Discount Storage Insurance Reviews 8

TrustScore 3.5 out of 5

3.4

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Company details

  1. Storage Insurance Company

Written by the company

A better way to insure self-storage contents for less! - By cutting out the middleman, Discount Storage Insurance offers you more comprehensive coverage for less money than your local Storage facility. - Fast, flexible, and affordable our all-online service gets you insurance for your contents quickly and comfortably. - - ✅ Highest Coverage in the industry - ✅ No home or Renter's Insurance needed - ✅ Competitive monthly pricing - ✅ Mobile-Friendly website - ✅ Get insured in under 5 minutes! Have a question? - ✅ Personable phone support is available to assist you - ✅ Online help desk with tutorials on making a claim - ✅ 24/7 Claims service - ✅ Give us a call or email today!


Contact info

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

I called their team with a few questions, and they were really helpful in getting my policy set up correctly and answering all of my concerns.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

"It is a scam

"It is a scam. I purchased insurance with them, and when I filed a claim, they referred me to Airparking Insurance, who neither answer calls nor respond to emails. My claim has been pending since April 26, and no one takes responsibility. Both companies are scammers."

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Discount Storage Insurance

I got a policy with Discount Storage Insurance last year. I was very happy with the cost and the fact I could pay monthly, it was much less than the storage facility wanted. I signed up online and I got confirmation right away to show my storage facility. I really like the fact that as I have finally emptied my unit it was extremely easy to cancel the policy. Thanks Discount, you made my move a lot easier.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam Artists they sold me a policy…

Scam Artists they sold me a policy agreeing to a contract then when I needed to make a claim they denied the claim and said they would refund me what I paid them for Insurance, crooks, I could have gotten a policy through a legit company and my claim would be paid. This will be going to court I promise I will cost them a lot more money in legal fees I don't care if I win or lose but I will run up their legal expenses

15 April 2024
Unprompted review
Rated 1 out of 5 stars

Paid for a whole year of insurance…

Paid for a whole year of insurance canceled after four months and they would not refund any of my money from the policy

9 April 2024
Unprompted review
Discount Storage Insurance logo

Reply from Discount Storage Insurance

Hello Jeremy,

As explained to you prior to checking out, you decided to purchase an annual plan and benefit from the 10% discount. That discount is offered because you agree to pay upfront for the full year.

As explained in our refund policy:
For 6-month and 12-month terms, a 90% refund will be honored if the policy is canceled within the first 7 days from the date of enrollment and a 50% refund if canceled within the first 30 days from policy enrollment.

You cancelled your insurance after 4 months unfortunately. That is well outside the time permitted for a refund. We would have been happy to help you otherwise. In the future, please select monthly if you do not think you will store your items for a year or longer.

To learn more about our refund policy, see below:
https://www.discountstorageinsurance.com/refund-policy

Rated 5 out of 5 stars

Got my policy quickly and cost effectively

Got my policy quickly and without problems. I tried our their contact number and got to speak with helpful representatives that led me to get my policy configured in under 10 minutes. My storage location had much higher fees for similar coverage so im happy with the decision.

17 November 2023
Unprompted review

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