Winebuyers Reviews 26,643

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent delivery service, noting that products arrive quickly and are well-packaged, often with good tracking information. People are also very satisfied with the products themselves, finding them to be of good quality and exactly as ordered. The pricing is consistently highlighted as competitive and offering great value, and the overall service experience is described as efficient and reliable. However, some customers experienced issues with their orders, including significant delays in delivery, missing items, or receiving incorrect products. A few people also expressed dissatisfaction with "mystery cases," finding the wines to be of poor quality or not as advertised.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising quick delivery times, with many... See more

Product

People report positive experiences with product quality and selection. Many reviewers praise the good wine,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction with their orders,... See more

Price

Consumers generally find the pricing to be very positive, often describing products as good value,... See more

Service

Customers had positive experiences with service. Many reviewers praised the prompt, efficient, and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good delivery price which makes a big difference in my choices. Wine a good price too and boxed up securely. Only criticism was lack of information on delivery. Knew it was shipped but then no updat... See more

Rated 4 out of 5 stars

I have yet to taste the wine so this request for a review so soon after delivery is premature. However, the delivery by Royal Mail was exactly on time. Unfortunately, the box for my six bottles was f... See more

Rated 4 out of 5 stars

I am delighted that my order for bottles of Vermouth arrived safely today. However the delivery took much longer than I thought. Thanks to Caroline, who put my worries away as she described the reaso... See more

Rated 5 out of 5 stars

Informative website, with good competitive prices. Shipping took a few days, which wasn’t a problem and the bottles were very well packaged and arrived without damage. Will definitely use again.


Company details

  1. Wine Store
  2. Wine Club

Written by the company

Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27K reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Declassified English rose fizz

The wine I purchased was delivered promptly, well packaged and with zero hassles.

The wine itself was fantastic, light, refreshing with and aftertaste that reminds you of late summer evenings.

The company were great, their recommendations were spot on and I would happily buy off them again.

I heartily recommend Winebuyers and urge you to give them a try.

Good drinking!!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Exciting

It’s exciting to find a new wine merchant with something different with prices to invite us in to try!

15 May 2026
Rated 5 out of 5 stars

Informative website

Informative website, with good competitive prices.
Shipping took a few days, which wasn’t a problem and the bottles were very well packaged and arrived without damage.
Will definitely use again.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company with a wide range of products- I was really struggling to find this particular vodka and it was delivered quickly and effortlessly- one happy customer; thank you!

13 May 2026
Unprompted review
Rated 4 out of 5 stars

I am delighted that my order for…

I am delighted that my order for bottles of Vermouth arrived safely today. However the delivery took much longer than I thought. Thanks to Caroline, who put my worries away as she described the reason for the length of the delivery.
Despite this problem I will be buying more wine from Winebuyers.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous purchase from Winebuyers

Fabulous purchase from Winebuyers, delivered quickly.
Secret English Sparkling Rose 2018 and it was simply delicious. Love English bubbles and love this bargain bottle. Just wish I knew where it was from!

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Bottles were well protected.

The wine was lovely, like a champagne but the bottle that I opened smelt very strongly of cabbage. I decanted it and let it breath but the smell got stronger? I wanted to gift it to a friend but I'm not sure if I should now.

1 April 2026
Unprompted review

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