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Dobell Reviews 

49,102
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,812 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent material and craftsmanship. Many people highlight the efficient and fast delivery services, often receiving their orders promptly and well-packaged. The overall service, including easy ordering and smooth returns or exchanges, also receives widespread appreciation from consumers. However, some customers also noted occasional issues with delivery, such as packages being left in unsuitable locations or not arriving as scheduled. A few people mentioned instances where items were delivered to incorrect depots or experienced delays with paid next-day delivery services.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and value... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast dispatch and... See more

Service

Reviewers mention positive feedback about service, consistently describing it as fantastic, efficient, and... See more

Order

Clients share positive opinions on order, highlighting an efficient ordering, delivery, and returns service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had trouble finding my husband a 3 peice suit On the highstreet. Then my son found your site We ordered jacket, trousers, waistcoat in his size all available. it's excellent quality beau... See more

Company replied

Rated 5 out of 5 stars

Great quality tuxedo 3 piece suit for an unbeatable price. The fit from the size range was as per size. Only issues were the arm length and trouser length which required shortening. I had these adjust... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish, the suit was slightly too big (my fault ordering the wrong size) but very easy and free to send it back and exchange for a smaller size, which fits perfectly, a... See more

Company replied

Rated 5 out of 5 stars

I actually only came to Dobells out of curiosity to look at the product a third party shop was selling. As it happened Dobells were cheaper (incl. delivery) and gave more product information than t... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Supplier
  3. Formal Wear Store
  4. Plus Size Clothing Store
  5. Tuxedo Shop
  6. Wedding Store

About Dobell

Written by the company

At Dobell, we get it. Looking good shouldn't be a hassle or break the bank. Whether you're prepping for a big event or just want to step up your everyday style, we offer stylish, well-made menswear that feels great to wear – without the big price tag.

Our Story:

It all started with a simple idea: why rent a tux when you can own one for less? Our founder, Mike, spotted a gap - great tailoring should be within reach. What began as a side hustle grew into a brand dedicated to helping every man look his best, whatever the occasion.

We’re proudly online-only, skipping the high-street markups to bring you quality tailoring at prices that make sense. No middlemen, no stress—just sharp, accessible style delivered straight to your door.

Made for Real Life

We take classic tailoring and make it work for today. Think well-cut suits, timeless styles, quality fabrics and a full range of sizes – all designed to be worn, so every man can find his perfect fit. From tuxedos to tweed, we've got you covered for weddings, work, and everything in between.

Our Mission: Confidence and Doing Good

Dobell is about helping you feel confident in what you wear. We also believe in doing business the right way:

Style for Everyone: Great tailoring, inclusive sizing, without the inflated price tag. Teamwork: Investing in our team and partners, supporting creativity, and having fun along the way. Responsibility: Taking steps toward better sourcing, sustainability, and less waste. Customers First: Making it easy to find the perfect fit, every time.

Looking Ahead: A Greener Future

We know fashion's impact on the planet, and we're committed to doing better. We've already made changes, like reducing plastic packaging and using energy-efficient lighting. We know there’s more to do, and we’re working on it.

We’re here to help you dress well, feel good, and get on with life. Join us!

About Dobell

Written by the company

The UK’s Biggest Formalwear Range
More styles, more choice—whatever the occasion.
For Every Man
Inclusive sizes—looking good should be for everyone.
Great Quality, Honest Prices
Premium designs, rigorous quality control—at prices that beat the biggest names.
Customer Service That Works
Helpful, reliable, and award-winning.
Next-Day Delivery
Need it fast? We’ve got you covered.
Easy Returns & Exchanges
Wrong fit? Changed your mind? No problem—60 days to swap or return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

49K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(49,102)

1,784 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely

Lovely well made, good value waistcoat.
Great sizes and quick delivery. Well done.

4 June 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Good service good quality good fit…

Good service good quality good fit lovly material tail coat and blue linen suit will be ordering top hat waste coat for ascot and a trousers

27 May 2026
Dobell logo

Reply from Dobell

Good morning David,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Getting the jacket nearly on time

Getting the jacket nearly on time! Unfortunately Royal Mail sent it to the other side of Derbyshire and I’m in the south of Derbyshire! But I did get the jacket and it’s excellent.

3 June 2026
Dobell logo

Reply from Dobell

Good morning Clive,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 1 out of 5 stars

Really don't understand how something I…

Really don't understand how something I ordered never made it to me, then gets sent back to the dispatcher & I get asked how you did?! Obviously not very well on this one

3 June 2026
Dobell logo

Reply from Dobell

Good morning David,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Review requests are set to be sent 2 weeks from point of order being placed.

Having looked into this for you, I can see your item was returned to us due to address being incorrect.

Post code & street name will place delivery partner close but without the house number we cant just guess where to leave unfortunately.

I can see the team at info@dobell.co.uk have already processed you a full refund yesterday.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great quality suit and fast delivery

Great quality suit and fast delivery. Suit didn’t fit me very well so returned which was very easy to do. Fully refunded a few days later. Wouldn’t hesitate to order from Dobell again.

26 May 2026
Dobell logo

Reply from Dobell

Good morning Kyle,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Prompt no-fuss refund.

Ordered a jacket, returned due to not fitting (sleeves too long), received refund promptly.
Should point out they do offer options on length, but the 'short' size was out of stock hence it being in a sale.

3 June 2026
Dobell logo

Reply from Dobell

Good morning Man in Blue,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great value

Easy ordering and prompt delivery

2 June 2026
Dobell logo

Reply from Dobell

Good morning Lucy,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great company

Great company. Have used Dobel for a good few years. Great service. A+++

2 June 2026
Dobell logo

Reply from Dobell

Good morning John,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Very quick delivery of good fit clothes…

Very quick delivery and clothes were great fit and good quality. Nice seamless transaction really!

2 June 2026
Dobell logo

Reply from Dobell

Good morning Martin,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great

What a beautiful jacket I got really pleased with it great quality & perfect fit

2 June 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great service

Great service, Great product excellent price

26 May 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Very good service from this company…

Very good service from this company Quality product unfortunately I am between sizes so suit had to be altered to fit

21 May 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 1 out of 5 stars

They don’t have anything in my sizes

They don’t have anything in my sizes, barely any 36 long blazers or 38 long trousers

15 June 2026
Unprompted review
Dobell logo

Reply from Dobell

Good morning Ross,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Sorry to see you couldn’t find what you was looking for, I will feed this back to the design team.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Try them

Website was very clear and you could scroll through fast and easily. Once an order is placed there is good communication and very prompt delivery. Returns and exchanges were handled flawlessly.

25 May 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Good quality

Good quality, fits as the sizes requested. Was a problem with Royal mail delivery, said would be delivered between 4-30pm to 7-30pm ,received a message at 4pm saying they weren't able to make delivery, I'd plan to be in by 4-15pm so consequently wasn't in ,the next delivery was 45minutes after expected delivery times ,so would suggest a different delivery company. Otherwise everything as expected.

1 June 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 4 out of 5 stars

Great service.Easy to use app.

Great service.Easy to use app.
Highly recommend.

1 June 2026
Dobell logo

Reply from Dobell

Good afternoon Jane,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 1 out of 5 stars

I ordered size 34 waist and 32 leg but…

I ordered size 34 waist and 32 leg but they sent 34 waist and 34 leg so now I will need to get them taken up two inches
Not impressed as I clearly ordered 32 leg

25 May 2026
Dobell logo

Reply from Dobell

Good afternoon Steven,

Looking at the order you placed, the order confirmation we sent and the order the warehouse has processed for you, you placed an order for trousers in size 34L, this is what we have sent.

The L stands for long, which are 34" leg so correct to what you ordered.

You should have ordered in this instance a 34R, R stands for regular leg which is a 32" leg length.

I can see you ordered the correct length jacket, just maybe clicked the wrong size trouser from the list?

These things happen and thank you for taking the time to leave your 1-star review, we offer a free exchange process which can be found online to correct this.

The team can talk you through this further if you require and can be found at info@dobell.co.uk or you can reply to the original order confirmation.

All the best

Dave B
Head of customer service

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Quick service- good product

Quick service- good product - lovely simple clear return policy outline. Then a speedy service of return and refund. Very good.

24 May 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

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