While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
3.8
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top service by Dom and the Doc Headshok team who replaced the rear bushing in the rear shock of my Scalpel. Fast, efficient and friendly service. Definitely recommend and now booking Lefty in for a service and tune up.
Reply from Doc Headshok
Michael, thank you very much for your feedback, we're happy to have you as a super customer ! Thank you for your trust , have a good ride and see you soon :-)
I took my bike in for repairs, and an initial quote of €38 was accepted. However, after several weeks, the repairs are still not completed, and the repairer is now asking me €200 without clear justification.
I would like to point out that I am visually impaired and that this stabilized bike is essential for my travels. This situation therefore causes me a lot of inconvenience.
I remain open to an amicable and rapid resolution of this dispute. I will withdraw this negative review as soon as the repairs have been completed according to the initial estimate.
In an out-of-the-way lane near Hières, the Doc Headshok 110% Cannondale atelier de vélo was a lucky find for me. A brake lever had snapped off on my newish e-bike while on an extended tour. Dom at Doc Headshok kindly handled the warranty negotiations with Magura (who replaced the brake set), and he and his team expertly installed the replacement to get me back on the road much more quickly than I could have hoped. Highly recommended!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
