DivinoSabores Reviews 

74
•
TrustScore 1.5 out of 5

1.3

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Company details

  1. Gourmet Grocery Store
  2. also in
  3. Cured Ham Store
  4. Dairy Store
  5. Food Producer
  6. Ham Shop
  7. Wine Store

Written by the company

DIVINOSABORES es una tienda ONLINE de productos GOURMET y DELICATESSEN ARTESANALES a precios accesibles que suelen ser difíciles de encontrar. Ofrece la más sorprendente selección de vinos y espumosos, Jamones, Paletas y Embutidos Ibéricos, Quesos, Conservas y Patés, ademas de productos internacionales; mas de 1200 referencias a tu alcance con un solo clic.


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1.3

Bad

TrustScore 1.5 out of 5

74 reviews

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1.3

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(74)

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Rated 1 out of 5 stars

Estafa! Scam!

Never again!

More than 1 month ago I made a purchase at divinosabores.com. Their internet site states that orders to Spain will be delivered in “2-3 días hábiles”. It’s a lie. I repeat: it’s a lie. It looks like they just use your money as a credit without paying you an interest rate or, in the worst case scenario, just steal your money. And they hide from you, they do not respond to your numerous e-mails. The only time they did, was 3 weeks ago, when they apologized for the delay and promised to ship the order within the next couple of days. And that was it. Dead silence since then.

UPD: On May 20 I requested immediate return of my payment. No reaction. Today (June 2) I warned them (by e-mail) that I’ll have to address this issue to the police, unless I see my money back by the end of the next week.

Nunca más!

Hace más de 1 mes hice una compra en divinosabores.com. Su sitio web indica que los pedidos a España se entregarán en "2-3 días hábiles. Es una mentira. Repito: es una mentira. Parece que solo usan tu dinero como crédito sin pagarte una tasa de interés o, en el peor de los casos, simplemente roban tu dinero. Y se esconden de ti, no responden a tus numerosos correos electrónicos. La única vez que lo hicieron, fue hace 3 semanas, cuando se disculparon por el retraso y prometieron enviar el pedido en los próximos días. Y eso fue todo. Silencio absoluto desde entonces.

UPD:
Mensaje de 20 de mayo:
“ Dado que no está cumpliendo con sus obligaciones en relación con mi pedido P23000096 solicito la devolución inmediata de todo mi pago (282,08€) a mi cuenta bancaria.” Ninguna reacción.

UPD: Hoy es 19/10/2023. Nada cambió. Han robado el dinero.

12 April 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely untrustworthy

Absolutely untrustworthy. Placed an order on 15 May, should be delivered within a week. Now it's end of June. No order confirmation, no tracking number, no delivery, no answer to 3 different e-mail addresses, Website chat or Facebook even though they took my money on the same day of order. 100 % scam.

15 May 2023
Unprompted review
Rated 2 out of 5 stars

Try another webshop

Great choice of products and delivered to Belgium in a few days.
Update 1 year later:
1 month later I have received partially what I have ordered and no more answers to my mails (chat desactivated). A pitty.

22 October 2020
DivinoSabores logo

Reply from DivinoSabores

Dear Patrick,
Thank you for sharing your opinion with us. It's a pleasure to know that we have lived up to your expectations. We wish you to enjoy the best Spanish products and flavors.
We hope to see you very soon on our website and we are at your disposal for any eventuality.

Best Regards, Divinosabores staff.

Rated 5 out of 5 stars

Producto de la mayor calidad

Producto de la mayor calidad, con muy buenos precios. Máxima seriedad en cuanto a la entrega muy buena presentación de producto.
Recomendable 100%, repetiremos sin duda.

Excellent quality of products, really good price.
We received on time as they told, also the packaging it's really cool. I recommend 100%, I will order again for sure.

21 April 2020
Unprompted review
DivinoSabores logo

Reply from DivinoSabores

Estimado Raul,
gracias por compartir con nosotros su opinión. Es un placer saber de haber estado a la altura de sus expectativas y esperamos poder abrir pronto en Reino Unido con el fin de poder facilitar los tramites de compra a quien como usted vive fuera de España. Aunque lejos, deseamos pueda disfrutar de los mejores productos y sabores de su tierra.
Esperamos verle muy pronto en nuestra web y estamos a su disposición para cualquier eventualidad.

Gracias por su confianza.

Saludos cordiales.


Dear Raul,
Thank you for sharing your opinion with us. It's a pleasure to know that we have lived up to your expectations and we hope to be able to open soon in the United Kingdom in order to facilitate the purchase procedures for those like you who live outside Spain. Although far away, we wish you could enjoy the best products and flavors of your land.
We hope to see you very soon on our website and we are at your disposal for any eventuality.

Thank you for your trust.

Best Regards.

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