Directvdeals Reviews 

779
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I terminated service mid Aug '22. After 5 mos I still don't have my $100 refund! I get a diff story every time I call. It's infuriating. I'm close to giving up.

Rated 1 out of 5 stars

I don't think it's right that you canceled my account because you want me to pay my dad's bill. I didn't live here where he got that service and yet still they won't give me service because I'm now... See more

Rated 1 out of 5 stars

No one called or showed for our installation we took off work half a day for nothing! I called to find out where the tech is an they were suppose to call me back iin 30 minutes now its 7 hours past my... See more

Rated 2 out of 5 stars

Took 5 times to get direct tv set in them they told me I couldn't use my card cause it wasn't a commercial bank good thing I checked cause it took 100 bucks off my card..hot me feeling skeptical now t... See more

1.6

Bad

TrustScore 1.5 out of 5

779 reviews

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1.6

All reviews

(779)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Experience!

Awesome Deals! Great communication. Great fast service. Friendly technicians. knowledgeable and experienced. Thank you for making this a great experience with more years to come!

18 January 2017
Unprompted review
Rated 5 out of 5 stars

The Amazing Tajan

I would just like to commend Direct T V for hiring a person like Tajan. Your representative was above and beyond my expectations.She was patient and kind. She answered all of my questions. She asked me questions to be sure the deal she was giving me best fit our needs. She repeated information several times. She had a clear concise voice, so I could understand everything she was saying.
My experience was a very positive one and I will recommend Direct T V to my friends and family.
Sincerely,
Mary Rodriguez

17 January 2017
Unprompted review
Rated 5 out of 5 stars

It was,great

Kenneth was great knowledgeable polite helpful professional personal looking out for my needs and won't the dude is great thank you Kenneth my you go a long way sir

17 January 2017
Unprompted review
Rated 5 out of 5 stars

Matt

The guy Was very helpful in explaining all the choices. And understanding to all my questions. Made it very easy for me to choose what I needed and was very polite. Thanks

16 January 2017
Unprompted review
Rated 5 out of 5 stars

Great Experience

Very informative, polite and helpful in obtaining the service best suited to my needs and accomplishing the goal my goal of ultimate savings from my current provider.

11 January 2017
Unprompted review
Rated 5 out of 5 stars

New Customer

Everyone was absolutely wonderful. The salesman was helpful and did a great job. The installers had to come out twice - not their fault. The training for your salespeople is greatly lacking in knowledge of installation. He NEVER mentioned THE $99.00 BOX we had to buy to make it all work. He did not know you can't put "ultra K' equip on a non ultra K tv. So he made promises that were NOT kept!!!! We are "out" the $99.00. Hopefully the $200.00 gift card was not a mistake. All of this would be enough to walk away and quit DirectTV except we LOVE your TV service-you have all others beat by a mile!!

10 January 2017
Unprompted review
Rated 5 out of 5 stars

Best customer service experience in 20 years

I spoke with the nicest most helpful representative - she did not make me feel stupid when I asked a million questions. She did not rush me and was very thorough . It was not my intention to sign up for service yesterday but because of her I did!

10 January 2017
Unprompted review
Rated 5 out of 5 stars

5 star

She was very helpful and informational really polite and nice took time to answer my questions and help me in anyway

7 January 2017
Unprompted review

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