Anytime I get a new device that requires protection, I always check dockem.com. Their products are very well executed. Their story of being a small business is very appealing also. The website is... See more
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Wrong item was sent. When I returned to the web site the item I ordered is now sold out I own several of these for my Galaxy Note 10+. The one sent is clearly smaller even though I ordered the cor... See more
Company replied
I bought the Dockem latcher and the ryd wallet - its incredible. The wallet is high quality, made with durable leather. The card slots and money clip are sleek and holds many cards/cash. And the wall... See more
Excellent product. This my second one the first worn out after 3 years. it is really convenient to carry those cards that you use all the time--hotel key, credit card business cards even some eas... See more
Company details
Information provided by various external sources
Dockem found it's humble beginnings on the popular crowdfunding site, Kickstarter. Everything that goes on at Dockem is still overseen by the two entrepreneurial brothers, Chris and Colby Moyer, who launched their first product (the Dockem Universal Wall mount) in early 2011 on Kickstarter. Since that first launch, both have fully devoted themselves to the dream of developing a global brand for mobile accessories, and are ever expanding their reach in the consumer electronics market.
Contact info
630 2nd Street, Rear, 18052, Whitehall, United States
- support(at)dockem.com
- dockem.com
Wrong item was sent
Wrong item was sent. When I returned to the web site the item I ordered is now sold out
I own several of these for my Galaxy Note 10+. The one sent is clearly smaller even though I ordered the correct one. This would have been my 4th in 5 years. The entry gets worn over time.
1 February 2024
Reply from Dockem
Hi Nick!
Thank you for your feedback. I'm very sorry for the trouble you've experienced with your sleeve. It appears that you purchased a Galaxy S10+ sleeve, which would be slightly too small for your Galaxy Note 10+. We apologize for this inconvenience! The sleeve you purchased was an older model that was set to be discontinued, which would explain the reason it sold out after purchasing. We've issued you a refund as an apology for the trouble. We hope that helps!
Best,
Dayton, Dockem Support
I got the wrong size your descriptions…
I got the wrong size your descriptions need improvement
13 December 2023
Reply from Dockem
Hi Charles!
Thank you for your feedback. I'm very sorry for the trouble you've experienced with your sleeves. After our communication, it was determined that the sleeve you purchased was a bit too small for your device. We sent you a replacement as soon as possible; however, we haven't heard back from you. We'd appreciate hearing how the replacement sleeve is working for you! Thanks again for your support.
Best,
Dayton, Dockem Support
Fast delivery and great product!
10 December 2023
The dockem cases are my favorites
The dockem cases are my favorites. Great design with placement of magnet and pockets. Full protection and convenience. This is my third one - one for each of the last three phones in succession.
19 October 2023
Good sturdy case
Good sturdy case, perfect fit on my iPhone XS. Buttons work very well. Holds cards securely. Had the single card version of this case previously and it took the brunt of the damage in a sliding cycle crash. Phone was unharmed.
9 October 2023
I like Dockem
Anytime I get a new device that requires protection, I always check dockem.com. Their products are very well executed. Their story of being a small business is very appealing also.
The website is serviceable. It has all the basic elements to search for what you need. The product sites has an adequate amount of pics showing the product and how the device it fits, well…fits. It offers many methods of payment and levels of shipping. It also has a nice after purchase landing page that shows all the information concerning your purchase.
7 October 2023
Love the case for my 14 pro max
Love the case for my 14 pro max. I have the vent holder and it works perfectly with my new case. And the feel of the material the case is made from is lovely.
Now, would love it even more if you guys made it in red😀🤞. Red makes it so much easier to spot my phone when I put it diwn and forget where I left it……
2 August 2023
Friendly help & great product
Friendly help updating my account (new email and address). Wish I could have changed email myself.
Third time I've ordered the Executive Sleeve. It lasts about two years with heavy daily use taking my phone in and out the sleeve many times a day. Ultra simple. Meets my needs perfectly.
22 June 2023
Satisfied
Purchase process and delivery went smooth. Product was to my satisfaction.Thank you
17 April 2023
The slots where the cards go needs to be relaxed more.
The slots where the cards go is very, very, very tight. If it was able to be more relaxed that would help. I find it difficult to pull one card out since the slots are too rigid. I suggest relaxing them just enough that the cards can be removed without feeling as though it is a tug of war between my fingers and the slots.
22 January 2023
Reply from Dockem
We're very sorry to hear your wallet case isn't living up to your expectations. Your feedback certainly isn't the norm! Our goal is to provide a risk-free purchasing experience, so please reach out to us directly and we will be happy to rectify this situation the best we can. We would appreciate the opportunity to ensure you receive case you're completely satisfied with. I apologize again for any inconvenience this situation has caused you. We look forward to hearing from you!
Best,
Dayton, Dockem Support
IPHONE 8 plus case fits XR+added bumper
I bought this item iphone 8plus case on 5-1-19.
It fits iPhone xR + a bumper fine.
I replaced it on 10-31-22
The life without peeling corners is 3yrs 6 mo.
It is the best price to fit my phone with a bumper.
14 November 2022
iPhone 12 Pro Max leather cover with credit card holder
Really good cover and great experience buying
1 November 2022
A great case to use
A great case to use and very useful to have the magnetic plate built-in to the back
16 September 2022
Great customer service
Great customer service. Ordered a size too small for my device. Contacted them and they sent a larger size free of charge! Awesome!!!
18 February 2022
I wish all companies were this…
I wish all companies were this professional and prompt.
15 December 2021
excellent customer service.
13 December 2021
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