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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the quality of the products, finding them to be excellent, well-made, and stylish. Many appreciate the decent quality despite the often low price tag. Reviewers also frequently highlight the fast and efficient delivery service, with many orders arriving quickly and in perfect condition. However, some customers were dissatisfied with issues related to tariffs and additional charges, particularly when shipping internationally. These unexpected costs significantly increased the final price of their orders. Some people also experienced difficulties with the ordering process, including technical issues and unclear information regarding sizing or additional fees.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the excellent... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent craftsmanship,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed of shipping, with... See more

Price

Consumers find price to be ambiguous, with many praising the excellent quality and fair prices of products,... See more

Order

Clients share ambiguous opinions on order experiences. Many reviewers report quick order arrivals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was not happy with Dobell no exchange policy as it cost me an Additional $100+ tariff charge to get a different size pant for a 3 piece suit. The initial tariff was $314.00 so this is ridiculous! P... See more

Company replied

Rated 4 out of 5 stars

Pretty convoluted process to get the items from overseas. And the information needed for customs and release of the items for delivery is sketchy at best and probably not worth the risk in the future.... See more

Company replied

Rated 4 out of 5 stars

The algorithm that they use to size you was surprisingly accurate. The material was of decent quality. The only downside was the tariffs, and I understood that they had no control over that. I would o... See more

Company replied

Rated 5 out of 5 stars

I wear suits for a living. These suits were excellent and the quality was very good despite the low price tag. I will definitely be shopping again and some of the other attorneys have inquired where I... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

At Dobell, we believe every man deserves to look sharp with affordable men's formalwear. Since 2003, we've committed to providing high-quality suits and stylish menswear that's both accessible and budget-friendly. Whether you need a tuxedo for a wedding, black-tie event attire, or want to enhance your everyday men's fashion, we've got you covered. Our extensive collection features classic tuxedos and tailored suits, plus a wide range of men's fashion accessories like waistcoats, bow ties, and dress shoes. We prioritize inclusive sizing and deliver exceptional value for men's clothing. Enjoy fast, reliable delivery and support from our dedicated customer service team, making your shopping experience straightforward. Our customers consistently praise our quality products and prompt service. Dobell is more than a menswear brand; we're your partner in achieving your best look for any occasion, offering top-tier men's suits online and formal wear for men.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

QUALITY MDSE.-GOOD PRICES-FAST DEIVERY

QUALITY MDSE.-GOOD PRICES-FAST DEIVERY
GOOD SERVICE ALL AROUND

GOOD COMPANY TO DEAL WITH

24 November 2024
Dobell logo

Reply from Dobell

Good morning Kenneth,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Tuxedo order

Easy ordering and quick response for return.

24 October 2024
Dobell logo

Reply from Dobell

Good morning Tiah,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Highly recommend

I was unable to find an evening tailcoat coat for my son's tuxedo locally (evidently there is a shortage). I was a little skeptical ordering one online, but very pleasantly surprised. It arrived quickly, was good quality, and the fabric was a perfect match to his trousers. Highly recommend.

16 November 2024
Dobell logo

Reply from Dobell

Good morning Maribeth,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Good morning Warthog,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 4 out of 5 stars

Very fast delivery

Very fast delivery, fantastic morning suit but I suspect that the arm measurements are off. I wear a 36R jacket and this jacket was too big. Also, I'm a skinny tall man but the pants fit me like leggings. Currently getting the suit tailored as we speak! Overall very glad I bought the suit from Dobell.

13 November 2024
Dobell logo

Reply from Dobell

Good morning Nicklas,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Easy to purchase the product

Easy to purchase the product. Vests fit almost perfectly. Very quick delivery. Pretty impressive service.

19 November 2024
Dobell logo

Reply from Dobell

Good morning William,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

The speed in which my order came was…

The speed in which my order came was superior. Kthe customer service with my return was excellent. Product was superior just wasn't the right color for me. But thanks again for your wonderful customer service in my issue . No Hassel just like they say.

19 November 2024
Dobell logo

Reply from Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, beautifully packaged

17 November 2024
Dobell logo

Reply from Dobell

Good morning,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 4 out of 5 stars

Sleek & Chic

Well made and quality fabric. The clasp is not the most functional or ease of use.

15 November 2024
Dobell logo

Reply from Dobell

Good morning Vale,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

I'm the star of the raging party!!

I'm the star of the raging party!!! The ladies were lined up as long as a vineyard mile🥳🥳🥳🥳

15 November 2024
Dobell logo

Reply from Dobell

Good morning Loyd,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Jacket was a perfect fit

Jacket was a perfect fit. Ordering and delivery were seamless. Very satisfied.

14 November 2024
Dobell logo

Reply from Dobell

Good morning Joseph,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

This company is FANTASTIC

This company is FANTASTIC! Sizes for every type of body. Well-crafted items. Fast Shipping. All around pleasure to work with. I look forward to purchasing from Dobell for a long time!

9 November 2024
Dobell logo

Reply from Dobell

Good afternoon Andrea,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

The order arrived quickly and was…

The order arrived quickly and was exactly what I had expected. I was impressed with the packaging too!

9 November 2024
Dobell logo

Reply from Dobell

Good morning Janet,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great pants

Great pants, excellent quality

8 November 2024
Dobell logo

Reply from Dobell

Good morning Artur,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.com

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Very pleased

Product is exactly what I hoped it would be, very nice quality, quick shipping.

3 November 2024
Dobell logo

Reply from Dobell

Good morning Terry,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Prompt service and nice product

Prompt service and nice product

2 November 2024
Dobell logo

Reply from Dobell

Good morning Lyle,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great quality, great price

We were looking for a high quality suit alternative for my brother's wedding over rip-off rentals that never fit right. Great product at a great price that we get to keep!

22 October 2024
Dobell logo

Reply from Dobell

Good morning Joe,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

I ordered 6 or 7 suits online for my…

I ordered 6 or 7 suits online for my daughters wedding. All were failures in either fit and/or quality.
I found Dobell and thought I may get the same disappointment.
I certainly did not. Dolell's sizing was right on and the quality exceeded anything I could have gotten locally.
Also shipping arrived for free in 3 days from UK to USA for free.

20 October 2024
Dobell logo

Reply from Dobell

Good morning Keith,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Good morning Mo,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Excellent service

20 October 2024
Dobell logo

Reply from Dobell

Good morning Ammar,

Thanks for taking the time to leave your review, we love receiving positive comments from our customers!

Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service.

We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ info@dobell.co.uk

All the best
Dave
Customer Services, Operations & Logistics Manager

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