We went to lots of places like the temples and to see the monkeys and the rice fields which was so fun they showed us around everywhere and it was a great day for me and my family thank you
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Bali great, Discova guide and driver just as good. We booked a Bali tour through travel agency Tourcompass and their ground operator was Discova. Through 10 days of touring, staying at four locations,... See more
Had wonderful tour guide - Darma. He was most pleasant, patient, knowledgeable of the places we visited and he explained everything very well. Darma is professional, kept to the schedule and time... See more
Company replied
I had booked a Halong Bay cruise with Discova for April 2026. Due to unexpected flight cancellations, the trip became impossible to carry out and I had to request a refund. At first, the situat... See more
Company details
Written by the company
Discova is a leading destination management company with a solid presence across East, Southeast, and South Asia. We specialise in providing comprehensive travel solutions tailored for B2B partners, ensuring seamless experiences from start to finish. Our extensive regional expertise and deep local connections enable us to craft bespoke itineraries that cater to diverse client needs, from leisure travel to corporate events and educational tours.
Contact info
30 Cecil St, #22-01/08 Prudential Tower, 049712, Singapore, Singapore
- hello@discova.com
- discova.com
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Bali Day Tour to Ubud
Absolutely amazing experience touring Bali with Joe and Artha. Joe was our guide and his English was excellent (better than most back home) — clear, friendly, and full of great insights. He made everything easy to understand and added so much local knowledge and personality to each stop, including the stunning waterfall, the fascinating Monkey Forest, and the beautiful coffee plantation.
Artha was our driver, and he was incredible behind the wheel. Bali’s traffic can be chaotic, but Artha navigated it all flawlessly—without even needing google maps. His knowledge of the roads and shortcuts was seriously impressive, and he made the whole journey smooth and comfortable in amongst the chaos of Bali’s roads.
Both Joe and Artha were professional, warm, and genuinely enjoyable to spend the day with. I highly recommend them to anyone visiting Bali and looking for an authentic, stress-free tour with a great company (Discova). Thanks again, guys.

Reply from Discova
A rushed experience
We did the the tour of the Garuda wisnu Kencana cultural park and the kecak dancers
Unfortunately our guide although very nice talked extremely fast and was very difficult to understand,. We were very disappointed at the cultural park as we had very little time to look at everything and read the signage and would have loved to buy a souvenir, but we were ushered very quickly back to the car, only to wait almost three hours before the dancers began
I am sure our guide was very knowledgeable but we felt very rushed which spoilt our day.

Reply from Discova
No pity, no consideration, no refund, no respect
Last Oct 10,2024 around 1:10am we arrived Kuala Lumpur, our flight was not delayed, but when we pick up our luggage it was missing so we were looking for it and went to the customs maybe just 15-20 minutes before we get out the main arrival entrance and it was very quiet only 2 man waiting with the names but our name was not there, also before taking another transport a lady whose helping all the passenger looking for their pick up help us and even got our itinerary and contact your end, but she said no one is picking up, also I tried 2 numbers as attached but I got only an answering machine , that I didn’t wait because it will cost me more money from my roaming, as I said to you, if your client confirm their coming they should wait at least until all the passenger on that flight left or ask some airport security to make sure that everyone ifs gone, or give us a call or message or email to confirm, as you can see in my calls that was 2:46am we’re still in the airport. My husband contact number at that moment is not contactable because he’s having problem with his roaming, but I tried ringing, we paid the person took us in the Oasia hotel for 350 ringgit, and asking for refund, all my testimony to them is not acceptable very bad experience to us and ended up nothing. So if you find a pick up make sure to ask them to wait until the last person out who knows there’s a problem in the custom. And if it’s not contactable find a way of all sort of information you can have before they go.

Reply from Discova
My wife and I who are both in their…
My wife and I who are both in their nineties decided to take the East Bali tour, the driver who goe's by the name Sony and the guide we called Quack Quack because of her constant talking never left my wife alone for one moment and the sense of humor these two had was a breath of fresh air. Sony became my expert camera man who did all my filming for me, nothing was too much trouble for these two.
In conclusion this would have to be the best experience we have had since leaving Australia on the 17th of July.

Reply from Discova
Fabulous guide in Borneo
Fabulous tour into Borneo jungle and Turtle Island. Our guide Kurt was perfect for us , just the right amount of information. Perfect organisation and very knowledgeable about all aspects of our tour, history and wildlife.
H8ghy recommended

Reply from Discova
Discova.. the best ethical elephant company to use in Phuket
My family used Discova to book our Hidden Forest Elephant Sanctuary from Phuket…. WOW WOW WOW!! Firstly, how amazing are the tour group Discova to wholeheartedly support Hidden Forest Elephant Sanctuary!! THE most special, astonishing experience one will ever do… a precious hideaway for rescued elephants to heal, rejuvenate & learn to be an elephant living their best life!!! All while you get to witness this from just watching & enjoying. Discova you are a very special company to support such a venture, especially in its newness! We applaud you!!❤️The Thomas Family from Oz!🇦🇺💪🫶🙏

Reply from Discova
Had a wonderful trip to Bali may 2024
Had a wonderful trip to Bali may 2024. Hotels where very good. Pick up for all transport was always on time. The guide Widiadnya was very
knowledgeable about Balis history, religion and general cotemporary issues.
Everything went smooth without and problems. Had a great time.
Erik Haugen
Norway

Reply from Discova
Had wonderful tour guide
Had wonderful tour guide - Darma. He was most pleasant, patient, knowledgeable of the places we visited and he explained everything very well. Darma is professional, kept to the schedule and timeline. He did everything he could to ensure we felt safe and comfortable at all times - Thanks Darma.
Our Driver Dek, Bakor was equally delightful, polite, professional, kept to schedule and timelines - thank Dek Bakor

Reply from Discova
Our guide was amazing!
We have been to Vietnam and had two excursions booked with Discova, a sightseeing tour in Ho Chi Minh City and a full day by boat in the Mekong Delta. Our guide, Dao, was amazing! Told us so much about Vietnam, and with great knowledge, empathy and pride. Very good in English! She really made our trip the best. Thanks!

Reply from Discova
Our guide made our trip the best!
We have been to Vietnam and had two excursions booked with Discova, a sightseeing tour in Ho Chi Minh City and a full day by boat in the Mekong Delta. Our guide, Dao, was amazing! Told us so much about Vietnam, and with great knowledge, empathy and pride. Very good in English! She really made our trip the best. Thanks!

Reply from Discova
We have just returned from Japan and…
We have just returned from Japan and with the assistance of the good people at Discova we have had a totally amazing experience. We had the pleasure of the company of four different guides, Takashi, Senji, Hana and Kazu (please accept my apologies for the spellings of the names 😳) All of them were so accommodating and informative and made our days out ones to remember. When any issues or questions did come up (and they were rare) the Discova team sorted them out super promptly and left us very reassured. Highly recommended

Reply from Discova
- Discova the Thailand Team -
We absolutely love Thailand.
We went in march/april of 2024, and we will come back for sure.
Our vacation was set by TourCompass Denmark, and it was perfect in any way possible.
The 14 days roundtrip from Bangkok to the River Kwai to Ayutthaya to Chiang Mai and down to Phuket was an explosion of taste, smell, kindness, beauty and wonders.
It all sums up in the words of a meditation mentor, sitting at the feet at the Big Buddha, Phuket: ‘Live life with no fear and no regrets’.
This is what Thailand will give you and do to you, if you are open to it.
A big shout out goes to three very special people that went above and beyond:
Gun, the amazing guide we had from Bangkok to Ayutthaya.
Pat, the most loving person from the Mon village (by the River Kwai).
Amy, the guide who set up a personal blessing for me and my wife in Chiang Mai.
When words really can’t describe the most special moments in life - what to do - other than say:
Go to Thailand, and go with Discova.
You will not regret it.
YOLO!

Reply from Discova
We had a wonderful trip to Bali and our…
We had a wonderful trip to Bali and our magnificent guide, Dika was outstanding. He knew everything and patiently answered all our questions. I can highly recommend him and Discova

Reply from Discova
Super amazing guide Rani
10 stars for our awesome guide Rani. Really enjoyed her company and learnt a lot on traditional Balinese food..culture and traditions. She is an amazing person and made us feel very welcomed. Definitely recommend her to my friends.

Reply from Discova
Cambodia group tour was wonderful
A truly wonderful group tour of Cambodia. Knowing little about the country, it was brought to life for me by the excellent local tour guide, Sokhoeun Bout. His passion for his country and detailed knowledge about the country's past and present, along with his humour, kindness and care made this a unique and first-class experience. Great hotels. Varied and fascinating itinerary. Lovely food throughout.

Reply from Discova
Beautiful Bali Ex
I was in Bali from the 08/11/23 and Discova did all my airport and hotel transfers. The drivers were kind and very nice. I also choose to do my activity booking through them and the guides and drivers during the activities were amazing. I was travelling solo but felt like I had a friend with me all the time. And a special thanks to Ariani she was amazing as a guide and good at explaining all things related to the sites

Reply from Discova
5 stars !
Jonas made our travel from the airport to our resort a breeze. The vehicle was clean and comfortable. They even had drinks for us upon getting in the van. Would definitely use them again for our travel needs

Reply from Discova
Me and my wife we visited Bali from 23…
Me and my wife we visited Bali from 23 to 30 October, our guide was Ani, what a warm and friendly person. She was so informative and patient, we were treated like royalty. We would like to thank Ani and the drivers they made our visit worth it.
From
Martin and Thobeka

Reply from Discova
Very nice and friendly service
Very nice and friendly service. Careful driving and excellent conversation skills

Reply from Discova
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