DivorceProfile Reviews 191

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 186 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, appreciating the convenience of handling processes from home and the ease of navigating documents. Many reviewers also highlight the thoroughness and professionalism of the service, noting that everything is clearly explained and assistance is readily available for questions. However, some people were dissatisfied with payment issues, including concerns about charges and additional costs. Some customers also experienced significant delays in response times and found the customer service to be unhelpful or unresponsive, leading to frustration and prolonged processes.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding it convenient and stress-free. Many... See more

Customer service

Users describe ambiguous interactions with customer service. Many reviewers praise the helpfulness and... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the efficiency,... See more

Payment

Reviewers express significant dissatisfaction with payment practices, frequently reporting unexpected and... See more

Response time

Clients share ambiguous opinions on response times. Many customers report significant delays in... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I basically fill out the paperwork myself, in order to get help I need to pay more. I have not received any other notification so I dont know where my paperwork went..or when it will be sent to me. a... See more

Company replied

Rated 4 out of 5 stars

I've never been to this website in my life and I got a charge on my debit card from them. I am so confused. UPDATE. Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it so... See more

Company replied

Rated 4 out of 5 stars

It was quick and easy to maneuver. The down side is that I have been charged 69 dollars every month for charges and my divorce is finalized in December. Not sure why I’m being charged and I have cont... See more

Company replied

Rated 4 out of 5 stars

Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized... See more

Company replied


Company details

Written by the company

DivorceProfile provides a fast and convenient way to end your marriage, offering a quick and cost-effective alternative to hiring a lawyer. Our service allows you to complete divorce forms online by simply responding to questions about your marriage. Our platform focuses on ensuring that the forms you submit are aligned with the court's legal standards.


Contact info

3.4

Average

TrustScore 3.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Additional monthly charges

Communication was excellent as long as you check on the site daily. Pricing wasn't straightforward but not outrageous. Somehow I overlooked the $69 per month subscription fees. Don't use the notarized feature unless you live under a rock. Many free notaries are available.

20 August 2025
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Reply from DivorceProfile

Dear John,

Thank you for taking the time to share your feedback. We are glad to hear that you found our communication excellent and that our team was able to support you throughout the process.

We appreciate your comments regarding pricing and the subscription fees. Our goal is always to provide transparent information and value, and your feedback helps us identify areas where we can improve clarity for our users. Regarding the notarized feature, we understand that everyone’s needs are different, and we encourage users to choose the options that work best for their situation.

We truly value your input, and thank you for being part of the community.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Great staff

Great staff, excellent communication.
10 out of 10 definitely recommend.

18 August 2025
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Reply from DivorceProfile

Dear Kamika,

Thank you very much for your kind words.

We are thrilled to hear that you had a positive experience with our team and found our communication excellent. At DivorceProfile, we strive to provide attentive, professional support to make the process as smooth and reassuring as possible.

Your recommendation means a lot to us and encourages our team to continue delivering the highest level of service. We truly appreciate your trust!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Quick and save time

Fast and keep patient with customers

8 August 2025
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Reply from DivorceProfile

Dear Valued Customer,

Thank you for your feedback.

We are pleased to hear that you found our service quick and time-saving. Our team is committed to supporting users with care and ensuring a smooth, stress-free experience. Your comments motivate us to continue improving our service and maintaining high standards for everyone who relies on us.

If you ever need assistance in the future or have any questions, please don’t hesitate to reach out at support@divorceprofile.com. Wishing you all the best moving forward!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Makes the process convenient and stress…

Makes the process convenient and stress free.

15 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Stephan,

Thank you very much for your kind feedback.

We are delighted to hear that you found the process convenient and stress-free. At DivorceProfile, our goal is to make what can often be a difficult and emotionally challenging experience as smooth and supportive as possible.

Your comments encourage us to keep improving our service and maintaining the high standards our community expects.

Thank you again for sharing your thoughts!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Fast

Fast, for now.

13 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Pamela,

Thank you for taking the time to share your feedback.

We are pleased to hear that you found the service fast and responsive, and we truly value your input. We are committed to providing reliable, efficient, and accurate assistance to all users navigating complex legal processes.

Should you encounter any questions, concerns, or suggestions for further enhancement of the service, our dedicated support team is available to provide guidance and assistance at support@divorceprofile.com.

We sincerely appreciate your trust!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Hassle Free

12 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Dale,

Thank you for your feedback.

We are delighted to hear that you found our platform hassle-free. Our team is committed to providing a smooth and straightforward experience for all users. Your feedback reaffirms that our efforts to simplify this process are effective and appreciated.

Thank you once again for your kind words and trust in our service.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Your chat person easily walked me…

Your chat person easily walked me through this process.

2 August 2025
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Reply from DivorceProfile

Dear Tyrus,

Thank you for your kind words!

We’re glad to hear that our support was able to guide you smoothly through the process. Our team is dedicated to providing clear and helpful assistance every step of the way to make things as easy as possible for you.

If you have any further questions or need additional support, please don’t hesitate to reach out to support@divorceprofile.com. We’re always here to help!

Thanks again for choosing DivorceProfile, and we wish you all the best!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

My experience was great!

Everything went well. Much easier than I thought it would be. They walked me through each step. I was glad that I was given a chance to learn about how the court system works. This in turn calmed my nerves so when I was in front of the judge I was more confident and relaxed. I will definitely recommend Divorce Profile.

5 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Joyce,

Thank you so much for sharing your wonderful experience!

We’re delighted to hear that everything went smoothly and that our step-by-step guidance helped make the process easier than you expected. Your recommendation means a lot to us!

If you ever need assistance in the future or have any questions, please don’t hesitate to reach out at support@divorceprofile.com. Wishing you all the best moving forward!

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Super fast

Super fast! Easy!

11 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Kimberly,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you found our service fast and easy to use. At DivorceProfile, we aim to provide a smooth and efficient experience to help make the divorce process as hassle-free as possible.

If you ever need any assistance or have questions along the way, please feel free to reach out at support@divorceprofile.com — we’re always here to support you.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Easy and not hard at all

Easy and not hard at all

11 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Shara,

Thank you very much for taking the time to share your experience!

We’re really glad to hear that you found our platform easy to use and the process straightforward. Our team works hard to simplify what can often be a stressful and complicated experience, and your feedback reassures us that we’re heading in the right direction.

Thank you again for your kind words and trust in us. We wish you all the best moving forward.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

To easy to be true!

10 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Mark,

Thank you for your positive rating!

We’re glad to hear that you found the service easy to use. Our goal is to make the process as simple and efficient as possible for our users.

If you have any questions or need further assistance, feel free to reach out to our support team at support@divorceprofile.com. We’re here to help!

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Helpful assistance with the paperwork

Very helpful program. There were a few glitches but otherwise good.

2 August 2025
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Reply from DivorceProfile

Dear William,

Thank you very much for your feedback.

We are pleased to know that our program was helpful to you during this important process.

We apologize for any glitches you encountered and appreciate your understanding. Please rest assured that we are continuously working to improve our service and ensure the best possible experience for all our users.

Should you require any further assistance, please do not hesitate to contact our support team at support@divorceprofile.com. We are always here to help.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Everything was perfectly explained and…

Everything was perfectly explained and they were very helpful. All documents were filed in a timely manner. I was super stressed about the whole process and they made it completely bearable.

7 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Joe,

Thank you very much for your positive feedback.

We are pleased to hear that everything was clearly explained and that our team provided timely and helpful assistance throughout the process. We understand that these matters can often be stressful, and it is our goal to make the experience as smooth and manageable as possible for our clients.

Should you require any further support or have additional questions, please do not hesitate to contact us at support@divorceprofile.com. We truly appreciate your trust and kind words.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

Unauthorized charge

I've never been to this website in my life and I got a charge on my debit card from them. I am so confused.

UPDATE.

Turns out the mysterious “divorceprofile” charge wasn’t as dramatic as it sounded. I had actually paid a small fee to a PDF editing site, but on my bank statement it showed up under “divorceprofile.” You can imagine my brain doing cartwheels trying to figure that one out. Mystery solved. No divorce, just documents!

5 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Elly,

Thank you for bringing this matter to our attention.

We are sincerely sorry for your inconvenience. We would like to emphasize that charges are made only with the explicit consent of our customers. The pricing for our premium services is presented before completing any purchase. Furthermore, our Terms and Conditions, which include detailed information about subscriptions, are visible on the sales page to ensure full transparency.

Please contact our dedicated support team at support@divorceprofile.com with any relevant information you may have. We take such concerns very seriously and are committed to helping resolve any issues as quickly as possible.

Best regards,
DivorceProfile

Rated 4 out of 5 stars

A decent site and a good experience

Well, I found this experience to be very good. I did find it to be very tedious at times. I was given documents to be reviewed and corrected and within a day I was given that same document to be corrected again with different corrections. I don’t understand why certain documents couldn’t have all the corrections submitted to me at the same time. I think that’s the thing I found the most frustrating with this entire process all in all it was a decent process, but it was a frustrating process.

6 August 2025
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Reply from DivorceProfile

Dear Charles,

Thank you for your feedback and for taking the time to share your experience.

We’re glad to hear that you found the overall process decent, and we truly appreciate your honesty about what could have gone better. Your input helps us improve, as we are always looking into ways to streamline this process for more clarity and efficiency.

If you have any specific concerns or unresolved issues, please don’t hesitate to reach out to our support team directly at support@divorceprofile.com. We’re always here to help.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

I did not find this useful

I did not find this useful. I had to pay more for additional help. They charged me for a monthly subscription but it was not advertised as a monthly subscription when I initially paid. They charged my account and didn't give any notice of charging my account or receipt. I saw it on my PayPal account. Now they are saying they won't refund even though I haven't touched this account or used the anything from it since I initially looked into it. I feel like it was just a big scam.

5 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Sheila,

Thank you for bringing this to our attention.

We’re truly sorry to hear about your experience and understand your frustration. Please know that subscription details, including any recurring charges, are always intended to be displayed during the payment process.

While we understand you’ve already contacted support, we encourage you to reach out to our team again at support@divorceprofile.com. We’d like to investigate this matter further and do our best to find a fair resolution.

Thank you again for your feedback — it helps us improve.

Best regards,
DivorceProfile

Rated 1 out of 5 stars

Lawyers

Relying on a subscription for a service only applicable when both parties come to quick agreement has to be the most semetic business model ever conceived.

4 August 2025
Unprompted review
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Reply from DivorceProfile

Dear Zach,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience.

We’d love to help clarify and resolve the issue with your subscription. Unfortunately, as your review didn’t include an email address, we’re unable to locate your order in our system.

Please reach out to our support team directly at support@divorceprofile.com, and we’ll be happy to look into this further and assist you. We’re committed to providing a positive experience for all our users.

Best regards,
DivorceProfile

Rated 2 out of 5 stars

Vs4 not accepted in Va

Not all forms are accepted in Va! Your fees should all be listed upfront! Notary fees print your documents and take them to a notary yourself 49 for one paper is very expensive! If filing in Va you need a copy of your marriage license which they don’t disclose that! You pay a .90 cent fee for every document and if you remove your signature you repay the .90 fee again so almost 2.00 per document! So 200 dollars you really should get an attorney for a non contested divorce would definitely be worth it! I hope I can help someone else from going through this!

29 July 2025
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Reply from DivorceProfile

Dear Cordella,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We appreciate you providing your email — we've passed your case along to our support team, and we will be in touch with you shortly to look into the extra charges and help resolve any issues you encountered.

If you have any additional questions in the meantime, feel free to reach out to us at support@divorceprofile.com. We’re committed to providing a positive experience for all our users.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

For a joint application divorce

For a joint application divorce, I found the documents are easy to navigate despite feeling initially overwhelmed. The review process is fast and accurate, and best of all, any questions you throw into the chat no matter what day it is, someone is there to assist with very clear and kind step-by-step instructions to make you feel comfortable that you’re doing the correct things. I’ve really appreciated the feedback to help me get through this entire experience.

2 August 2025
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Reply from DivorceProfile

Dear Olivia,

Thank you for your thoughtful review and for sharing your experience.

We understand how overwhelming this journey can feel at first, and we’re truly glad to know that our platform and support team were able to make things clearer and more manageable for you.

It means a lot to hear that our documents were easy to navigate and that our team’s guidance helped you feel confident every step of the way. We're committed to providing not just the right tools, but also compassionate, reliable assistance — whenever it's needed.

Wishing you continued clarity and peace as you move forward.

Best regards,
DivorceProfile

Rated 5 out of 5 stars

Very simple and easy process

2 August 2025
Unprompted review
DivorceProfile logo

Reply from DivorceProfile

Dear Valued Customer,

Thank you for taking the time to share your experience. We’re pleased to hear that the process was simple and easy for you — making such transitions as smooth as possible is one of our top priorities.

If you ever have further questions or need assistance in the future, don’t hesitate to reach out.

Wishing you clarity and peace as you move forward.

Best regards,
DivorceProfile

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