I purchased a dress that was sold out. They had Immediately called me and sent a email of three other options. Same size and color different styles which was very helpful. I was able to choose an... See more
Company replied
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Customer service was helpful, responsive and friendly when I initially reached out about purchasing the dress. Delivery was also very fast. The dress was beautiful in person, just like the online phot... See more
Company replied
The dress is gorgeous and exactly as pictured. Customer service was excellent when the first dress arrived with a broken thread and some missing beads. They shipped out a replacement dress the next da... See more
Company replied
The quality of the dress is good and Jeremy was very helpful. Only thing I could say to make the experience better is that some dresses we were wanting was in stock online but was actually out of stoc... See more
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Company details
About Discountdressshop
Written by the company
• Fanatical customer service!
We're NUTS about our customers and we'll do anything to keep you happy. We're always here at info@discountdressshop.com or at 714-982-7352.
• AMAZING Low Prices!
Gone are the days of paying crazy prices at the local store. DiscountDressShop.com negotiates great deals with our suppliers, and pass these savings on to you!
About DiscountDressShop.com
DiscountDressShop.com was founded in 2009 in La Habra, California on that the idea that good deals and great customer service is what we are about.
Shop prom dresses, formal dresses, mother of the bride/groom gowns at DiscountDressShop.com. Find homecoming, cocktail dresses, bridesmaids gowns, graduation dresses, military ball, quinceanera's, plus-size formal and inexpensive prom dresses that will be delivered right to your door with fast shipping from California!
Contact info
PO Box 54701, 92619, Irvine, United States
- 714-982-7352
- info@discountdressshop.com
- discountdressshop.com
4.1
Great
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Discountdressshop
Bonnie, thank you for taking a moment to share your experience!
“Return/exchange policy is unfair and…
“Return/exchange policy is unfair and too restrictive. Save yourself money and buy somewhere else.
23 March 2018
Reply from Discountdressshop
Daisy, thank you for taking a moment to share your experience!
The dress is amazing
The dress is amazing. It is just as pictured. It is good quality, the seems are finished, the beading is good quality, the stones are nicely placed, and the size appears to be true. The designer did a good job on this dress. The order process was seemless and was delivered timely. I plan to order from Discount dress again and would recommend this company to all.
23 March 2018
Unprompted review
Reply from Discountdressshop
Hi Margaret, thank you so much for your positive and honest review on the dress http://bit.ly/8694sa-white you ordered. I really appreciate you taking the time to write one and look forward to doing business with you again soon!
Reply from Discountdressshop
Peggy, thank you for taking a moment to share your experience! We look forward to helping you again in the future!
Ballgown was everything I expected..
The quality of the gown I ordered was great . The size I ordered wasn't available but customer service was very helpful in getting me to select another size. I had to make minor alterations but the dress was exactly as pictured and looked amazing on me.
16 March 2018
Reply from Discountdressshop
Claudia, thank you for taking a moment to share your experience! We're blessed to hear that we were able to be helpful in helping you find another alternative.
Reply from Discountdressshop
Claudia, thank you for taking a moment to share your experience regarding our customer service, quick delivery and the dress you received!
Very quick delivery.
16 March 2018
Reply from Discountdressshop
Holly, thank you for taking a moment to share your experience!
Return policy is worst ever
Return policy is worst ever. Size of dresses not American (British?) and run small. Quality of dresses poor compared to the high price they charge. No “discounts” like their name states with pricing that I noted on products that I purchased. Would NOT purchase dress from them ever again.
16 March 2018
Reply from Discountdressshop
Mary, thank you for taking a moment to share your experience! I'm sorry your experience was not as it should have been like other customers have experienced.
Great prom dress
The dress and process of finding and ordering the dress was awesome. The only issue I would say is that they use FedEx and the postal service for shipping. FedEx is fine but the postal service is slow. We even paid for expedited shipping and the dress arrived later than expected by 3 days. Again, the dress is awesome and same brand name we looked at in the store. And less money. I would buy through here again.
16 March 2018
Reply from Discountdressshop
Elizabeth, thank you for taking a moment to share your experience. We no longer use FedEx because of your feedback! We hope you visit us again soon!
Fantastic customer service
Jeremy was so helpful and his customer service is fantastic!! He does his best to help where he can with sizing and even contacting the designers direct if he doesn't know the answer. I would totally recommend
16 March 2018
Unprompted review
Reply from Discountdressshop
Roz, thank you for your wonderful review. Knowing you are in the UK, I know it's very difficult to purchase something online and in another country, which is why I wanted to try to get as much of your questions answered as possible!
Friendly professional and prompt service, the dress was stunning!
Jeremy was great, confirmed the dress was in stock, gave me a discount on
freight, and it arrived promptly. The dress is very well made and fits perfectly!! :)
13 December 2015
Unprompted review
Dresses nice but too small
Unfortunately, all three of the dresses that I ordered were too small. I even ordered 2 sizes larger since I know that formal wear runs small. I normally wear a 16-18 in formal dresses, and I ordered the 3X. I have a very broad back, and I could not begin to close them. I was out of town when they arrived, so I didn't even get to try them on until day 7 which is the last day to return them. So I have 3 very nice dresses that I cannot wear! Just read the return policy closely and order large!
5 December 2015
Unprompted review
Customer Service
Jeremy was so responsive to my requests. Thank you Discount Dress shop
4 December 2015
Unprompted review
Reply from Discountdressshop
Dee, it's always a pleasure to do business with you! Hit me up again if you need more shawls for your Christmas events!
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