DIY Wall Panelling Reviews 

378
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers had a great experience with this company, consistently praising the overall product quality and exceptional service. Customers truly love the wall panels, noting they are simple to install, look fantastic, and transform living spaces effectively. People frequently mention that the friendly customer support team is exceptionally helpful and quick to resolve any questions or concerns. Some reviewers were not happy with the delivery times, mentioning surprisingly long waiting periods and a frustrating lack of tracking updates. A few other people also felt that occasionally missing items, delivery delays, or damaged parts required extra effort to sort out.

What people talk about most

Product

Clients share positive opinions on product, highlighting that items are of great quality, reasonably priced,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, often reporting long wait times of... See more

Order

Users describe ambiguous interactions with order experiences, as customer opinions are sharply divided. While... See more

Quality

Consumers find quality to be a major source of satisfaction, frequently praising the panels as excellent,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After the small mistake of despatching my order too early to a location I hadn't yet arrived at, (we are working on a property away from home) I decided to change the redelivery address back to home,... See more

Rated 5 out of 5 stars

I’ve never written a review on Trustpilot but this company went over and above when I needed help decorating my nursery while in hospital. I think I spoke to Angie who was just lovely and honestly mad... See more

Rated 5 out of 5 stars

I installed wall panels in 2022 on a wall that I had previously had to re-paint every few months due to salt coming through (old house, no proper foundations). The wall panels dealt with the issue... See more

Rated 5 out of 5 stars

Really impressed with the DIY wall panelling! Great quality, easy to work with and it’s completely transformed the room. It looks fantastic and has given the space a really stylish, finished look. W... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

DIY Wall Panelling specialises in the design and production of Wall Panelling & Gunracks. Our range is perfect for home owners, property developers, DIY enthusiasts or house renovators. DIY Wall Panelling prides themselves on their quality, value, precision & service when transforming the walls in your home.


Contact info

4.0

Great

TrustScore 4 out of 5

378 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(378)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Product was of a good quality

Product was of a good quality. There were 2 things that let down overall experience.
1) only informed the day before that delivery was the next day. We were not going to be at home that day.
2) filled in online form to say could package be left in carport. Had to leave door open. On arrival home, found package by front door. Luckily, we live in a quiet cul-de-sac and package was ok. If you are asked to leave a message for alternative drop off place. Surely this should be noted and adhered to. Very disappointing.

15 July 2026
Rated 5 out of 5 stars

Good product

Good product - good telephone communication - delivered within time frame - goods v throughly packed to prevent damage in transit .
What would make it even better, is perhaps an advice sheet with fitting instructions

12 July 2026
Rated 4 out of 5 stars

Ordered 2 packages which took nearly 3…

Ordered 2 packages which took nearly 3 weeks to arrive and unfortunately the corners of 1 pack where damaged but Natalia (customer service) arranged immediately for new panels to replace the damaged ones and they arrived in only 3 working days.. so can't fault customer service x

3 July 2026
Rated 5 out of 5 stars

Excellent Product

Excellent product. Arrived very well packaged so was perfect when I eventually got into it. Delivery not terribly fast.

3 July 2026

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