This company has pretty sneaky back door charges . They charged me for a dry run before getting thd call to pic up the dumpster. There drivers never call you before arriving and my driver tried to del... See more
Company replied
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Fair price, and Ron in the office bent over backwards to get it out to me next day. The only reason not 5 stars, is nobody called me to let me know they were dropping it off, or picking it up, as I wa... See more
Company replied
The company was quick to deliver and professionally handled the delivery, set up, and recovery. I would use them again.
Company replied
They were able to have the dumpster there the next morning. Delivery placed it well for easy use and it was picked up when agreed.
Company replied
Company details
Information provided by various external sources
Discount Dumpster is an incredible; fast-growing, internet startup with more than 20 employees that is focused on making dumpster rental easy and accessible to consumers. We're growing quickly with an exciting work environment, focused on new and innovative strategies to streamline operations and create excellent customer service experiences for the construction services industry.
Contact info
400 E Van Buren St, Ste. 800, 85004, Phoenix, AZ, United States
- 480-447-3311
3.4
Average
10 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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sneaky back charges and 0 calls from The drivers
This company has pretty sneaky back door charges . They charged me for a dry run before getting thd call to pic up the dumpster. There drivers never call you before arriving and my driver tried to deliver at the wrong address. They charged me $200 dollars with out any warning 2 months after my dumpster was removed. Don't use this company .they lie and are not trustworthy
5 December 2023
Unprompted review
Reply from Discount Dumpster Co. - Phoenix AZ
Hi Don,
We apologize for any confusion that may have occurred during your rental. When our driver showed up to retrieve the dumpster on the agreed date, you refused pickup, which does add a fee for our driver's time. Our drivers have tight schedules to adhere to and can't always accommodate on the spot changes to deliveries or pickups.
We do our best to send text alerts or other forms of communication to inform you of deliveries/pickups. If this was not the case for you, we deeply apologize! Thank you for your feedback as this will help ensure issues like these don't happen again!
Great price
Fair price, and Ron in the office bent over backwards to get it out to me next day. The only reason not 5 stars, is nobody called me to let me know they were dropping it off, or picking it up, as I was told they would. My phone number was never changed on the contract, even after I called office to let them know before I signed contract. So I’m sure the driver did try, just an office mistake
5 May 2023
Reply from Discount Dumpster Co. - Phoenix AZ
We are so happy to hear you had a positive dumpster rental experience, thank you for choosing Discount Dumpster!
They were able to have the dumpster…
They were able to have the dumpster there the next morning. Delivery placed it well for easy use and it was picked up when agreed.
4 May 2023
Reply from Discount Dumpster Co. - Phoenix AZ
Hello Robert, we are happy to hear you had a positive rental experience! We pride ourselves on providing reliable deliveries and pick-ups. Thank you for choosing Discount Dumpster.
The company was quick to deliver and…
The company was quick to deliver and professionally handled the delivery, set up, and recovery.
I would use them again.
21 April 2023
Reply from Discount Dumpster Co. - Phoenix AZ
Hello Don, we are so happy to hear you had a positive dumpster rental experience. Thank you for choosing Discount Dumpster!
Had no problems with delivery and…
Had no problems with delivery and pickup. Used twice now good service.
28 August 2021
Reply from Discount Dumpster Co. - Phoenix AZ
Thank you so much for the review.
great service
20 April 2021
Reply from Discount Dumpster Co. - Phoenix AZ
Thank you Irene! We love making our customers happy.
I was very pleased with my experience…
I was very pleased with my experience with Discount Dumpster! The dumpster was delivered on time and they took some time to place exactly where it needed to be. (The location was a bit of a challenge and the driver figured out how to put it in just the right spot.)
After calling for the pick-up, they provided an a date for the pickup and actually showed up a day early which worked in my favor for selling the house.
I would use them again in a heartbeat and would recommend them to anyone else needing a dumpster.
12 February 2021
Reply from Discount Dumpster Co. - Phoenix AZ
Hi Mike! Thank you for the review. We are so thrilled to have you as a customer. We love when we can make our customers happy.
I will be using you again.
The call was great, The price was good and delivery was during the window. I did ask for a call when the driver was on the way and didn't get that but was told they would try.
I will be using you again.
Josh
5 October 2020
Unprompted review
Reply from Discount Dumpster Co. - Phoenix AZ
Thanks for the review Josh! We are so pleased that you had a good experience. We hope to service you again in the future.
Hope they have a cover to haul this…
Hope they have a cover to haul this off; alot of papers
26 August 2020
Unprompted review
Reply from Discount Dumpster Co. - Phoenix AZ
Thank you Wade!
I received great service from Discount…
I received great service from Discount Dumpster. The dumpster was delivered sooner than expected and was picked up as scheduled. The price was extremely reasonable.
26 August 2020
Unprompted review
Reply from Discount Dumpster Co. - Phoenix AZ
Thanks for the review Kristine! We are so pleased that you had a good experience. We hope to service you again in the future.
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