DJI | HasselbladReviews 

5,953
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 2,206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their quality, ease of use, and innovative features, making them suitable for both novices and experienced users. The ordering process is frequently described as smooth and straightforward, with many appreciating the clear website information and efficient online experience. Reviewers also commend the fast delivery service, often receiving their items the next day, along with helpful email updates and tracking information. The staff receives high praise for their exceptional knowledge, helpfulness, and friendly demeanor, providing excellent pre and post-purchase support. However, some customers also noted occasional issues with delivery companies, extended delivery times despite promises of next-day service, and instances of misleading product information from staff.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers praising the quality and ease of use... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting fast and prompt... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent... See more

Staff

Reviewers highlight positive aspects of staff, with many customers praising the team as amazing, helpful, and... See more

Order

Customers had positive experiences with order, praising the easy and straightforward ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Its the simple things, easy to browse and understand the website, easy to place an order. Nice email updates along the way to provide details of delivery etc. After sales support is up there too, quic... See more

Rated 5 out of 5 stars

I can’t think of a bad word to say. I placed my order one day and it was delivered the next. The web site had all the information I needed and ordering was easy. Because I bought a higher value item I... See more

Rated 5 out of 5 stars

I'd read some reviews prior to placing an order and they were quite poor. However, this wasn't my experience. The service was superb, and when my item arrived it was missing one of the free gifts,... See more

Rated 5 out of 5 stars

What a fantastic piece of kit , my first venture into the drone world and so far I'm loving it , so easy to use as a complete novice. Brilliantly packaged and next day delivery as well



Company details

  1. Electronics Store
  2. Camera Store
  3. Hobby Store

Written by the company

Welcome to the DJI | Hasselblad Flagship Store, a unique fusion of innovation, expertise, and premier imaging technology nestled in the heart of the UK. Established in 2023, our store represents the epitome of cutting-edge aerial and photographic equipment brought to you by two titans of the industry—DJI and Hasselblad. Venture into a realm where excellence meets imagination. As you step inside our store, you are invited to explore a vast range of premier products through interactive touchscreens that provide in-depth details to cater to your curiosity. Our designated demo zone offers a hands-on experience, allowing you to immerse in the unparalleled quality and performance of DJI and Hasselblad products. From the nimble flight of DJI's drones to the crystal clear precision of Hasselblad's cameras, embark on a journey of discovery and unleash your creativity. Beyond products, dive into the legacy of innovation showcased through distinct in-store exhibits. Witness the evolution of aerial and imaging technology, and understand the meticulous craftsmanship that propels DJI and Hasselblad as leaders in their fields. Our commitment extends beyond our store's threshold. For enthusiasts who prefer the comfort of their home, we provide a seamless online shopping experience on our website. Delve into a comprehensive digital catalog that mirrors the exploratory and educational essence of our in-store experience. Whether you are a professional photographer, a drone enthusiast, or someone ignited by the spark of creativity, DJI | Hasselblad Flagship Store is more than a store—it's a destination where innovation takes flight. Our expert and friendly staff are always on hand to guide you, providing personalized advice and ensuring a satisfying shopping journey. Indulge in the future of aerial and imaging technology with us, in-store or online, and redefine the way you capture the world. We warmly invite you to join us at the DJI | Hasselblad Flagship Store, where every visit is an experience waiting to unfold.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.6

All reviews

(5,953)

2,104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DJI Hass FEEDBACK

Order process was straightforward and easy. Delivery was next day and all items arrived as expected. Have only used the products for 1-2 weeks, so no product feedback included.

1 July 2026
Rated 5 out of 5 stars

Item arrived a bit late… after talking…

Item arrived a bit late… after talking with the courier they told me it was lost - I sent emails to you telling you all this (at their request) and less than an hour later got a text saying the package was out for delivery

Item is great

30 June 2026
Rated 1 out of 5 stars

Had a nightmare trying to pay for my…

Had a nightmare trying to pay for my order as you wouldn’t accept a GMX email, but found that out after lots of attempts. I was supposed to have next day delivery, but I’m still waiting for my item, so it will be later for my holiday, which is why I purchased the items! I’ll used DJI store in the future.

30 June 2026

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