Disability Shop Reviews 1,774

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The suction backed rubber bath mat was of very good quality - something that I knew I would be buying from a reputable supplier. I feel much safe in my daughter's shower now when I visit her, but it... See more

Rated 5 out of 5 stars

I hesitated for some time about buying a walker for myself. Lots of research into the best types to suit navigating the ups and downs around my yard. I found a walker with ten inch front wheels on... See more

Rated 4 out of 5 stars

Purchased 4 Wheel Walker for personal use. Prompt delivery, product was as described. Price reasonably competitive. Add stated "delivered assembled" but it came in a compact box (no surprise) and ther... See more

Rated 5 out of 5 stars

From the easy ordering , prompt delivery of our Sock & Stocking aids, the Disability Shop is excellent to deal with. The Sock and Stocking aid that we order is a brilliant device and a game changer f... See more

Company details

  1. Disability Equipment Supplier

Written by the company

Disability Shop provides you with easy access to disability aids & equipment. Available 24/7 online & on time. Our range includes wheelchairs mobility walkers electric hospital beds lift chairs mattresses and bathroom toilet items. NDIS registered. Gua...


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 1 out of 5 stars

Would not deliver

I ordered on behalf of a client who does not use email and lives in an apartment in the City. Disability Shop refused to deliver his address. They said the courier would not pay for a few minutes parking and would not make the time to ring the bell and ride the lift to the fourth floor to deliver the goods to the client's apartment. The client was satisfied with the equipment he ordered but does not wish to use Disablity shop again.

15 February 2024
Disability Shop logo

Reply from Disability Shop

Hello Jeannie thanks for letting us know that Roger was happy with his order. With regards the difficult address and the unrealistic expectation of what a courier should go through ... mmm ... I'm pleased we took the time to arrange the alternative delivery address before dispatch.Kind regards Allan

Rated 5 out of 5 stars

near death at a funeral

I wanted a seatbelt for my wheel-chair. I had had an amazing experience the week before. A good friend had died and my son kindly said he would take me to the funeral using my wheel-chair. After the funeral we felt in need of change of scene and visited a cafe. As we left, one wheel of the chair caught in a pot-hole and I was propelled into the air. My son thought he had killed me as I was completely airborne before landing some distance away. I must admit I couldn't help seeing the funny side of it. I escaped with a couple of bruises, but we decided a seat belt would be wise. My grand-daughter was getting married and once again the wheel-chair would be needed. I contacted your firm and the seat belt arrived in good time and at an excellent price. I hope not to repeat my flying experience again. My son is greatly relieved too.

12 February 2024
Rated 5 out of 5 stars

Chair is quite comfortable

Chair is quite comfortable, as I have very long legs foot plates are in better position as previous chair, also arm rests much easier and shoulders not hunched. In fact I am delightedwith my new chair.

31 January 2024
Rated 5 out of 5 stars

Shopping directly through the…disability Shop

Shopping directly through the Disability Shop online l found it easy to find and purchase exactly what I was looking for and at a great price they also provide delivery straight from the factory and they keep you updated on your tracking updates throughout from start to finish. They have everything you need l highly recommend them their fantastic.

29 January 2024

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