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Do Health Reviews 

925
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 908 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the DoHealth app for its intuitive design and user-friendly interface, making the entire process simple. Many appreciate the quick delivery of results, often within two days, and the comprehensive health insights provided. The service, including motivating online coaching and the helpful AI assistant Joy, offers personalized advice and clear explanations for well-being. However, some people encountered difficulties with appointment booking, noting unavailable slots or clinics unaware of the service. A few also reported challenges reaching technical support or customer service, leading to delays in resolving app glitches or receiving timely assistance.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently praising the app's ease of navigation and... See more

Service

Users describe positive interactions with service, highlighting the simple process for booking blood tests... See more

Product

Customers had positive experiences with the product, finding it a great way to understand their body and... See more

Application

Reviewers highlight positive aspects of the app, with many praising its ease of use, navigation, and overall... See more

Response time

People report positive experiences with response times, particularly regarding test results and customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The DoHealth app is very easy to navigate. Provides personalised advise related to blood test results which are far more comprehensive than at the NHS. It felt more holistically driven. Love the motiv... See more

Rated 5 out of 5 stars

Do health is a great way to find out what your body is doing. GP’s don’t even come close to providing this amount of information or an explanation of what could be achieved if new or different habits... See more

Rated 5 out of 5 stars

Blood test on the Friday, results Sunday afternoon and visit to GP surgery on the Tuesday as Do Health identified scores that indicated under active thyroid. No real symptoms that I notice so this wou... See more

Company replied

Rated 5 out of 5 stars

I've found the whole process very simple and clear to use. The blood test clinic was nearby, the phlebotomist was very professional and took the sample easily and quickly. I'm delighted that my b... See more


Company details

  1. Wellness Program
  2. Blood Testing Service

Written by the company

Stop guessing, start doing. Get blood tests, personalised weekly plans and coaching based on your biology. Co-founded by Dr Rangan Chatterjee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

925 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(925)

923 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The DoHealth app is very easy to use and keep you focussed on taking actions

The DoHealth app is very easy to navigate. Provides personalised advise related to blood test results which are far more comprehensive than at the NHS. It felt more holistically driven. Love the motivating approach on a daily basis with the on-line coach which keeps me on track, provides alternatives, explains things clearly and asks pertinent questions to consider. I'm looking forward to my blood tests in 4 months to see the impact although I must say I've released weight already and it's only been a week or so!

31 July 2026
Unprompted review
Rated 1 out of 5 stars

I have recently joined the programme…

I have recently joined the programme and tried to fix a blood test. The centre nearest to me The Jockey Club Warwick has no appointments available and when I called had no knowledge of this service. The next nearest centre is a 2 mile round trip. Could I have a reimbursement of my subscription please. I have attempted to resolve this through your AI support but end up in a circular process where Help at Do Health is the same service. There is no email or other contact info available to address this directly with you. My name is Yve Buckland and I can supply other info if you contact me directly.
30 /7/26

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service so far.

Ive just came on board and I already feel inspired about the journey ahead. My blood results came back in 2 days which is great and were very clear and informative. Very happy so far.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Do Health

I've found the whole process very simple and clear to use.
The blood test clinic was nearby, the phlebotomist was very professional and took the sample easily and quickly.
I'm delighted that my biological age is currently almost 5 years younger than my chronological age which is very encouraging.
I've tweaked some of my exercise routines and I'm also looking into changing some vitamins to help with a couple of issues I have.
I'm enjoying using Joy to help clarify certain things and work through a few changes I'd like to make to improve my sleep quality.
Overall I'm very impressed and so glad that I went ahead with the testing.

30 July 2026
Unprompted review
Rated 3 out of 5 stars

I’m really struggling to get a blood…

I’m really struggling to get a blood test. I consider myself reasonably technically literate, but the app keeps shifting the location details. With my first appointment I had to rebook — that one’s on me — but now I’ve discovered the rebooked slot is 5 miles away from the original venue, nowhere near each other. So now I’ve had to rebook again. The first venue has dissappeared completely.

I live in Cambridge, so with just ONE location in the centre of town which is far from car friendly a simple visit instead is an hour's round trip so it’s not beyond the realms of possibility that there would be more than one venue for blood tests, so this first step is making it far more complicated than it needs to be. 7 weeks signed up and no bloods test yet!

30 July 2026
Unprompted review
Rated 3 out of 5 stars

My blood test got cancelled and a…

My blood test got cancelled and a friend’s got cancelled twice which was frustrating. Still early days for me as only just got results through. However, results are comprehensive and thorough. I just need time to follow a plan and make changes.

29 July 2026
Unprompted review

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