DNA VR Reviews 

Broken Website, No contacts.
Seems like they are dead. No contact from them and annoying broken website. Shame

Had a gift voucher expiring on Dec 14th, since the week before have been unable to book via their website, all booking links are down. Their phone number does not work and no one answers it. Tried reaching out to the Battersea branch via Instagram and phone, absolutely no reply. £100 pounds gone just like that, avoid at all cost!

I purchased a gift card with a view to using it in Manchester. Nowhere on the website did it say the Manchester venue was closing down. When coming to book an appointment I made contact via email with the company to ask why no appointments were showing as visible, which is when they explained the Manchester venue was no longer going to be operational. I asked for a refund and as yet have had several of my emails ignored, and no refund. Instead I am being told to go through my bank for chargeback. Avoid this company at all cost I will be reporting them to trading standards.

Being refused a refund during the cooling off period and emails being ignored. Having to escalate to my bank.

Had an amazing VR session, enjoyed all the games played. Guided very well by Michael, will definitely recommend!

Loved it from the beginning to the end.
I went to the one in Battersea Park London.
The staff were very welcoming and helpful.
Definitely will be coming back, with more of my friends. Best VR I’ve been to so far :)

Definitely check this place out :)

This is the 2nd birthday session I've had here for my kids. The staff are brilliant and look after the kids really well. Billy took the time to explain everything. The staff remain in contact with players at all time, advising them on the controls. The immersive experience is really cool and your 1 hour passes away very quickly indeed. There are many different choices from walks on peaceful islands to dance to shooting zombies. My fav was Fruit Ninja and also Shoot Fruit, which bizarrely had you packing a checkout whilst shooting rogue bouncing fruits. I thoroughly recommend the Hammersmith venue.

I had seen brilliant reviews on this and went to the Manchester dna vr game as a group of 6, the idea and concept of it is cool however our experience wasn’t unfortunately. Our game had restarted 3 times and had kicked us out, not worth the money we spent. Would definitely recommend trying somewhere else, this was very pricey for very little experience. Interruption after interruption!

DNA VR Manchester was an awesome, exciting and engaging experience!
The staff were accommodating - despite us arriving there 5mins late due to traffic and all the team were friendly and helpful.
It was myself and two boys aged 10 and 11years old who went on the experience.
We had 1hr to play as many Arcade games as we could get through - which meant the boys were able to discover what they liked most.
Synth Riders and Battle Magic were both massive hits with the boys and myself.
Within the room assigned to your group you have a warm and energetic member of staff helping you whenever you become stuck or need help to set up the games.
When asked the boys rated it a 9/10 and a 9.5/10 and are begging to return already. High praise indeed. I would highly recommend this experience.

Amazing experience! We had a day out with our office staff to celebrate the end of the year. Every single one of their staff was friendly and patient when explaining how the whole thing works and when we needed help.
The place is clean, tidy and spacious, making the overall experience an incredible one.
I cannot recommend this place and this experience enough...you will feel like a kid again! (unless you're still a kid)

Had a booking back in October that I couldn’t make and had to cancel on the day. The company gave me a voucher that I could re use at any point. When trying to rebook my session the customer service from Jenny was amazing. Fast responses and very helpful!

Kids had a great time here, perfect thing to do on a wet and windy day in London.

This was one of the best experiences we (me and my partner) had in a long time! And we had quite a lot! Lewis and George were great at explaining how to play in a funny clear way. We played the "Alice In Wonderland 2" and loved it, they (Lewis and George) gave us some extra time and hints because we took a bit longer to solve the puzzles haha but don't get me wrong : the game was very beginner friendly and a good one to get into the VR experience! It was a birthday present to my partner and I guarantee we will never forget this day!

Mind blowing adventure! Was gifted this amazing experience as a surprise and i loved it! Definitely something you have to try even if you don't play any games at all. I would definitely go again and recommend this to my friends and family.
Kudos to the team who put all this together, brilliant idea 👏

“What the actual f***” were the exact words that came out my mouth to sum up my experience! It was that good, seriously!

My friend and I were looking for something fun and new to try so we came across the battersea branch of DNA VR, perfect location for some food after too ;) anyways we were handled by staff members who were very polite, and our staff mentor was Gabriella, she was amazing and an absolute sweetheart, definitely coming back next month! 10/10 would def recommend

Amazing experience, the staff was friendly, nice to talk to and very helpful. I am definitely going back.

Went to the new Hammersmith branch with holiday club children sent 3 groups of 9 on different days. All the children and staff really enjoyed themselves. Matt was excellent the cleaning and covid measurements was excellent. We will be returning in the next school holidays.
Thank you for a great time

Great fun! Friendly and professional staff, explained everything and guided us through every step whenever we needed help. Time flew so quick, but it always flies when you're having a good time. We'll definitely be back for more games!