DNA Markets Reviews 16

TrustScore 3 out of 5

3.1

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Company details

  1. Finance Broker

Written by the company

Trade the world's leading financial markets with DNA Markets, featuring expert support, fast execution, and highly competitive spreads.


Contact info

3.1

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

withdrawals

Hello everyone, my name is Margarita, my account number is 1000355. I have experience working with DNAMarkets. Overall, the company performs well, but there are problems with withdrawals. I ask the company to withdraw my money.

5 March 2026
Unprompted review
DNA Markets logo

Reply from DNA Markets

Hi Margarita,

Thank you for bringing this to our attention and we apologise for the inconvenience you have experienced. Your request has been forwarded to the relevant team and escalated for review. They will look into the matter and assist with resolving your withdrawal as soon as possible.

Kind regards,
DNA Markets Support Team

Rated 4 out of 5 stars

It's a functional broker and I haven't…

It's a functional broker and I haven't had any issues with my trades. The execution is fine and the spreads are okay, though they can jump a bit during the rollover period. The client dashboard feels a bit dated compared to some newer competitors, but it gets the job done.

7 January 2026
Unprompted review
DNA Markets logo

Reply from DNA Markets

Thanks for the honest feedback.
We’re glad trading and execution have been smooth, and we appreciate your notes on spreads during rollover and the dashboard. Your input helps us continue improving.

Rated 1 out of 5 stars

Title: Misleading operations, lack of transparency, and refusal to address key issues

DNA Markets have now confirmed in writing that client accounts are held under “Focus Markets LLC, incorporated in Saint Vincent and the Grenadines.” In response to my questions, they stated:

“Under clause 23.3 of the client agreement, you indemnified the company… we will take action against you to recover any and all costs associated with addressing your poorly informed, baseless and defamatory assertions.”

Rather than addressing any of the factual issues raised — including their acceptance of customers from regions where they are not authorised, their links with Eightcap (which provides infrastructure and liquidity), and the absence of proper client safeguarding or negative balance protection — DNA Markets responded only with legal threats.

Customers should be aware that:
• Focus Markets LLC / DNA Markets is registered offshore in Saint Vincent and the Grenadines, a jurisdiction with no financial conduct regulation for forex trading.
• They accept clients using full KYC documents from the UK and EU, yet do not hold FCA or ASIC regulation.
• The same platform and branding are linked to Eightcap, an Australian-regulated entity, suggesting a shared operational or technological relationship that may confuse customers about who actually holds their funds.
• When asked about security measures, account protection, or dispute handling, they refused to answer and threatened legal action instead.

This review reflects verifiable written correspondence and raises legitimate consumer-protection concerns. Prospective users should research thoroughly before depositing funds, as this company operates outside UK or EU financial-services protections.

12 November 2025
Unprompted review
DNA Markets logo

Reply from DNA Markets

Hi Callum,

Sorry to hear about your experience. If you still have any outstanding issues, please reach out to our support team and they’ll be happy to assist.

Kind regards,
DNA Markets Team

Rated 5 out of 5 stars

I love this market

I love this market. It close to my house.e, and the prices are excellent, the workers are so courteous and respectful.i recommend that you go down there and get the household products,and smokes if need be. Love you guys.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

when i withdrew

when i withdrew, i did not get my complete amount and now they even shut down DNA markets and are tied up somewhere else. They even closed our accounts as well..

10 August 2024
Unprompted review
Rated 3 out of 5 stars

if you must scam people

if you must scam people, be smart about it. The length people would go just to steal from others. Terrible!

12 August 2024
Unprompted review
DNA Markets logo

Reply from DNA Markets

Hi Roy,

We apologise for any inconvenience you've experienced. We've requested more information and will be happy to assist you with whatever issue you're facing.

Please send an email to our support team at support@dnamarkets.com, so we can address your concerns promptly.

We appreciate your feedback and hope to serve you better in the future.

Sincerely,
DNA Markets

Rated 1 out of 5 stars

SCAM Broker

Be cautious, scam broker!

Does not process withdrawals through the original method, violating anti-money laundering laws.
Experiences a spike at every stop-loss, significantly increasing losses.
Spreads rise upon order placement.
Losses are greater than stated.

This broker attempts everything to take your money. It is impossible to trade under such conditions! Depositing money here results in a 100% loss.

25 January 2024
Unprompted review
DNA Markets logo

Reply from DNA Markets

Hi KPB,

We apologize for the inconvenience you have faced with our customer support and services. We are working to improve response times and service quality continuously.

Please send through an email to our support team at support@dnamarkets so we can address your concerns promptly.

We appreciate your feedback and hope to serve you better in the future.

Sincerely,
DNA Markets

Rated 5 out of 5 stars

Good start for a new broker

Customer experience was good but not amazing, they answered all my questions though. Withdrawal process was easy and was done quickly which I was happy about.

Doing some research, looks like DNA Markets itself has only been around for 8ish months (June 2023 I think) so I'm looking forward to seeing them develop more.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

I couldn't help but be pleasantly surprised by the trading conditions at DNA Markets. Their offerings are crystal clear, with competitive spreads and commissions.

3 November 2023
Unprompted review
Rated 1 out of 5 stars

Customer support not experience.

23 October 2023
Unprompted review
DNA Markets logo

Reply from DNA Markets

Dear Derhasa,

We apologize for any inconvenience faced with our customer support. We always endeavor to provide prompt response times and five-star service quality. Please contact our support team at support@dnamarkets so we can address your concerns at once.

Sincerely,
DNA Markets

Rated 5 out of 5 stars

Good broker

It was not good at the beginning, i think just because they were new broker. by now, DNA Market is good broker, Professiona, reliability, nice and friendly support.

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience so far

I was pleasantly surprised with how good DNA Markets trading conditions were. I saw they were a new broker and gave them a shot. Spreads and commissions were really competitive. So far, so good.

21 July 2023
Unprompted review

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