Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... See more
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Excellent customer service from Direct Trade Supplies. I accidentally ordered the same item twice and only realised after the standard returns window had passed. I contacted Richard to expla... See more
Was a bit worried by some of the reviews about customer service but have no fear, they surpassed my expectations. Floor lamp and ceiling light fitting and bulbs purchased. Fantastic prices and deliv... See more
Great experience dealing with Direct Trade Supplies. We were able to buy the 5 different lights we needed from the same supplier. With a great website that is intuitive and easy to use. The prices are... See more
Company details
- Lighting Store
- Electronic Spare Parts and Components Store
- Boiler and Heating Service
- Security Equipment Store
Information provided by various external sources
If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.
Contact info
Plymouth, United Kingdom
- 01752 261211
- sales@directtradesupplies.co.uk
- directtradesupplies.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great Price and Delivery of Downlight Fire Hoods
Downlight fire hoods delivered as described - in fact the best price I could find online and delivered in super quick time. My electrician was well pleased :-)
Fantastic Service
Ordered some ceiling panels for work and unfortunately they were the wrong ones (not supplier fault) but were replacement for a discontinued line. Direct Trade have arranged a refund/collection with no quibble - what great communication and service from them - will definitely use again.
Good service
I started with a vague enquiry which the team at DTS turned into a quote and then an order. They had good communication and the items arrived safely and swiftly
Realy Board for Eddi Solar Diverter
I bought a relay board for our Eddi solar diverter. The purchase process was simple, the price good and delivery fast. What more could you want.
Shocking !!
Shocking !!! Paid extra for next day delivery to get it next week sometime, won't be back again 😒
Reliable and rapid delivery
I've ordered from this company twice now. The value of the products was good and the items arrived quickly.
Quality company to deal with
Ordered an EV car charger after much deliberation and it was delivered next day. Then we discovered we had ordered the wrong one by mistake. Rang DTS who were very helpful. Ordered the correct charger, which was delivered the next day, and sent the wrong one back to DTS for a refund. No fuss or bother. Quality company to deal with and very happy with their excellent service
Great value and very quick delivery.
Very prompt delivery
Replacement sourced
I had bought a couple of lights a few years ago and had unfortunately broken one of the baubles. The young man at Direct Lighting was able to source a replacement quickly and now my light is like new again.
Great service, easy to do business with.
Great service, communication and fast delivery. Many thanks to Rich, very helpful.
Great online portal
Great online portal. Easy to use. Good price. Fast Delivery. Items was packaged well including manufacturer packaging. No damage in perfect order.
Terrible service
Received damaged goods and returning them was such a struggle. They're slow and unhelpful, and that’s if they reply at all. Ended up paying for my returns due to their nonexistent aftercare. Honestly, just go somewhere else.
excellent service next day delivery…
excellent service next day delivery very good packing.
very pleased with the product. 02-03-2024
CCTV Components
Goods delivered promptly and as per order. Can't fault them.
Brilliant service
Brilliant service, very pleased. Ash was very accommodating when discussing an error we made and was able to rectify it very quickly.
Good option for an EV charger supplier
We purchased an EV charger from this company a couple of weeks ago. So far, so good. The delivery was prompt (I think it took 2-3 days if I remember correctly) and the charger has been working so far. The price was fair as well compared to similar options on the market. Overall, I'd recommend this company as a supplier of EV chargers.
I have bought Zappi Pedestal and the…
I have bought Zappi Pedestal and the price, service and delivery were excellent
Advertised a good price for the zappi…
Advertised a good price for the zappi charger and delivered in good time. Not used before but would use again.
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