Divvia Reviews 999

So far so good. Everything s working smoothly and efficiently.

Called about an extra charge to my account. Michelle was very polite & friendly, took care of the problem right away, Thanks

Before I even answer your survey, please send the e-mail in French, since we are located in Québec and have dealt with you in French!

to expensive and y don t like my terminal.

They were unable to help, were rude and when I signed on with the company, they did not explain that the machine wouldn't function as the other had. Now we are left with a problem that is based on a lack of clarity in the initial process.

Very helpful and professional. Resolved my inquiry in a fast and friendly manner. Thank you.

Clare was wonderful in helping us with getting the machines up to date without any problems. I had to call her back as I was not in the office and had no problems calling her back. Clare you are awesome don't stop your customer service is a joy to deal with when we have problems. Thank you

I would like to thank Nelly Passes for her wonderful customer services again. Today I called her because of my rate concern. She was very patient to go through every detail of my payment and make a comparison with other companies. Nelly is my go-to person whenever I need a help. I hope Canadian POS would award Nelly "The best customer service in the year".

Advertisement and promotions of menus, e.g. photo shoot.

Salma was very nice and informative, very good service for good rate

Well detailed customer service that was clear and to the point. Thanks to Clare Wanzama my experience was pleasant and issues explained and cleared.

Sales rep sold to me and did not clarify all monthly expenses. So not what i was told. Called her back 6 times. No answer left message . No return of my call to address my concerns. Talked with customer service , sent off documents they requested. No return call. Very disappointed

Michelle was friendly and helped me with my issue very quickly. I was extremely impressed and happy with the outcome. So nice to have a human being on the other side. Thanks Michelle!

Michelle was very knowledgeable and ultra helpful, even though she talks to herself. She was great!

Michelle was amazing! I was one of her first customers in her new position and she was very thorough in getting all information to me in a timely manner and was a pleasure to talk to!

Nelly Passes is the best!
She is a wonderful customer service representative. Nelly is always patient, supportive, helpful and knowledgeable since she took care of our business one year ago. We stay with Canadian POS because of her wonderful customer service. She does deserve a pay increase definitely.
Thank you very much Nelly!!!

Michelle’s customer service was top notch!! Hope I get her again if I ever have any troubles!

The agent picked up upon calling, and listened to my concern, checking my history and acknowledging my valued business. She promised she would look into my request and get back to me with an answer. She called back within minutes and the problem was successfully resolved, with an offer to be of assistance in the future to avoid such a problem ever repeating.

Michelle was very friendly and helpful. She followed up to ensure we received the documentation that was suppose to come to us to ensure we did not have to go back into the que of trying to get someone to assist us. The 1-800 number and wait time was long but thanks to Michelle she ensured we didn't have to experience that by following up with us. Great service!!