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Do Health Reviews 

1,016
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 971 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the comprehensive health checks, clear biomarker results, and the interactive chat feature that offers practical lifestyle and recipe suggestions. Reviewers frequently mention the rapid turnaround times for receiving detailed reports and the highly professional, smooth service provided at local test clinics. Some people were dissatisfied with appointment logistics, mentioning inconvenient travel distances, wasted time, or incorrect clinic addresses listed on the platform. Additionally, a few other people also felt that customer support responses could sometimes be slow when dealing with technical glitches or app inquiries.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting how easy it is to navigate the app and... See more

Service

Reviewers mention positive feedback about service, highlighting quick appointment processes and prompt test... See more

Product

Users describe positive interactions with product, highlighting clear explanations of biomarkers and detailed... See more

Application

Consumers find app to be positive, highlighting its user-friendly interface and quick access to test results.... See more

Response time

People report positive experiences with response time, noting that inquiries and blood test results are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Do health is a great way to find out what your body is doing. GP’s don’t even come close to providing this amount of information or an explanation of what could be achieved if new or different habits... See more

Rated 5 out of 5 stars

Very Easy to access, professional and extremely thorough blood test. So easy going to Holland and Barrett in Leicester and lovely phlebotomist who got me in earlier than my appointment time ... lov... See more

Rated 5 out of 5 stars

This is a fantastic initiative and really worth your while and every penny. There are numerous locations to access your blood tests, which are done in nice clinics with friendly service and then fast... See more

Rated 5 out of 5 stars

This is a great tool for preventative health. Having regular blood tests and then tips on how to improve those results is key to living healthier for longer. What’s great it’s very affordable and good... See more

Company replied


Company details

  1. Wellness Program
  2. Blood Testing Service

Written by the company

Stop guessing, start doing. Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,016)

1,012 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Very professional phlebotomist

Very professional phlebotomist however one of my results came completely different from previous ones. No one to discuss about it. Only AI. Not sure I’ll
Continue with it. Other results were as expected. Somehow frustrated. I was expecting more.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Pretty impressed so far

Test fairly local- but had to wait a few weeks for a suitable appointment.
Results came back in 2 days-B12 has been picked up as low and they suggested diet or supplements- I’m
Going to try supplements. It suggests vitamin D is good so therefore this is a supplement I don’t need. We shall see what happens

21 July 2026
Unprompted review
Rated 4 out of 5 stars

My dealings with customer service were…

My dealings with customer service were fantastic. Its a shame the reviews of Randox health made me cancel my membership. Its not reassuring to see photos of bruised arns with blood dripping. No matter how good the app may be.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic, indepth bloods test results

You are weighed & measured before taking your blood.
The results come through very quickly, and are excellent- so indepth.
I just didn't like the Manchester location where I had to go. It feels unsafe there now.

21 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Sorry to hear about the issues in the Manchester location - our team is looking into this 🙂

Rated 5 out of 5 stars

Really enjoying the app

Really enjoying the app - results have been informative and Joy is great at being able to clarify things and suggest ideas.

25 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

Fascinating insight into my health

A cost effective way to gain really useful insights into my health. I'm reassured that I'll get updated results every 4 months and the app helps me understand what each result means and how I can try to improve my health over time.

25 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

The NHS is overwhelmed with people…

The NHS is overwhelmed with people suffering from chronic ill health and can only react to problems.The Do health is a preventative service which is the way forward
It is very difficult to access NHS services for any type of prevention

25 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

Great health insight.

I think that the blood tests and follow up give me an excellent insight into how I am doing with my health. Even though the chat is AI I still feel it gives me an accountability partner.

16 July 2026
Unprompted review
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Reply from Do Health

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Rated 4 out of 5 stars

Great health and habits advice from a tortoise

Debated for a while about signing up, but when I eventually decided, it all happened very quickly, I got an appointment for a blood test the following day and the results a few days later. The tests have shown a specific area to focus on, and will see what the impact is when I have the next test I. A few months time. Chatting with an AI tortoise - coach Joy - has been really useful for understanding my results better, and developing specific ideas on how to implement new habits.

24 July 2026
Unprompted review
Do Health logo

Reply from Do Health

Thank you 💚

Rated 5 out of 5 stars

An excellent programme for health

An excellent programme that uses one of the most intelligently trained AI coaches I have come across to support you with understanding the blood test results that are specific to your circumstances. When my local clinic for repeat blood tests only had limited slots, I emailed customer services who helped me book in very quickly. Really impressed with this whole Do Health experience and service. I have already recommended to others who are also enjoying it.

24 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

My experience has been good so far

My experience has been good so far. It has shown me issues to try and improve with my blood markers, but I am still struggling with headaches and anxiety. Maybe these will change in time.

17 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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Rated 5 out of 5 stars

Love it

Love it, wonderful to be able to get tests done quickly, professionally and with detailed report - using app to opt to commit to make some positive changes (as suggested by app) also useful as I often forget things, particularly my own health.

24 July 2026
Unprompted review
Do Health logo

Reply from Do Health

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