This company provides better prices than renting cars straight from the car rentals. I used their sevices in Dubrovnik (Croatia) and Palermo (Italy) airports - everything was fine (maybe because there... See more
Company replied
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Review summary
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What people talk about most
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Such an easy transaction, nothing hidden; the car you are picked up in at the airport is the car you are hiring, so you only have to load your bags once, and having unlimited mileage meant we could go... See more
Company replied
Via DiscoverCars out booking was via Sterling Cars, who were excellent in all regards. No Insurance up drilling ‘BS’ just honest helpfully people. We’d defo use again without question.
Company replied
The customer service was superb. " "The car we were offered had a faulty tire, they quickly changed cars for us without delay or problems, very good. " "Nothing. all good I especially like that... See more
Company replied
Company details
Written by the company
DiscoverCars.com is a leading global car rental booking platform, connecting tens of millions of travelers annually with the best car rental deals from over 1,000 partners, both large global brands and small local providers, in 50,000+ locations across 164 countries, offering a full range of rental vehicles from mini cars to SUVs and passenger vans. Named the World’s Best Car Rental Booking Website by the World Travel Tech Awards four years in a row, DiscoverCars.com makes renting a car easy, transparent, and affordable. Backed by a diverse team of 220+ professionals, the company’s mission is to empower users to discover the joy of traveling by car. DiscoverCars.com is available in 31 languages and offers 24/7 customer service to support customers throughout the rental process in many of those languages, which has won multiple awards, including the Business Intelligence Group's Excellence in Customer Service Award. The company has been recognized in the Financial Times’ FT 1000 list of Europe’s fastest-growing companies in multiple years. The company maintains a 4.6/5 rating on Trustpilot, based on over 200,000 verified reviews. The company has an app available for both iOS and Android, which has also been named the World's Best Car Rental App in the World Travel Tech Awards. Through it, customers can both book a rental vehicle and keep track of all the important information they need.
Why Book with Discover Cars?
Written by the company
- 👍 Save 15%
- Discover Cars’ customers pay, on average, 15% less than those who book directly with a car rental company.
- 📆 Free Cancelation
- If you cancel your rental at least 48 hours before your pick-up time, you will receive a full refund.
- 💸 No Hidden Fees
- The price we quote is the price you pay. No shocks or surprises. All taxes and mandatory fees are included in our quoted prices.
Contact info
https://www.discovercars.com/help, Latvia
- discovercars.com
4.6
Excellent
288K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy booking experience!
26 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Simple and easy booking process
26 September 2026
Reply from DiscoverCars.com
Hello Beale,
We’re glad you found the booking process simple and easy. Thank you for sharing your feedback!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Doug,
We're glad changing your reservation was easy. Thanks for choosing DiscoverCars!
Eva Smith
Community Manager
Reply from DiscoverCars.com
Hello Mohammed,
We're delighted to hear you found great offers and enjoyed our service. Thank you for sharing your kind feedback!
Eva Smith
Community Manager
Very good experience
Transparent and easy to compare cars. Interesting offers. Inexpensive insurance.
26 September 2026
Reply from DiscoverCars.com
Hello Sabina,
Thank you for sharing your experience! We’re delighted that you found it easy to compare cars and appreciated the interesting offers and affordable insurance options. We hope to help you find a great deal again soon.
Eva Smith
Community Manager
Reply from DiscoverCars.com
Dear Shih,
Thanks for sharing your experience. We’re glad you saw another offer before your original booking and appreciate you choosing DiscoverCars.com.
Kind regards,
Eva Smith
Community Manager
Love this site!
26 September 2026
Expect hidden fees at time of pickup
Discovercars should be more upfront about additional charges that will be incurred at the rental desk. Renting cars is what your company is all about. To not make it clear that the quote given by Discovercars will more than Double upon arrival is a horrible way to do business. you should know better. Then to play the game and act as if you will look into this, when you already know the outcome is insulting. Do Better.
15 August 2026
Unprompted review
Reply from DiscoverCars.com
Hi Vincent,
I’m sorry the charges at the rental desk were so much higher than you expected, and that our response left you feeling the outcome had already been decided. You should be able to understand what is included in your quote and what may be payable to the rental provider before you book.
DiscoverCars.com is a comparison platform, not the rental company, and providers set their own requirements, which are clearly shown in the rental conditions.
Thank you for sharing your experience with us. We will work to improve and make the information even more visible.
Eva Smith
Community Manager
Excellent
Very professional and efficient. Everything was simple and smooth. We had one issue which was resolved within 24 hours! Special thanks to Mandy who helped us a lot! All praise :)
26 September 2026
Reply from DiscoverCars.com
Dear Dora,
Thank you for your kind words! We’re so pleased everything felt simple and smooth, and that your issue was resolved within 24 hours. We’ll be sure to share your special thanks with Mandy—she’ll be delighted to know she made a difference.
Warm regards,
Eva Smith
Community Manager
Reply from DiscoverCars.com
Dear Sergio,
Thank you for your kind words. We’re glad to hear he was professional and sympathetic, and that you felt supported.
Eva Smith
Community Manager
It was easy to book and make choices.
26 September 2026
Reply from DiscoverCars.com
Dear Sheila,
We're glad booking was easy and that you found it simple to choose the right option. Thank you for sharing your experience!
Eva Smith
Community Manager
VERY EASY AND CLEAR
26 September 2026
Reply from DiscoverCars.com
Dear Irma,
We’re delighted you found a good price and enjoyed the additional extras at no cost. Thank you for sharing your experience!
Eva Smith
Community Manager
Way better than expected
After reading most reviews I thought this would be a terrible experience. Fortunately, it was one of the best. 3 times cheaper than the companies at the airport and everything went super smooth.
26 September 2026
Reply from DiscoverCars.com
Hello Alex,
We’re delighted to hear that everything went smoothly and that you found a deal three times cheaper than the airport companies. It’s great that your experience was better than you expected after reading the reviews. Thanks for choosing DiscoverCars!
Eva Smith
Community Manager
Awesome telephone worker from Croatia
Awesome telephone worker from Croatia. Very patient with me. She spent nearly 30 minutes verifying my account so I could proceed with vacation plans.
26 September 2026
Reply from DiscoverCars.com
Hello Adson,
It's wonderful to hear our colleague from Croatia was so patient and took the time to verify your account. We're glad we could help you get one step closer to your vacation plans!
Eva Smith
Community Manager
Easy to book
26 September 2026
Good comparison - but read all conditions with care
- good website for comparing car rentals
- easy booking procedure
- booking changes are easily made
- negative: does not accept credit cards issued by online only banks!!! (that is written in the payment conditions, but not very obvious - you will have to pay additional fees at the operator desks when picking up the cars, if you don't have a fitting credit card in the main driver's name!)
12 September 2026
Unprompted review
Reply from DiscoverCars.com
Hi Lina,
Thank you for sharing your feedback. We’re glad you found our website useful for comparing rentals and that booking changes were easy to make.
DiscoverCars.com is a comparison platform, so the rental provider sets the payment requirements. We’ll share your feedback with our team so we can work on making these conditions even more noticeable.
Thank you again for helping us improve.
Eva Smith
Community Manager
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