Dixxon Flannel Reviews 135

TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the staff's helpfulness and the quality of the flannels, often highlighting their durability and appealing designs. Many find the website easy to use and praise the fast shipping. However, some people were dissatisfied with the product quality, citing issues like thin fabric, weak stitching, and defects upon arrival. There are also concerns about customer service, with some reviewers reporting unhelpful responses, difficulties with returns or exchanges, and a lack of flexibility when issues arise. Some customers also mentioned inconsistencies in sizing and misleading return policies.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality. Many consumers report issues such as torn... See more

Quality

Users describe ambiguous interactions with quality. Many customers report significant quality issues, such as... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the helpfulness and friendliness of the... See more

Order

Reviewers highlight ambiguous aspects of order. Some customers experienced issues with orders, such as fabric... See more

Reviews shaping this summary

Rated 2 out of 5 stars

After many years of purchasing tee shirts (and flannels), with exceptionally high quality, I won’t be buying another tee from dixxon again. The quality has dropped, very thin compared to years of purc... See more

Rated 2 out of 5 stars

All their customer ratings are censored. Too much money for polyester shirts. One snag and ruined shirt. Same goes for bamboo blend. Colors are cool, but rarely match up to their color inhanced photos... See more

Rated 2 out of 5 stars

I’ve been a long-time Dixxon customer and have placed many orders through the Dixxon app while logged into the same account tied to my Gmail email. I did not change accounts or my checkout pr... See more

Rated 2 out of 5 stars

We’ve been customers of Dixon Canada and Arizona for 5 years now. I love shoppers at the store in Tempe, but the online store leaves a lot to be desired. I recently went online to order the youth mc... See more


Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Men's Clothing Store
  4. Streetwear Store
  5. Women's Clothing Store

Information provided by various external sources

Quality Flannels Built to Last. Dixxon Flannel Co.


Contact info

3.1

Average

TrustScore 3 out of 5

135 reviews

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Rated 5 out of 5 stars

By far the best flannels on the market

By far the best flannels on the market, but I was surprised to find their other product lines are even BETTER. Seriously, every time I try something new (soap, or socks, or shirts) I immediately find myself replacing the products I’ve been using for years with these. It’s getting badddd… but it’s all affordable and good quality that lasts!

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome Flannels

Dixxon Flannel Co has completely exceeded my expectations. The quality of their flannels is unmatched. You can tell these are made to last!! The attention to detail in the stitching and patterns is top-notch, and every shirt feels like it was designed with care. Customer service has also been exceptional—fast shipping and great communication throughout the process.

27 May 2025
Unprompted review
Rated 2 out of 5 stars

Expensive for what you get.

They're sizeing is way out. I ordered a medium shirt, being a UK m/l size, but would say that the shirt was extra large. Fabric was also rougher than I expected.
When I returned the shirt they charged 10% of the value as an "admin fee", which means including delivery I'll be £7 out of pocket.
Their designs are nice, but let down by quality of fabric, fit, and a rubbish return policy.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer clothing and size chart is off p

I purchased women's clothing and did not have a good experience. I am normally a size medium in shorts, but I ordered us size small and there were way too big. I'm also normally a size medium in shirts and it was way too tight. I chose to return and they only refunded my money for the items I purchased. I notified them that it cost $30 to ship the product to me and they also charged me $10 to print out shipping label. I asked for a refund of this money and they didn't even offer a store credit or anything to try to help. Just basically told me no. Doesn't seem like they care much about their customers I won't be purchasing Dixon again

22 March 2025
Unprompted review
Rated 1 out of 5 stars

Well it’s been 2 months and 5 days…

Well it’s been 2 months and 5 days since I ordered, I am sure they will arrive any day. Was suspicious with the pricing but thought the name brand was fairly solid so worth a shot. I hope to see another 5 star review from the team to even up the numbers to ensure they get a couple more suckers.

18 December 2024
Unprompted review
Rated 3 out of 5 stars

I love Dixxon, but...

I love Dixxon. I don't love their quality. 1 pair of trousers, a belt loop came off on first wear
1 pair of trousers, the button came off on first wear.
Shirt was missing a pocket button.
There are often excess threads that need cutting. I have 4 trousers and 18 shirts.

8 February 2025
Unprompted review
Rated 1 out of 5 stars

No Customer Service Exist if You have to contact this Company

I placed an order on 1/1/2025 and have not received my order. I have tried on several occasions to reach them to get a order tracking number via phone and every time it has gone into a voice mail. I have also sent emails that I get an automatic replay that I will hear back from them within 2-3 business days. Still waiting after 4 days.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

I needed to return a new flannel

I needed to return a new flannel. I called 4 consecutive days each time after being on hold for 2 or 3 minutes they inform you there is no one available to answer your call. I Emailed them as well , no response. BS merchants

12 January 2025
Unprompted review
Rated 5 out of 5 stars

Dixxon Flannel Awesome Shirts.

I stumbled across the Dixxon company a few months ago through Snap On Tools. Basically buy certain tools and get a free Travis Pastrana shirt. The quality, feel and fit of this shirt was awesome. Normally I wear Barbour shirts because I like the quality and styles but Dixxon Flannel Company have changed this for me now. Latest purchase is the Fender Stratocaster shirt, great design and colour schemes and I love the Fender Strat. Ordered directly from Dixxon USA and arrived in the UK in just a few days. Again, awesome quality, great fit and even better than it is in the pictures. Dixxon Fender sticker tag is a nice touch too. Many limited edition designs to choose from and can't wait to find my next one. Thank you Dixxon.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent clothing

Have a few Dixxon shirts. The darkness, venkman, wreath.

I have always found the quality to be outstanding and delivery is normally in 5-7 days depending on time of year.

I would recommend Dixxon to friends and will be buying more from them.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

i was supposed to get my order with in…

i was supposed to get my order with in 5 to 7 days First held up in custom then sitting in LA airport from 11/22/2024. Then in transit next 12/02/2024 still in transit 12/12/2024 arriving in New Albany Indiana as of 12/16/2024 arriving in New Albany Indiana
Company response is the following
1) tied up in custom in LA airport 11/20/2024
2)still in LA airport 3) released on12/02/2024 in transit company refunds 50% 5.98
4)as of 12/14/2024 still in transit company offers a 60% refund no i want the order
5) as of 12/17/2024 arrived in New Albany Indiana company answer to why i have not received the order you might have given the wrong address my answer is no i give you the right one
6)12/18/2024 company is refunding my money i said i want the order no refund
I order this stuff for my 65th birthday which was 11/27. /////if this is how you're going to do Bunises with people you should just close your doors.
It seems this company is more of con artis

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Dixxon flannels

My first order was the wrong size. The exchange process was painless and quick. I like the way they fit and consider the flannels to be spring and fall weight. Good colorway selections. My only complaint is styles that were available before I started buying them are no longer available. Good quality and value to price ratio.

17 November 2024
Unprompted review
Rated 2 out of 5 stars

Time to expand long sleeve bamboo options

As a long-time fan of Dixxon Flannels, I’ve come to appreciate their quality, unique designs, and commitment to durable apparel. However, there’s a notable frustration among loyal customers: the limited availability of their long sleeve bamboo shirts.

Dixxon’s bamboo fabric shirts are incredibly popular for their comfort, breathability, and versatility. The short sleeve versions are well-received, providing a lightweight yet sturdy option that appeals to both the workwear crowd and casual enthusiasts. But when it comes to long sleeve bamboo options, Dixxon falls disappointingly short. These shirts would be ideal for warmer weather, layering, or even just for those who prefer lightweight coverage. And yet, we rarely see them on offer, and when they do appear, they sell out almost instantly.

For a brand that has built its reputation on knowing its customers’ needs, it’s baffling that Dixxon hasn’t expanded their long sleeve bamboo line to meet the obvious demand. Not only is there an opportunity to fill a gap in the market, but loyal Dixxon fans would appreciate a solution to the seasonal challenges of limited long sleeve bamboo availability.

Dixxon, if you’re listening, it’s time to give us more of what we love. More long sleeve bamboos would not only satisfy current fans but likely attract new ones, allowing more people to enjoy this blend of style, comfort, and durability.

25 October 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, fraud, cheats... computer generated email response, no proof of refunds and the responses on emails are always the same. Package never delivered, went to the wrong town hours away with a picture of delivery at an abandoned House....fake, Chinese scams....stay away

4 September 2024
Unprompted review

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