We received outstanding service at the Sofacompany store in Lyngby. We were assisted by Kasper, who was incredibly kind, patient, and helpful. His extensive knowledge made it easy for us to choos... See more
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Visited Sofacompany Lyngby for a Sofabed. Mattias and Amallia were very helpful and supportive. Fantastic service. Although we didnt go ahead with a sofabed there, we did buy a dining bench (got a dis... See more
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We ordered a custom armchair from SOFACOMPANY and couldn’t be happier! Even though the 12-week wait for a custom piece felt long, it was absolutely worth it — the quality, comfort, and craftsmanship a... See more
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I've been in the office a couple of times because I was choosing my sofa. The girl at the store was incredibly helpful and friendly. She really helped me understanding what I wanted by asking question... See more
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Company details
About SOFACOMPANY Danmark
Written by the company
SOFACOMPANY | dansk design til en fast lav pris
Hos SOFACOMPANY designer vi selv vores møbler og sælger dem direkte til dig. Det betyder færre stop på vejen, bedre priser – og møbler, der er bygget til at holde til lidt af hvert. Derfor giver vi også 10 års garanti på alle vores møbler.
Over 8.000 af vores kunder har anmeldt os her på Trustpilot, og vi er stolte af vores høje stjernescore. Vi læser og svarer på alle anmeldelser – fordi vi lytter, og hele tiden stræber efter at give dig den bedst mulige oplevelse, når du køber møbler hos os.
Uanset om du shopper online eller besøger os i vores butikker, glæder vi os til at hjælpe dig med at finde din næste sofa.
Hos SOFACOMPANY designer vi selv vores møbler og sælger dem direkte til dig. Det betyder færre stop på vejen, bedre priser – og møbler, der er bygget til at holde til lidt af hvert. Derfor giver vi også 10 års garanti på alle vores møbler.
Over 8.000 af vores kunder har anmeldt os her på Trustpilot, og vi er stolte af vores høje stjernescore. Vi læser og svarer på alle anmeldelser – fordi vi lytter, og hele tiden stræber efter at give dig den bedst mulige oplevelse, når du køber møbler hos os.
Uanset om du shopper online eller besøger os i vores butikker, glæder vi os til at hjælpe dig med at finde din næste sofa.
SOFACOMPANY | Dansk design - direkte til dig
Written by the company
Contact info
Selandia Park 1, 4100, Ringsted, Denmark
- 71 99 54 99
- info-dk@sofacompany.com
- dk.sofacompany.com
4.8
Excellent
9K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have purchased a sofabed named 'Chill…
I have purchased a sofabed named 'Chill by SLS' form sofacompany and it is a very good one. I loved the design and comfort. If you have kids who want to jump on , go for this one. I have also ordered some more chairs from them and i love their design and quality.
I have visited their Lyngby store and the staff is always polite and helpful. Highly recommend.
26 October 2025
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Jaai,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service and your new beautiful Chill couch. We hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
"design your own" Henry sofa is great
Ordered a "design your own" Henry sofa. It came exactly 12 weeks after we ordered. It's a long time, would be great if it was a bit shorter but well worth it and the price was good. Very comfortable, looks great and love the material. Have had it for two weeks and it's great, hope it will last for many years to come. Will purchase from here again!
Would be nice if there was a slightly wider selection of ready made sofas/ furniture to limit the wait time, but I understand the business model and it works for them.
15 October 2025
Reply from SOFACOMPANY Danmark
Hej,
Thank you for the nice words, we really appreciate it. We are happy to hear that you've fallen for the sofa so much and satisfied, we are working on new selections all the time and hope that you will be back. This is the experience we hope to give.
We are looking forward to give you such an experience again in SOFACOMPANY hopefully you will return and something catches your eye.
Best sofa-regards,
Freja, SOFACOMPANY
Great store staff
I've been in the office a couple of times because I was choosing my sofa. The girl at the store was incredibly helpful and friendly. She really helped me understanding what I wanted by asking questions and preferences. Highly recommended!
6 October 2025
Reply from SOFACOMPANY Danmark
Hej Elena,
Tusind tak for din flotte anmeldelse og de pæne ord.
Det glæder os virkelig meget at høre, at du har haft en god oplevelse i vores butik, og at vores kollega kunne hjælpe dig med at finde den helt rigtige sofa. Vi gør os umage for at give alle vores kunder en personlig og tryg oplevelse, så det betyder meget for os at høre, at du følte dig godt hjulpet.
Tak fordi du tog dig tid til at dele din oplevelse og tak fordi du anbefaler os, det sætter vi meget pris på.
De bedste hilsner,
Natasja, SOFACOMPANY
Visited Sofacompany Lyngby for a…
Visited Sofacompany Lyngby for a Sofabed. Mattias and Amallia were very helpful and supportive. Fantastic service. Although we didnt go ahead with a sofabed there, we did buy a dining bench (got a discount!) and will definitely visit again for future purchases! Vikram
6 September 2025
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Vikram,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service in our Lyngby store. We hope to see you again soon.
Have a great day.
Best Wishes,
Therese, SOFACOMPANY
Super service’
20 August 2025
Reply from SOFACOMPANY Danmark
Hi R T
Mange tak for din fine anmeldelse og de søde ord. Det betyder meget for os at høre, at du har haft en god oplevelse med os.
De bedste hilsner
Freja, SOFACOMPANY
Best experience buying sofa, comfy chair, dinner table and chairs at Lyngby
Alex took care of us and dedicated a lot of time to showing us all the sofas. He was excellent at understanding our preferences and making recommendations based on those prefs. All of this in addition to being a great and friendly guy. We really appreciated it.
29 August 2025
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Nigel,
We really appreciate your kind words and are so happy to hear that your visit to our Lyngby showroom was such a positive experience. Thank you for the praising words towards Alex, we're really happy to hear that you got such a good service.
Best regards
Freja, SOFACOMPANY
Very good experience with the shop in…
Very good experience with the shop in Copenhagen. Quick delivery.
25 August 2025
Reply from SOFACOMPANY Danmark
Hi Jessica,
Thank you for sharing your positive experience with us. It's great to know that your visit to our Copenhagen shop went smoothly and that your delivery arrived promptly. We truly appreciate your kind words
Best regards,
Freja, SOFACOMPANY
Great experience
I bought a table and chairs. They arrived quickly, were easy to assemble, and look great at home.
18 August 2025
Reply from SOFACOMPANY Danmark
Hi LS,
Thanks a lot for sharing your great experience. It’s wonderful to hear that your table and chairs arrived quickly, were simple to put together, and look lovely in your home. We truly appreciate your feedback and hope your new furniture brings you comfort and joy for years ahead.
De bedste hilsner
Freja, SOFACOMPANY
Good service and guidance and happy for…
Good service and guidance and happy for our sofa
14 August 2025
Reply from SOFACOMPANY Danmark
Hi Pablo,
Thanks a lot for your lovely feedback.
We are really happy to know you enjoyed our service and that your new sofa is bringing you joy. It truly means a lot to us to hear this.
Best regards,
Emilie, SOFACOMPANY
Great service
Great service, very kind and professional. The sofa arrived on time with very professional delivery men. We're very happy.
18 August 2025
Reply from SOFACOMPANY Danmark
Hi Orel,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service and the delivery, and hope to see you again soon.
Best wishes,
Therese, SOFACOMPANY
nice and good experience
31 July 2025
Reply from SOFACOMPANY Danmark
Hi Jinhua,
Thank you so much for your kind words.
We are glad to hear you had a nice and good experience with us. We truly appreciate your support and feedback and hope to welcome you again in the future.
Best regards,
Emilie, SOFACOMPANY
Good sofa delivered in two days
Good sofa delivered in two days. Delivery was smooth and assembly easy.
14 August 2025
Reply from SOFACOMPANY Danmark
Hi Fabrice,
Thank you so much for the 5-star review.
We’re happy to hear that your new sofa was delivered smoothly and that the assembly was easy.
We truly appreciate your feedback and hope you enjoy your new Sigrid couch for years to come.
Best regards,
Natasja, SOFACOMPANY
Sofacompany‘s Owen table is of great…
Sofacompany‘s Owen table is of great quality and it was incredibly easy to assemble it. The delivery was super smooth. Very happy.
29 July 2025
Reply from SOFACOMPANY Danmark
Hi,
Thank you very much for your kind review.
We are thrilled to hear that you are happy with the quality of the Owen table and that assembly was easy for you. It is also great to know that the delivery went smoothly.
We hope you enjoy your new dining table, and thanks again for choosing SOFACOMPANY - we hope to see you again.
Best regards,
Emilie, SOFACOMPANY
Always back for some nice couches!
Always back for some nice couches!
We really like the modular sofas and thank you to sofa company for making such a diverse selection.
I had Vincent and now we have Maison - moved places and changed to match the place. Lovely!
2 July 2025
Reply from SOFACOMPANY Danmark
Hej Marc,
Tusind tak for din flotte 5-stjernede anmeldelse – det betyder rigtig meget for os.
Det er så dejligt at høre, at I er glade for jeres nye sofa, og at vores udvalg har været med til at skabe en god oplevelse for jer. Vi gør os umage for at tilbyde både god service og produkter af høj kvalitet, så det glæder os at høre, når det lykkes.
Vi håber at få fornøjelsen af at byde jer velkommen igen i butikken en anden gang – I er altid meget velkomne.
Mvh
Catrine, SOFACOMPANY
low and disappointing quality, long long-waiting time
ordered an armchair ENZO in leather, after more than 5 months waiting time, got delivered with low quality. It seemed that the company was running out of color….
Sofacompany agreed to replace within 3 weeks, the new chair has now a different filling; and now holes in the leather, for ventilation???
10 June 2025
Unprompted review
Reply from SOFACOMPANY Danmark
Dear A-O.
Thank you for your review – we are sincerely sorry to hear about your experience.
We would like to investigate the case further, but unfortunately, we cannot find your information based on what is stated here on Trustpilot. We therefore hope that you will update your review with your order number, so we can investigate the case and have a complete overview.
Best regards,
Therese, SOFACOMPANY
Excellent friendly service and good…
Excellent friendly service and good fast delivery! Furniture is also great quality and good value for the quality and service.
18 June 2025
Reply from SOFACOMPANY Danmark
Hi Nishan,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service and the furniture itself, and hope to see you again soon.
Have a great day.
Best wishes,
Therese, SOFACOMPANY
Great Help
The customer service was awesome. Lone was very helpful and polite. All expectations met.
17 June 2025
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Konrad,
Thank you very much for your 5-star review.
We are thrilled to hear that you had a great experience and that Lone was able to assist you so well. I will make sure to pass on your kind words to her. We truly appreciate your feedback.
Best regards,
Emilie, SOFACOMPANY
haveloungemoduler…
Jeg købet for mange haveloungemoduler og det var intet problem at få dem returneret. De kom forbi og afhentede. :-)
19 May 2025
Reply from SOFACOMPANY Danmark
Hej Mette,
Mange tak for din anmeldelse.
Skønt at høre at vi kunne være behjælpelige med at returnere nogle af dine Havesofa-moduler. Vi håber du får stor glæde af de moduler du har beholdt og kan nyde nogle dejlige solskinsstunder i dem😊
Bedste hilsner,
Emilie, SOFACOMPANY
Cecile at the central Copenhagen store…
Cecile at the central Copenhagen store was wonderful! She helped me pick out a sofa and table and chairs. She was exceptionally informed and helpful. Super job!
11 April 2025
Unprompted review
Reply from SOFACOMPANY Danmark
Hi Petra,
Thank you so much for this wonderful 5-star review.
I am so glad to hear that you are happy with the service you received in our store in Copenhagen - I have passed on your kind words to our store and Cecilie. We are delighted to hear you found the perfect furniture and hope you create many great memories in them.
Best regards,
Emilie, SOFACOMPANY
Great customer service
I had to replace my sofa and had to contact the customer service several times because I had changed my mind on which model to get or just return it. Customer service was always quick to reach. Emilie was kind, patient and helpful. I am very happy with my new Vilmar sofa! Beautiful and comfortable.
5 February 2025
Reply from SOFACOMPANY Danmark
Hi Serena,
Thank you so much for this 5-star review.
I am so glad to hear that you are happy with the service and your new Vilmar sofa. We hope to see you again soon.
Best Wishes,
Therese, SOFACOMPANY
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