Almost anything that could go wrong did. From lack of bowls,plates, pots and pans to hole in the ceiling that leaked whenever it rained,microwave that worked when it wanted,kitchen fridge leaking wate... See more
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The individual representative from sweet homes who helped us arrange our stay in Florida was GREAT to deal with. She was very nice on the phone and would respond to emails right away. However, the h... See more
Company replied
We rented the property for our kids and grandkids to spend their spring break in Florida. The house was perfect, lots of room for everyone and the location was very central to all of the venues. The... See more
Company replied
I was in the shower when my wife started yelling from below. The tubs pipes were leaking and coming through the bottom floor ceiling into the kitchen. We had to leave for the day and they said they wo... See more
Company details
- Vacation Rental
- also in
- Travel Agency
Information provided by various external sources
Welcome to Sweet Home Vacation! Established in 2010, we have now grown to over 1800+ beautiful homes around Walt Disney World in Orlando Florida, and have welcomed thousands of happy guests to our homes. If you have any questions about our homes, please feel free to contact us at any time and our Reservations Team will do our best to assist you. We will make sure you find a beautiful home that suit your needs for your next Dream Vacation in the Orlando area!
Contact info
34747, Orlando, United States
- 407-624-3885
- info@sweethomevacation.com
- disney.sweethomevacation.com
1.8
Poor
219 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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They are the best.
12 July 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Carolyn,
Thank you for your kind words and feedback!
We hope you had a great stay in Orlando.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount!
Thanks for the business and it was a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
Great place to visit
29 June 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Barbara,
Thank you for your valuable feedback!
It is great to hear that you enjoyed your stay in one of our homes.
Please let us know if you are looking to book in the future, we do offer over 2000 homes.
We hope to host your stay again with a special return guest discount.
Thanks again for the business and it was a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
Everything was easy to follow
Everything was easy to follow, would recommend this company
29 June 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Barbara,
Thank you for your valuable feedback!
We are glad to hear that you enjoyed your stay in one of our homes.
Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.
We look forward to welcoming back to our home!
Kind Regards,
Sweet Home Vacation
The Sweet Home Vacation reservation…
The Sweet Home Vacation reservation agent was excellent! The agent was knowledgeable, immediately responsive to my emails and helped with some unique requests of our group. The management company was, also, excellent! We had a couple of small issues and the management representative came to our rental within an hour and resolved the issues. Our rental home was beautiful just as represented in the marketing materials. I highly recommend Sweet Home Vacation rentals.
28 June 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Rosa,
Thank you for your kind words and praises!
It's great hear that you had a good experience in one of our homes.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount!
Thanks for the business and it was a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
Excellent place to stay when looking…
Excellent place to stay when looking for a nice vacation
17 June 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Catrina,
Thank you for your kind words!
We are glad to hear that you liked one of our homes!
Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.
We look forward to welcoming back to our home!
Kind Regards,
Sweet Home Vacation
It was amazing!
30 May 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Ernesto,
Thank you for your valuable feedback!
We are glad to hear that you had a great stay.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.
Thank you again for booking with us and it was a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
I have done a review already
I have done a review already. I don't understand why I am being asked to do it again.
25 May 2018
Unprompted review
Reply from Sweet Home Vacation
Hi John,
We are sorry about our automated invitations for a review in all the different places. Below is the review you submitted on our website:
"I have used Sweet Home Vacations for condo rental 3 times now. The accommodations have been excellent. I would rate as 4.5 stars if I could do half a star. The only very minor issue with this condo was that air conditioning couldn't quite keep up. I attribute this to them only using single pane glass windows which means heat transfer is easy. Other condos I have rented use a combination door lock. This complex uses a key lock box that holds a chip key. Since there were five of us we had to be mindful who has or needs the key. These minor issues in no way messed up our vacation. We have been quite satisfied with each occasion we used Sweet Home to book our rentals. We even leave unopened, non-spoiling items as a "tip" for those that clean up after us (and we are NOT filthy guests). The process is painless. Only chore is browsing all the wonderful selections available.The property management do a great job in keeping the complex clean and tidy. Gate security is very courteous. It was a bit of a walk to the trash compactor but was a none issue."
We want to thank you for writing us a valuable review so that we may better improve the experience for our guests in the future.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.
Thank you for choosing Sweet Home Vacation and it's a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
Wasn't worth it.
The individual representative from sweet homes who helped us arrange our stay in Florida was GREAT to deal with. She was very nice on the phone and would respond to emails right away. However, the house we stayed in was much to be desired. From poor to no lighting, a pool that we couldn't swim in until our last day because there was no hydro to it (and payed extra for), batteries missing from remotes to cheap fixtures(bathroom vanity)/furniture that were falling apart. Really have no desire to book with sweet homes after this experience.
6 May 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Monica,
Thank you for your valuable feedback, as it is important for us, so we can improve and make every stay, a better stay.
I am sorry to hear that your stay was not of the quality we expect.
I hope we have a chance in the future to prove to you that we can correct these issues.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.
Thank you again for booking with us and it was a pleasure hosting your stay.
Kind Regards,
Sweet Home Vacation
Loved the house we rented through them…
Loved the house we rented through them and their property manager was great.
5 May 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Pearl,
We thank you for your feedback and it's great to hear that you enjoyed your stay!
We actually offer over 2000 units in Orlando area. Please let us know if you are looking to book a future stay, we do offer a return guest discount.
Thanks again for the business and it was a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
Reply from Sweet Home Vacation
Hi Jessica,
Thank you for your kind words!
We are glad to hear that you enjoyed your stay!
Please let us know if you are looking to book a future stay, we would be more than happy to offer a return guest discount.
We look forward to welcoming back to our home!
Kind Regards,
Sweet Home Vacation
Our Vacation
I loved everything in the house. However we couldn't be able to watch TV we didn't know how to make it work, the directions were confuse on how to make it work. The distance was a challenge for us because the transportation. We used Uber to go to the Theme Parks and the cost was outreaches between $30-$60 each way.
23 April 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Jacqueline,
It's great to hear that you liked one of our homes and we want to thank you for your precise feedback.
We apologize for the inconvenience you had with the TV, we are currently working on revising our instructions with better guidance.
Getting around Orlando is easy, however we highly recommend taking advantage of a rental car as it will definitely add flexibility and convenience to your vacation.
We hope to be able to host your stay again in the future with a special return guest discount.
Thank you again for your business and your feedback.
Kind Regards,
Sweet Home Vacation
My family and I had a great time
My family and I had a great time! The house was extremely nice. Extremely clean and nobody bothered us at all. Very nice environment. Staff is EXCELLENT ALSO WAS EASY TO BOOK.
19 April 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Vee,
Thank you for your kind words and praises!
It's so great to hear that you and your family enjoyed your stay.
Please let us know if you are looking to book a future stay, we would love to offer a return guest discount.
We look forward to welcoming you back to our home!
Kind Regards,
Sweet Home Vacation
Reply from Sweet Home Vacation
Hi Beverly,
Thank you for your valuable feedback.
We are glad to hear you enjoyed your stay!
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.
Thank you again for your business and it was a pleasure hosting your stay.
Kind Regards,
Sweet Home Vacation
I've stayed with Sweet Home Vacations…
I've stayed with Sweet Home Vacations on many different occasions. Each time my stay has been pleasant. They are truly the definition of home away from home. I would recommend anyone to book with them you will not be disappointed. THANKS SWEET HOME VACATIONS!!!
13 April 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Luttrellis,
Thank you for your kind words and praises!
It's so great to hear that you enjoy your stay every time.
Please let us know if you are looking to book in the future, we do offer over 2000 homes.
We hope to host your stay again with a special return guest discount.
Thanks again and we look forward to welcoming you back!
Kind Regards,
Sweet Home Vacation
The villa was perfect for our family
The villa was perfect for our family! It was spacious, clean, and absolutely beautiful!! Looking forward to staying again!
13 April 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Shamara,
Thank you for your kind words and praises!
We are glad to hear that you enjoyed your vacation.
Please let us know if you are looking to book a future stay, we do offer over 2000 homes.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.
Thanks again and it was a pleasure hosting your stay!
Kind Regards,
Sweet Home Vacation
Dara-Lee is an excellent representation…
Dara-Lee is an excellent representation of your company. She was very responsive to our needs both times we booked with you. She followed up to make sure we were okay. She is the reason we booked with you for our again for our trip next month. She is GREAT!!!!
6 April 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Velma,
Thank you for your kind words and praises!
We always try and go the extra mile to ensure that our guests enjoy their vacation.
We are glad that our customer service met your expectations.
We look forward to welcoming you back!
Kind Regards,
Sweet Home Vacation
We rented the property for our kids and…
We rented the property for our kids and grandkids to spend their spring break in Florida. The house was perfect, lots of room for everyone and the location was very central to all of the venues. The resort offered all kinds of amenities which were awesome, The Lazy River pool was a big hit with the little ones, and the water park. We would definitely go back and rent from Sweet Home Vacations, they were responsive to all of our questions. Any maintenance items were addressed immediately.
30 March 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Lisa,
We thank you for your feedback and it's great to hear that you enjoyed your stay!
Please let us know if you are looking to book a future stay, we do offer a return guest discount.
We would love to host your stay again in our home!
Thanks again for choosing us and it was a pleasure hosting your stay.
Kind Regards,
Sweet Home Vacation.
Last minute getaway
Had a amazing quick family getaway . We look forward to using Sweet Home Vacation soon.
23 March 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Sirena,
Thank you for your valuable feedback.
We are glad to hear you enjoyed your stay!
We actually offer over 2000 units in Orlando area. Please let us know if you are looking to book a future stay, we would love to offer a return guest discount.
We look forward to welcoming you back to our home!
Kind Regards,
Sweet Home Vacation.
Everything was great
Everything was great, with the exception of the hot tub being slimy when we got there. We call the management company and they sent someone out the next day, but we lost two days of using the unit's hot tub.
17 March 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Jerry,
Thank you for your valuable feedback.
We apologize for the inconvenience you had with the hot tub.
We would be happy to welcome you back to one of our homes in the future and would love to offer you a special return guest discount.
Thank you again for your business and it was a pleasure hosting your stay.
Kind Regards,
Sweet Home Vacation
Sweet Home was efficient
Sweet Home was efficient, Prompt and friendly. All my questions and emails were answered very quickly. They are very knowledgeable. On my next trip, I will defiantly book my vacation through Sweet Home as they took care of everything for me.
9 March 2018
Unprompted review
Reply from Sweet Home Vacation
Hi Noah,
Thank you for your kind words and praises!
Please let us know if you are looking to book a future stay, we offer over 2000 units in Orlando area.
We would love to offer you a special return guest discount.
Thank you for the business and we look forward to welcoming you back!
Kind Regards,
Sweet Home Vacation
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