Divvia Reviews 999

This review is about Michelle, not Canadian POS.

Michelle was very helpful, pleasant to talk to and dealt with our issue in a professional manner. She was able to sort out the problem quickly.

Michelle made my experience super easy and fast.
Great customer service. My issue was dealt with promptly and a follow up email was sent to confirm.

Michelle was pleasant to speak with, professional and friendly.

Clare was very polite and helpful and knowledgeable. She provided an excellent experience

CLARE made my experience great!! She is empathetic, knowledgeable, and has a wonderfully calm presence on the phone. Dealing with her today was an absolute pleasure, and if I have to reach out to customer service in the future, I will be requesting her by name!! Loved, loved, loved dealing with Clare!

Our company was having big issues with our P.O.S machine. We called Thursday . Monday another one arrived. within a few hours we were back up and running. Big Thank You to Brianna.S . A very pleasant and helpful person. Her staying involved in the conversation(s) when we speaking to other staff was much appreciated.

Michelle is simply awesome!!!
Fluent
Friendly
Knowledgeable
Jolly
A breath of fresh air while getting the job done
Send word up the ladder to give her a raise as a way of praise for her excellence

Excellent friendly service recommended very highly a very professional experience.Dave

Excellent service
It’s always a pleasure to have someone be able to answer your questions and resolve your issues promptly.

i usually don't like to leave a review or rate people but honestly the service that i got from Clare was really nice and she actually solved my problem that 2 reps before her couldn't help. she really deserves a 5 stars and for Canadian POS would like to say that you guys are lucky to have Clare in your team. thank you so much guys

Clare assisted us recently with a DDA change. She was so professional and helpful through the whole process. We reached out multiple times with questions regarding the application and Clare was always there to help us. Thank you Clare for such great customer service !!

Romain Gerard a été súper gentil avec nous, lui a suivi tout le processus de notre achat jusqu’à la mise en service
Je suis heureuse avec le changement de machine
Merci !!
Romain Gérard was super kindly with us, he follow all thé process , from purchased until it work. Thanks so much I am very happy with this change

Clare is an awesome customer service rep. As I saw from other reviewer. I called to cancel due to not updated competitive rates. She saw I was on it trying to get it done before month end , and when it wasn't she made sure I was not charged additional fees. Side note, maybe offer current customers your new client rates?

Clare hit it our of the park , 100% home run .
Had issues with our units , could not believe that she even called back to make sure all was good . If she worked for us I would be tickled pink to have her on our staff . Keep up the great work Clare Thank you again !

Service as a whole from Canada POS was questionable, I was a merchant for over 5 years and was never offered better rates until I called to cancel and switch providers. The cancellation process was also a pain. However, the last customer service rep deserves 5 stars and some recognition. Michelle was very diligent and quick! If only there were more Michelle's around.

Michelle was wonderful to deal with and answered all my questions quickly :)

Michelle was pleasant and upbeat, she was able to fix the problem without any hesitatin.

Our rep that got to the bottom and resolved the issues with Elavon truly appreciated the professionalism.