I decided to buy a Google Pixel watch and saw that Distex had the one. I phoned them had a helpful chat and decided to purchase online. On the order I gave instructions for posting which were follow... See more
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See what reviewers are saying
We’ve used Distext twice now, purchasing both an Apple Mac laptop and a brand-new, sealed Apple iPhone 17. On both occasions, the service was excellent. It’s reassuring that they have a physical... See more
Had the screen replaced. What you did to the iPad Rendered it inoperable. The iPad cannot be opened and is useless. I have asked experts to help and said it cannot be opened What can ido and can... See more
Recieved exactly what I ordered and to the excellent condition on the description . Very well packaged in original samsung box in bubble wrap foam wrap in an outer box and fast insured trackable speci... See more
Company replied
Company details
- Cell Phone Store
- also in
- Cell Phone Accessory Store
- Computer Store
- Gaming service Provider
- Mobile Phone Repair Shop
Written by the company
Based in Thurcroft, Rotherham (South Yorkshire), we specialise in the sale of new, used and refurbished mobile phones, tablets, laptops, gaming consoles and accessories. Whether you’re looking for the latest tech or a quality refurbished device, we have options to suit every budget. By choosing used or refurbished, you’re not only saving money — you’re also helping reduce e-waste and supporting a more sustainable planet. You can buy online from anywhere in the UK through our website. All orders are securely packaged, tracked and insured for safe delivery straight to your door. Since 2013, we’ve also been a trusted name in fast, reliable device repairs. Our skilled technicians fix thousands of phones, tablets and consoles every year. Common issues like cracked screens, charging problems, battery replacements and back glass damage can often be fixed the same day, sometimes in under an hour. We also repair gaming consoles, including HDMI port replacements — a common issue we can handle right here in store. Can’t make it to us? We offer postal repair services too. Just send your device in and we’ll take care of the rest. Follow us on Instagram or Facebook to keep up with our latest stock, deals and updates.
Contact info
26 Woodhouse Green, Thurcroft, S66 9AQ, Rotherham, United Kingdom
- 01709 252030
- sales@distex.co.uk
- distex.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Dodgy shop selling used goods as new. Avoid completely
Asked about a console they had on the website and Facebook marketplace where it was listed as brand new and sealed.
I purchased the legion go console on the website for store collection and after travelling to collect I arrived to a used item that wasn’t factory sealed at all.
I asked what happened and apparently one of the staff members had ‘broken the sealed box to check the contents’
I wasted my time travelling and arrived to a shop selling used goods as new ones.
I immediately asked for a refund and was told it would be up to 10 working days for my refund.
Dodgy shop, would not trust and would advise to avoid completely.
As per the reply from Distex, the item was not sealed in the box and on checking the contents in the shop it was not sealed inside the box either.
I had the email from Distex showing the refund may take 10 working days which I can upload as proof.

Reply from Distex
The distex team was brilliant helping…
The distex team was brilliant helping me with my phone and was very quick , highly recommend!

Reply from Distex
Best shop for miles they get the job…
Best shop for miles they get the job done on time with repairs they very friendly and polite would recommend 5 stars from me

Reply from Distex
purchased an iPad Pro M4 13” (2024) for…
purchased an iPad Pro M4 13” (2024) for £925. seemed to be in good working order until the first time I put it on charge. the screen went and it looked like it had been dropped. it was under warranty for 12 months apparently so because it was no fault of my own, i took it back to distex. they basically said it’s had an impact and they refused to honour the warranty. obviously was sold knowing the screen would go sooner rather than later which would explain why it was up so cheap. had to buy a new iPad because the iPad is so new that phones shops have to get the screens directly from Apple and Nono e has them stocked or can get hold of them.

Reply from Distex
Perfect
Perfect, I bought 3 phones and a laptop and I'm really very satisfied, very nice service, they explained everything to me, I'm very satisfied, thank you very much

Reply from Distex
Amazing.
Amazing.
So helpful sorted my phone in less than 5 minutes.
I really appreciate it

Reply from Distex
ONLY PLACE I GO FOR TECH!!
Yet another Christmas sorted by Distex.
Wouldn’t go anywhere else for value for money deals on Apple products!

Reply from Distex
Great little shop
Easy to order. Product in excellent condition. Value for money and a guarantee offered

Reply from Distex
Phone purchase
Great experience fantastic sealed phone cheaper than elsewhere and perfect service .highly recommend

Reply from Distex
Great customer service
Great customer service, as always, including prompt service, both online and in store.

Reply from Distex
iPhone screen replacement
Quickly did a screen replacement on my iPhone. Good price and quality service throughout.

Reply from Distex
Top service Such good service and I have used them…
Such good service and I have used them for years service or to buy

Reply from Distex
Recieved exactly what I ordered and to…
Recieved exactly what I ordered and to the excellent condition on the description . Very well packaged in original samsung box in bubble wrap foam wrap in an outer box and fast insured trackable special delivery. Item is in pristine new condition. Would highly recommend Distex Rotherham branch and I will be back to see if they have my next tech item when I need it.

Reply from Distex

Reply from Distex
Cleaned out my charger port for free…
Cleaned out my charger port for free very friendly staff would 100% recommend

Reply from Distex
Had a glitch on my Google phone walked…
Had a glitch on my Google phone walked in got it sorted there and then great customer service.

Reply from Distex

Reply from Distex
Went to Distex this morning
Went to Distex this morning, needed to resolve a problem with my new Samsung phone regarding transfer of data,especially contacts,this was undertaken by a member of staff whilst I waited,I was very pleasantly surprised when told that all I owed was to post a review on the website,Brilliant job Distex,thank you,will use again.

Reply from Distex
I chose a B type phone
Brilliant service from Distex. Had an issue and it was dealt with quickly and efficiently. Thank you again.

Reply from Distex
Brilliant thanks guys
Purchased an iPhone 16 Pro max 1tb from Distex and I can honestly say it's been a seamless experience, literally just like buying one from Apple. Been using the phone for a while now and it's been perfect so thumbs up guys thanks!

Reply from Distex
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