Discount Dumpster Co.Reviews 

1,113
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

East arkansas/memphis discount dumpster. Missed the delivery date by 4 days without contacting me and didnt respond to email and voicemail. finally offered to extend it another 4 days as compe... See more

Rated 5 out of 5 stars

Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any... See more

Company replied

Rated 1 out of 5 stars

They booked my appointment charge my card and then called several hours later saying they were no longer able to deliver it because they priced it wrong. Wouldn’t honor the original quoted price and d... See more

Rated 5 out of 5 stars

Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ro... See more

Company replied

Company details

  1. Waste Management Service

Information provided by various external sources

Discount Dumpster is an incredible; fast-growing, internet startup with more than 20 employees that is focused on making dumpster rental easy and accessible to consumers. We're growing quickly with an exciting work environment, focused on new and innovative strategies to streamline operations and create excellent customer service experiences for the construction services industry.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.6

All reviews

(1,113)

1 review in the last 12 months

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Rated 1 out of 5 stars

Buyer beware

My experience with this company was horrible. I was told I was getting a 60 foot dumpster for roughly 600.00, when it was delivered it was a 16 foot dumpster. They gave me back $20. I have been using junk be gone dumpsters for the same size for $299 and a lot less hassle and not being lied to. Buyer beware.

1 August 2023
Unprompted review
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hi Kathy,

We sincerely apologize for any miscommunication on our end! We strive to improve our services and your feedback is valued!

Rated 2 out of 5 stars

11 Calls at 4:30 AM

I received 11 calls from the delivery person between 4:29 AM and 4:37 AM. Naturally, I did not answer, and turned my phone off after the 3th attempt, not recognizing the number, assuming spam or prank at that time of day. The dumpster was delivered in my absence before I woke before 6 AM at the end of my driveway blocking in cars, as opposed to the clearly described intended location. The pickup happened before 8 AM on a Saturday with zero communication attempt from delivery person or Discount Dumpster.

17 July 2023
Unprompted review
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hi Freddy,

We apologize for any inconvenience that came from our end! We strive to improve our services and your feedback helps us do that!

Rated 5 out of 5 stars

Easy to order

Easy to order, easy delivery, easy pickup. Love the same day service!

26 June 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Pamela, we are happy to hear you had a positive rental experience! Thank you for choosing Discount Dumpster.

Rated 5 out of 5 stars

Great company

Great company. The price they quoted was exactly what they charged. It was there when they said, picked up when I wanted. I wish all businesses were as good as they were. Thanks!! Highly recommend.

5 June 2023
Unprompted review
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Deanna, we are so happy to hear you had a positive dumpster rental experience! Thank you for choosing Discount Dumpster.

Rated 5 out of 5 stars

Great service

I like how easy it is to request a dumpster, especially when we work all over the country, I just have to send an email to our sales rep Kasey and it is done!

24 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Veronica, thank you for choosing Discount Dumpster! We would not be here without loyal customers like you.

Rated 3 out of 5 stars

I’ve been impressed in the past…

Usually I’ve been really impressed with the service. This time, they came to pick up the dumpster after previously telling me the driver would let me know when on his way and then also not calling when getting there so that I could have cars moved. Instead they tried to talk to people who didn’t have any part in renting the dumpster. I was then told I’d be charged a trip charge. When I disputed the validity of incurring the cost I was told I’d be called back. I was called back and they left a message. I called in return within the same day and left a message. I never got a return call. Instead I got an email saying I would be charged a trip fee a week or so later. None of that seems like good business to me.

8 May 2023
Rated 5 out of 5 stars

Renting was fast and easy

Renting was fast and easy. Representatives were great and pleasant. No hiccups great experience

30 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Toni, we are so happy to hear you had a positive rental experience! We pride ourselves on exceptional customer service. Thank you for choosing Discount Dumpster!

Rated 2 out of 5 stars

missed delivery and had to involve credit card company

East arkansas/memphis discount dumpster.

Missed the delivery date by 4 days without contacting me and didnt respond to email and voicemail. finally offered to extend it another 4 days as compensation. Lost money and time sending people to jobsite. Ended up having to dispute with my credit card.

Sales rep was pleasant and tried to be helpful

23 May 2023
Unprompted review
Rated 4 out of 5 stars

Initially

Initially, some information like the billing address, and the city, and ZIP Code were wrong, and I called back and someone else corrected it..
Otherwise the dumpster was dropped off and picked up as scheduled.

16 May 2023
Rated 5 out of 5 stars

Dumpster was dropped off on schedule…

Dumpster was dropped off on schedule and picked up when they said it would. What more could you ask for from a company than to do what they said they will
Thanks

17 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Doug, we are so happy to hear you had a positive rental experience! We pride ourselves on reliable deliveries and pickups. Thank you for choosing Discount Dumpster!

Rated 5 out of 5 stars

Chris at Discount Dumpster made it easy…

Chris at Discount Dumpster made it easy to work out what was needed. We ended up filling a dumpster quickly, so he arranged pick up of that one and delivery of a second. The whole process was seamless.

22 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Mary, we are so happy to hear you had a positive rental experience! We pride ourselves on exceptional customer service. Thank you for choosing Discount Dumpster!

Rated 5 out of 5 stars

Dump Day!

Great experience from calling in to order to dumpster removal. Shaunna (customer service representative) was awesome and very helpful with my reservation.

26 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Cherita, we are so happy to hear you had a positive rental experience! We pride ourselves on exceptional customer service. Thank you for choosing Discount Dumpster.

Rated 5 out of 5 stars

Pretty good

Good, prompt and easy! Will recommend.

16 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Brandy, we are so happy to hear you had a positive rental experience! Thank you for choosing Discount Dumpster.

Rated 5 out of 5 stars

Great and reliable service

Great and reliable service. Easy to schedule drop of and pick ups.

19 April 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Ronald, we are so happy to hear you had a positive dumpster rental experience. We pride ourselves on making the rental process as quick and easy as possible for our customers.Thank you for choosing Discount Dumpster!

Rated 5 out of 5 stars

affordable and reliable

affordable
staff very responsible

18 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Jim, we are happy to hear you had a positive rental experience. We pride ourselves on providing competitive rates and exceptional customer service. Thank you for choosing Discount Dumpster!

Rated 5 out of 5 stars

Chris was great getting us the dumpster…

Chris was great getting us the dumpster on-site right on time for our demolition project.

19 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Luis, we are so happy to hear you had a positive rental experience! We pride ourselves on timely delivery and exceptional customer service. Thank you for chooisng Discount Dumpster!

Rated 5 out of 5 stars

Everything was great

Everything was great. No hidden fees...flexibilty on drop off and pick up.

15 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Brent, we are so happy to hear you had a positive rental experience. Thank you for choosing Discount Dumpster!

Rated 5 out of 5 stars

Flawless and simple transaction

Flawless and simple transaction, container as promised!

5 May 2023
Discount Dumpster Co. logo

Reply from Discount Dumpster Co.

Hello Osvaldo, we are so happy to hear you had a positive dumpster rental experience. We pride ourselves on making the rental process as quick and easy as possible for our customers. Thank you for choosing Discount Dumpster!

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