While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Item supposed to be on next day delivery, ordered on Wednesday and it did not get posted until the following day. My son ordered to wear for his 18th birthday on Sunday and has plans the Saturday, it... See more

Rated 5 out of 5 stars

There was a small discrepancy with my order, nothing major, but wrote to DNM LAB to inform them. Sarah dealt with my query in a brilliant way - sending a replacement item next day along with some comp... See more

Rated 5 out of 5 stars

Bought a couple of pair of jeans from this website for the first time as I liked the look of them. One pair was faulty and the other spot on. Emailed in and mentioned the fault to customer serv... See more

Rated 5 out of 5 stars

After seeing DNM LAB on social media and needing new denim, I thought I would give them a try and I'm so glad I did. After placing my order one day, it arrived the next. And what great denim, the jean... See more

Company details

  1. Jeans Shop

Written by the company

At DNM LAB we're always looking to the future of denim. Owning our factories puts us in the best position for this, allowing us to be fully in charge of the production process. We are proud to craft denim on our terms. Combined with a team of industry specialists, this means we not only stay on the forefront of fashion and denim innovation, but also provide a fair price to our customers. This is the core of our business, putting you and our denim in the centre.


Contact info

3.8

Great

TrustScore 4 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No Refunds only Exchanges

I ordered 2 pairs of jeans for £20 on sale and they are comfy and worth it, but you can't send them back, you can only exchange them. I wanted to send a pair back because I wasn't 100% on them, but I guess Im stuck with them. They are still alright I would just rather have had a refund. Please dnmlab let us have a refund.

7 January 2021
Unprompted review
Rated 5 out of 5 stars

Love the jeans

Love the jeans! Awesome quality for an amazing price. Will for sure order again.

30 December 2020
Unprompted review
Rated 5 out of 5 stars

Best jeans around

Great service, great customer service and the best quality jeans I may have ever brought for very reasonable prices, would recommend and will be buying again

8 December 2020
Unprompted review
Rated 5 out of 5 stars

Bought a couple of pair of jeans from…

Bought a couple of pair of jeans from this website for the first time as I liked the look of them. One pair was faulty and the other spot on.

Emailed in and mentioned the fault to customer services, got an email back off a lovely girl called Sarah who apologised for the fault, confirm my address and Jean size and has sent another pair out free of charge within 24 hours of my emailing!!

Absolutely brilliant customer service and I will be definitely ordering again!

Thank you DNM LAB! 👍🏻 👖

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend these jeans 10/10

Would recommend these jeans 10/10. Ordered 3 pairs on a whim and because of the quality and fit I ordered 2 more pairs. Every single one fit perfectly and are the best fitting jeans I’ve ever had! At 6ft 4 - 36L are the ideal fit for me and the length fits properly! Take a bow will definitely be ordering more!

6 September 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look