Dittoprint Limited Reviews 221

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their professional appearance and durability. Many people highlight the excellent service, finding the ordering process easy and efficient, with accurate details and helpful assistance when needed. The delivery service is also frequently commended for its speed and punctuality. However, some customers experienced issues with delivery times, with products arriving later than anticipated or not at all. A few other people also felt that the product received did not match their expectations based on online descriptions, specifically regarding the material or appearance of certain items.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting clear printing, good quality... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention "first-class... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and super-fast... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and simple,... See more

Quality

People report positive experiences with quality. Customers praise the good quality of ID cards, noting clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Required a professional looking and water[roof label for the 4k pro drone. Also the virtual card is a helpful addition in case of being challenged. All the proof and details at hand if required. Thank... See more

Rated 5 out of 5 stars

I needed a drone card that wasn’t shown on the list of products . When asked if they could produce one I received an answer almost immediately. The answer was yes and I was able to place an order us... See more

Rated 5 out of 5 stars

High quality, exactly as requested, however, maybe I missed it during the ordering, but I wasn’t sure what actual size the cheque would be. It would be good to clearly show the various actual sizes av... See more

Rated 5 out of 5 stars

There legitimate, communication was perfect and spot on. And well timely delivered didn't have to wait long. The reputable company wanted to make sure all IDs were confirmed and legitimate before even... See more


Company details

  1. Digital Printing Service

Written by the company

Specialty printers for plastic ID Cards, sublimation products such as mugs, and digital printing of posters and using a range of materials and mediums. Many of our unique products incorporate smart technologies which are utilised by our sister-brands. We also provide white-label solutions to other digital print companies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
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1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Delivery times terrible

Paid extra for 24 hour delivery (rather than the 48 hour service) as required the item urgently. It was despatched on Monday by you but not delivered until Thursday, - 72 hour service!

10 June 2024
Dittoprint Limited logo

Reply from Dittoprint Limited

Hi, we are sorry you received your parcel late, however once it leaves us we have no control over what happens to it. we dont pop your printing in the car and personally deliver it to you, that would be really expensive, we use Royal Mail who are usually quite good. Not quite sure how we get one star when for 'terrible delivery times' when like you mention we dispatched it when we said we would.

Rated 5 out of 5 stars

Excellent

Excellent! Well packaged and arrived on time. Extremely good quality poster. I would use this company again
Thank you

15 June 2024
Rated 3 out of 5 stars

ID Card

Low quality print.

10 June 2024
Unprompted review
Dittoprint Limited logo

Reply from Dittoprint Limited

Please can you make contact with us regarding your comments. we have looked at the master file used to print your card and cant see any issues. Card do pass a quality control before they leave us and can only think your has slipped the net. very seldom do we have a printing issue but will certainly send you a replacement. You will see from virtually all our reviews that our print quality is very high and customers are very happy with it, this is why we would like the opportunity to rectify this.

Rated 5 out of 5 stars

Very Satisfied Customer

Thank you for your service , I arrive at the time it was promised , good material , the data I gave you are the same that was written on the card , I am a satisfied customer and I recommend them 😀 good work , thank you .

29 May 2024
Rated 1 out of 5 stars

Careful ordering from this company.

So I found this company on Ebay as I needed to get my drone stickers for my I'd tags. In the advert it says you get your card plus 5 stickers. It also has a link in the advert if you want them done a bit quicker. This link takes you to their website.

So I follow the link, order the card and what I assume will.be the stickers as well. I now have to pay for postage where if you order from Ebay it's free. OK I think to myself, I wanted them quickly so I pay the extra.

A few days later my post turns up, I get the plastic card (which I don't really need, and not why I ordered) but no stickers.

There is no email address on their website for me to write to, only a phone number. I haven't got time to be messing around ringing people.

In the end I made up my own stickers using a label maker.

So a waste of money. I'd make sure you know what you're ordering, or order from a different company as there's loads out there on Ebay.

Edit to respond to ditto print. (2330 in case you're wondering why I have time to respond)

I don't have time during office hours to call you, I'm busy, you know, working, would you answer my call at 11pm when I wrote this original review? No I didn't think so. As a professional company, why don't you have an email address? Why must people call you?

If you don't want people ordering the wrong thing, then perhaps put the correct link on your eBay advert, and this would have saved this issue.

Your response shows I made the correct decision to leave the original review. If you don't want honest reviews, then perhaps don't ask for the review in the first place.

#notabargainifyoudontgetwhatyouwanted.

3 June 2024
Dittoprint Limited logo

Reply from Dittoprint Limited

We would have sent you replacement stickers.

Sooooo, "I haven't got time to be messing around ringing people" but yet you have time to log in to trustpilot and bang out a lengthy 1 star review. pretty certain a quick call would have resolved this sooner.

oh, "I'd make sure you.know what you're ordering", you clearly didnt if you didnt want the card, we do sell the stickers on their own.

"order from a different company as there's loads out there on Ebay" yes there are, but none offer what we do. Unique QR code to verify your CAA documentation. Free inclusion to pilotcheck, FREE lost and found service on the QR coded stickers. #Bargain

Edit to respond to the response : We have been blessed with technology and if you called out of hours you could leave us a voicemail, again soooo much quicker than all this nonsense.

We dont advertise an email address on our website as it attracts so much spam. we do put an email address in our notifications should you need to reply.

Yes we absolutely love honest reviews and we also love to give honest responses.

#HaveYouConsideredYogaYouSeemVeryAngry

Rated 5 out of 5 stars

Great item but site needs improving slightly

Great item. Only faults were it wouldn't let you change font even though there were different font options. And if you chose not to have the top table as table 1 then you couldn't have a top table.
I was wanting the top table and then 1- 5 tables below.
Other than that good item

29 May 2024

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