Nationwide Discontinued Bathrooms Reviews 

73
•
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. R... See more

Rated 2 out of 5 stars

Easy to order. However, no further information from seller about delivery. Phoned to cancel after almost 2 weeks but phone line claimed they were sales only. Sales person claimed the advertised di... See more

Rated 1 out of 5 stars

Disgusting company - take your money for items they cant get hold of and they don't refund you or communicate with you! Ordered on 04th May and have called and emailed numerous times - Each time get s... See more

Company details

  1. Bathroom Supply Store

Written by the company

Coloured and Discontinued Bathroom supplier


Contact info

2.3

Poor

TrustScore 2.5 out of 5

73 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(73)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So happy with my cream suite

So happy with my cream suite! Can’t recommend highly enough. They helped me choose the right colour. Had a new full suite including bath in cream. Didn’t want white and it’s perfect

9 September 2020
Unprompted review
Rated 1 out of 5 stars

Don't buy from Discontinued Bathrooms

Don't buy from Discontinued Bathrooms

I would have given zero stars if possible - avoid at all costs (I just wish I'd read some of these reviews before having my money stolen)

I needed a replacement Ideal Standard toilet seat. I was able to get an equivalent Bemis product from various suppliers (approx £25.00 + p&p) but Discontinued Bathrooms advertised the Ideal Standard seat (£86.00 + £12.00 p&p). I phoned Discontinued Bathrooms and they confirmed their product was Ideal Standard, so I placed the order

When the product arrived it was Bemis. I contacted Discontinued Bathrooms and told them the product sent wasn't the product ordered and advertised and I intended to return it and expect a full refund including p&p for both delivery and return. They said they wouldn't pay the p&p (now £24.00)

Various emails followed and I decided to swallow the p&p costs and just have the cost of the product refunded. I posted the seat back by recorded delivery and received a signed receipt

Discounted Bathrooms then refused to return any money at all. So they now have the toilet seat and my £86.00. Plus I am a further £24.00 out of pocket for the p&p

Take this review as you wish, but I class this as theft and/or fraud

9 August 2020
Unprompted review
Rated 5 out of 5 stars

Quality products

Quality products. Just had a new champagne toilet delivered and it’s wonderful. Colour is perfect and matches my suite

26 June 2020
Unprompted review
Rated 5 out of 5 stars

What great products!

What great products!! Staff very helpful. I have just had three suites fitted from Discontinued Bathrooms. One in black with a bath looks amazing!! Also a pink suite and a traditional on suite. Love them!! Thanks again

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Perfect match on my suite. Bought a cream toilet and it’s a great match to the existing one.

7 June 2020
Unprompted review
Rated 1 out of 5 stars

Steer well clear

I regret not checking the Trustpilot reviews before I dealt with this company, but like so many others I was taken in by its glitzy website and smooth, convincing patter from the sales staff. Now after checking the reviews I know I've been completely hoodwinked. My replacement ivory-coloured bath panel is but a distant dream and I now have to claim on my Barclaycard insurance to recover my £142 plus £25 shipping fee. How this company is still trading after so many similar complaints beggars belief. Surely Barnsley Trading Standards department is aware of the firm's appalling customer-service record and for them and the credit card companies to act against a perceived rogue trader.

23 March 2020
Rated 1 out of 5 stars

Worst Experience

Same experience as previous reviewer, Lynne Flett. Paid £142 for a bath panel. No delivery for weeks. Excuses. Unusable panel sent. Asked if I had sat on it!! Sent photos. No response. No invoice. Refused refund. After waiting for weeks for replacement claimed on credit card company. Company don’t call.
Judging by reviews not unusual.
Don’t give this company any money.

3 September 2019
Unprompted review
Rated 1 out of 5 stars

ordered bath panel did not come phoned…

ordered bath panel did not come phoned several times and kept being told the same thing that they were wating to get one any day this went on for about 2 weeks so latterly I asked for a refund still wating for it e mailed them asking where my refund is and no reply this is now about 20 days ago not happy will be persuing through my credit card company. I paid a considerable amount of money for this!

28 July 2019
Unprompted review
Rated 1 out of 5 stars

Appalling - Avoid

Appalling service. Shocking company. Avoid. I bought a toilet seat for £195 which when it arrived was chipped and damaged and clearly a second - not high quality as promised and expected for £195! I paid £14.13 to post it back which they promised to reimburse. They have not. They eventually after reminders sent a second seat which was also damaged and a second i.e. not perfect and for £195. I paid again £14.13 to return it. They promised to call and send a third perfect one but have not. They promised to reimburse the postage which was 2 x £14.13 and the original £15 making it a huge £43.26 for nothing! They have not refunded the £195 or the postage. I am now involving the credit card company to get my money back. Worst service I have ever had. Avoid this company. I am a reasonable person but they treated me so badly.

25 August 2018
Unprompted review

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