Been a customer for almost 10 years! Not sure who appreciates DogWatch more, Lisa and I or our dogs.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don't get me wrong everything was perfect I think the collars could fit better there's no room for growth and the Snaps are hard to find
Company replied
DogWatch did a great job assisting us. Whenever called we got an immediate response and help. Our dogs have it down pat and we couldn’t be happier with being able to just let them out and run around n... See more
Thank you Pat and Emily for giving us such excellent service for nearly 10 years! We’re on our 2nd home and our 2nd dog since we began our service with them. They truly are as advertised; there for yo... See more
Company replied
Company details
Written by the company
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
Contact info
2585 Pennbrook Ct, 43026, Hilliard, OH, United States
- 614-527-3799
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two years, two dogs and no problems
The system has been in place for almost 2 years and has been working flawlessly. We've enjoyed having our 2 Golden Retrievers outside and are extremely confident in the Columbus office when it comes to any questions or needs we have.

Reply from DogWatch Hidden Fences - Columbus
They did a great job with both the …
They did a great job with both the installation and the training!

Reply from DogWatch Hidden Fences - Columbus
I get quick response from the team when …
I get quick response from the team when I need them.

Reply from DogWatch Hidden Fences - Columbus
Always there when you need them!
From the initial installation to the occasional need for a new collar --
because we have a dog that likes to chew on them :( -- they are always there to help!

Reply from DogWatch Hidden Fences - Columbus
Great people to work with
Great people to work with. Would recommend to anyone looking for invisible fencing solutions for dogs. Customer support is A+

Reply from DogWatch Hidden Fences - Columbus
System is excellent
System is excellent. Equipment, installation, personnel trustworthy & professional. No problems.

Reply from DogWatch Hidden Fences - Columbus
Great value, great service!
The process to have our fence installed was quick and easy. They worked with Schroeder and us so he could be fully trained. It took no time at all. And, their price was great!

Reply from DogWatch Hidden Fences - Columbus
A very professional company
A very professional company. I haven't had any issues with my dog and the fence. The wire got cut when I had some work done in my backyard, Dogwatch came out quickly and fixed it for me.

Reply from DogWatch Hidden Fences - Columbus
Pat and Emily are great to work with
Pat and Emily are great to work with! It is so nice to call and actually talk to an actual person these days if we need anything, and best of all they show up when they say they will. We have been satisfied customers for many years and multiple dogs. Finn and Hobbs thank you for their freedom in the yard, and our family are thankful for your wonderful team!
Josh & Alison Crumley

Reply from DogWatch Hidden Fences - Columbus
Excellent product and service! …
They are very friendly and knowledgeable, and the follow up was responsive and quick. A landscaper damaged our fence system, and they sent a tech out the next day.

Reply from DogWatch Hidden Fences - Columbus
The best gift we ever received for our dog.
The hidden fence that we received from Dog Watch Hidden Fences has been great. They were very nice when they came out and installed it for us. They showed us how to use it and it didn't take long at all for everything. I would highly recommend.

Reply from DogWatch Hidden Fences - Columbus
Pat an Emily take a very personal …
Pat an Emily take a very personal intest in you and yoru dos need

Reply from DogWatch Hidden Fences - Columbus
DogWatch Columbus is excellent
Pat & Emily are a pleasure to work with. Their customer service is excellent, they truly care about their customers and our pets!
Questions or service requests are handled quickly. I would highly recommend DogWatch to anyone looking for a great local company.

Reply from DogWatch Hidden Fences - Columbus
Happy Customer!
They installed an underground dog fence around 4+ acres at my farm. It has saved my dogs' lives many times! DogWatch comes out to repair any problems with the fence very quickly. The installation and repairs are performed at a very reasonable price, better than their competitors. I recommend them highly.

Reply from DogWatch Hidden Fences - Columbus
I love DogWatch
I have received excellent customer service, installation and training! I am very happy I want with DogWatch instead of another option.

Reply from DogWatch Hidden Fences - Columbus
A++++++
The installation was great along with the instructions. Our dog took to the system immediately. It has given her and us so much more freedom and playtime than was ever available before the "fence".

Reply from DogWatch Hidden Fences - Columbus
I;ve al;ways had excellent service …
GREAT FDAMILY OWNED BUSINESS , HGAVE DONE BUSINES WIRTH THEM FOR TWENTY YEARS always prompt and courteous outstanding service even Emily! you cant go wronmg! SGT. B.K.H.

Reply from DogWatch Hidden Fences - Columbus
You can count on Pat and Emily!
Thank you Pat and Emily for giving us such excellent service for nearly 10 years! We’re on our 2nd home and our 2nd dog since we began our service with them. They truly are as advertised; there for you to help train, fix broken lines and reinstall of our unit. Each time our dogs have adjusted beautifully and we now have no fear of our dogs getting out and getting lost, injured or worse. Highly recommend them!

Reply from DogWatch Hidden Fences - Columbus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







