DiscoBrakes Reviews 

Website says they offer shipping to many countries. You select your country, and it says “free shipping!”. You place order, and when you enter your address, your country is listed. A couple of days later, they cancel the order, saying, “Sorry, we don't ship to your country”. Maybe you should check where you can deliver first, before posting that on the website? Just wasting people's time and money.

Superb service after not receiving my brakepads.
Not clear what caused this malldelivery but no hesitation at Discobreaks to sent me the pads again.
My compliments for this service , very happy with it.
Cheers,
Ron.

I share an epic story with DiscoBrakes and I will never be able to give them all the thanks they deserve. I've bought them a CarbonCycles rigid fork for the bike I'm building. The price was what I was expecting, they are in England, I'm in France, the delivery will be quick. It's due for the next week-end, I'm not working, everything is perfect.

I see on the tracking that finally, the parcel will arrive even quicker. I'll not be here, but I imagine the transporter will leave a message and the parcel at the post office. Oooh boy, how wrong was I !

Be careful, because now, all hell breaks loose ! The parcel was to be delivered the 8th of August (sent the 4th). I ask UPS to give it to me the 12th. Today, the 25th, still no parcel, epic story, twists everywhere, I've written another rating for UPS, you'll find it also on Truspilot (see my profile, I'm not authorized to put links).

All these days with waiting, false joys, endless and grotesque phone calls. I was telling all of that to BikeFridge/DiscoBrakes day after day. And I was very happy to discuss with the best support you'll ever know, from Rasheda and Dinesh. Everytime (and I mean it), everytime, I had quick answers, everytime that was accurate (that's stressful to ask something and to have an answer that doesn't give all the wanted informations). I'm an hotliner, so I know what is good for the client, and I can assure you that Rasheda and Dinesh are at the top !

So, even if I didn't get the fork (I got a refund, quickly of course), I could have plenty of support and be relieved at each of my messages.

That's the first time for me there are so many problems with a delivery and that's also the first time I can experience such a nice support from a company (many are good but DiscoBrakes is at another level).

The Evergreen would be stuck again in the Red Sea if it was to carry all of the thanks I want to give them, and they already know that ! :D

To sum up : you can trust DiscoBrakes ! Veeeeeeeeeeeery nice !

Huge thanks ! ;)

W.

Discobrakes are a very good company to deal with and their products are excellent value for money.
You know you are dealing with a good company when things go wrong and their staff sort out and deal with things.

I mistakenly ordered the wrong pads for my mountain bike. I compounded the error by not following their returns policy. Staff communicated with me very promptly and cordially to resolve the problem. I am very happy with the outcome. John Roelich

Excellent products and customer service. I’ve been using disco brake pads on my mountain bikes for over 10 years. Many sets of pads, all worked flawlessly, never had a problem.

Recently upgraded the discs on my road bike. The basic rotors and adaptor hardware from disco really exceeded my expectations. The rotors are perfectly round and true, the adapters are finished nicely with a good threads, quality boats. Excellent overall. Outstanding value.

Great prices and really good, reliable brake pads that last longer than the official ones. I always go for four-packs so I've got spares to hand.

I recently received some copper free pads and they work fantastically. They have great stopping power, you can modulate the pressure easily and they are silent. Previously I've used sintered metal pads that are very noisy and a bit 'grabby'. These are great and I look forward to using your products for many years to come

Great value when compared to competing brands, pretty unbeatable price-value ratio. Also offered free delivery on small parcels which is a plus.

Exotic Carbon Forks. I recently purchased a pair of the carbon forks to fit my 26" MTB frame, which needed the 100 mm corrected versions. The forks are very well made and look really nice, they fitted absolutely fine and are nice to ride. I have never ridden with carbon forks so I cannot compare but they seem to absorb some trail buzz at certain speeds. Ordered to Germany and they arrived very quickly. Thanks for a great service.

I like to use a product for at least 2-3 months before reviewing or issuing feedback so I can where possible be as thorougher as possible.
I purchased this product in January 2020 however due to an extensive rebuild of my converted ebike and the fact that the hydraulic pads I was using where not as worn as I initially expected when the rear wheel was dismantled.

I replaced my old hydraulic brake pads with these pads from DiscoBrakes/BikeFridge at the start of February 2020. They were used on a 350w rear hub 36v motor wheel for about a month, they fitted perfectly with high performance stopping power, I had to change the rear motor for a front hub motor so the rear wheel was returned to a normal wheel and the hydraulic brake pads have been working perfectly since the change - These pads are a great alternative to the OEM and fit as expected, I would recommend this product and make future purchases. Thanks DiscoBrake/BikeFridge.

Very nice quality pads. best of the market. fast shipment

Been using them for a while now, and they just work!

I spent months searching for compressed-fiber brake pads for my Avid disc brakes; my rear brake doesn't get much of a workout, so the original sintered-metal pads tended to glaze-over and start squealing. All the compressed-fiber pads I tried had bits of brass wire mixed in, to keep the disc scraped clean, which is fine except the brass is too hard and causes the pads to feel rough after they've broken-in a little bit. But then I found DiscoBrakes.com; they sell a Kevlar-based compressed-fiber pad that has bits of *copper* wire mixed in, instead of brass wire, and the softer copper doesn't produce the same rough feeling. DiscoBrakes' Kevlar pads are the best compressed-fiber pads I've ever tried, and I would recommend them to anyone. I like them so much I bought several spare pairs, just in case.

The item was just what I needed. The seller helped me with technical questions and delivered very quickly.

Excellent

Many thanks to all : )

Great service. The staff is friendly, helpful, and really knowledgeable. They helped with my disc brake trouble, and took the time to explain and resolve the problem, then insisted on not charging me!

I've just returned from a biking week in the French Alps. As part of my preparation I up graded my rotor from 160mm to 180mm, I also purchased 4 sets of "Pro grade black ceramic compound Shimano Deore BR-M525" pads from Disco brakes. After a days use downhill I noticed juddering and a metallic noise when using my rear brake. I removed the rear pads and noticed what looked like a piece of metal in the pad compound. I changed the pads and also noticed a small grove forming on the rear rotor. long storey short. I changed the rear pads 4 times, the last being because I had catastrophic rear brake failure.This wore though my rear rotor causing it to break in two leaving the rotor arms attached to the wheel and the braking part of the rotor to be detached leaving me NO rear brake. luckily I managed to escaped injury and minimal damage to my bike. On investigation I found that ALL 4 set of pads had metal studs stamped though the rear of the metal pad base into the braking compound. This meant that when I was less than half way though the pad it was down to metal on metal. I have been in touch with Disco Brakes and sent numerous photos and 2 sets of the pads for "Investigation" . They have since "Barred" me from their site and stopped me logging on, removed my comments asking if anyone else has had problems like this. This was done without any warning.
There has been NO mention of replacing the pads or reimbursing me. Wiggle or Chain reaction would not and have not acted in this aggressive. It's not always best to get it "cheap"