Ditur Reviews 

73,220
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am a watch collector and a big fan of your site. I have 6 watches purchased from Ditur; thanks to you, I can afford to buy them at affordable prices. I recommend Ditur to everyone because they offer... See more

Rated 5 out of 5 stars

Store took few days to start the the process of shipping the watch I bought it. I believe it’s because was end of Thursday but on Monday they started the process and sent the most beautiful piece. A... See more

Rated 3 out of 5 stars

Warrenty is scam. They will always try to find customer fault with lame excuase. But all the staff are higly professional. Maybe management keep pressuring them to sell cheap watch and blame customer.... See more

Rated 5 out of 5 stars

The price and service were both good, I failed to pickup the parcel and it got returned, contacted Ditur, they followed up right away! It wasn't my first time with them, they never disappoint! =]

Company details

  1. Watch Store
  2. also in
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Sunglasses Store
  6. Watch Manufacturer

About Ditur

Written by the company

Ditur – Watches & Jewelry Since 2014

Læs på dansk nedenfor

💼 About Ditur

Ditur is a leading Nordic online retailer of watches and jewelry, founded in 2014. We believe in offering luxury design and quality at accessible prices. Our motto is “everyone has the right to a watch that looks like a million – without costing one”, and this philosophy guides everything we do.

With over 10,000 products across nearly 200 brands, we offer one of Scandinavia’s largest selections of timepieces and accessories.

🎯 What You Get

  • ✅ 99-Day Returns: Enjoy a full return or exchange within 99 days of purchase.
  • 💸 Price Match Guarantee: If you find your item cheaper elsewhere, we’ll match the price.
  • 🚚 Fast Shipping: Quick, reliable delivery (delivery times vary by region).
  • 🔒 Authenticity: 100% genuine products – authorized dealer of every brand we carry.

🌍 No matter where you are, you’ll enjoy the same great service, policies, and product quality. We serve customers across Europe via our localized domains. We’re proud to be rated “Excellent” with over 50,000 5-star reviews.


🛒 Visit Your Local Ditur Site


🇩🇰 Dansk version

💼 Om Ditur

Ditur er en førende nordisk online forhandler af ure og smykker, grundlagt i 2014. Vi sætter en ære i at tilbyde luksuriøst design og kvalitet til tilgængelige priser. Vores motto er “alle har ret til et ur, der ligner en million – uden at koste en”, og denne filosofi er kernen i alt, hvad vi laver.

Med over 10.000 produkter og næsten 200 brands tilbyder vi et af Skandinaviens største udvalg af ure og accessories.

🎯 Det Får Du Hos Os

  • ✅ 99 dages returret: Fuld retur eller ombytning inden for 99 dage efter køb.
  • 💸 Prismatch: Hvis du finder varen billigere andetsteds, matcher vi prisen.
  • 🚚 Hurtig levering: Hurtig og pålidelig levering (leveringstiden varierer efter region).
  • 🔒 Ægthed: 100% ægte produkter – vi er autoriserede forhandlere af alle mærker, vi fører.

🌍 Uanset hvilket land du befinder dig i, får du samme gode service, politikker og kvalitet. Vi betjener kunder i hele Europa via lokale domæner. Vi er stolte af at være bedømt som “Fremragende” med over 50.000 femstjernede anmeldelser.

🛍️ Besøg vores lokale webshops


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73K reviews

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4.5

All reviews

(73,220)

3,924 reviews in the last 12 months

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Rated 1 out of 5 stars

First wrong watch, Replacement was empty box

Originally, they sent a similar watch with the tags of the one I had ordered: but their difference in value was over 400€. After dealing with Customer Service, which was slow, they sent the "correct watch" after I had returned the mistakenly shipped watch. This package was EMPTY, and in perfect condition. I am reporting fraud and still hoping to hear back. DO NOT ORDER FROM DITUR !

The comment from Emma below is misleading. They are not working on a solution at all, rather trying to place the blame on DHL. I have escalated the issue with the police and my credit card issuer.

23 April 2025
Unprompted review
Ditur logo

Reply from Ditur

Hi Andrew,

Thanks for your review – and for updating it.

We are sorry to hear that an item was missing from your package. This is of course a very unfortunate situation. Our video surveillance from the warehouse shows that the package was sent correctly from us, and therefore we need to have the matter investigated further by DHL.

In order to open a case with them, we need some information from you. I understand that you have not wanted to share this yet – but without it, unfortunately, we cannot proceed with the case.

We would really like to help you, and therefore hope that you will get back to us by email, so that together we can find a good solution.

Best regards
Simon, Ditur

Rated 5 out of 5 stars

Fast delivery, great prices

✅ Fast Delivery – Many report quick shipping, sometimes within a day in Denmark.
✅ Large Selection – Offers brands like Seiko, Casio, Garmin, and Tissot.
✅ Good Customer Service – Many positive experiences with helpful support.
✅ Flexible Return Policy – 99-day return option is a big plus.

5 March 2025
Ditur logo

Reply from Ditur

Thank you so much for your great review! It means a lot that you emphasise our fast delivery, wide selection, customer service and flexible return policy - we're really happy that you've had a good experience with us.

Rated 1 out of 5 stars

froud company

not good service

11 February 2025
Ditur logo

Reply from Ditur

Hi Manisha,

Thank you very much for your review.

I am very sorry that our service has not lived up to your expectations.

In this connection, I would like to do my best to rectify this, which is why I have sent you an email.

I hope you will find time to answer my email so that we can find a good solution together.

Best regards
Emma, Ditur

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