At the beginning of May I purchased an Invertor Suitcase Generator. On first starting it all seemed good but on starting it for only the second time it was vibrating badly s9 stopped it immediately. O... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought petrol pressure washer and the pull cord wont retract and stayed out which meant that i couldn't get the engine running. Contacted dsd tools who acknowledged my email and said to check the spri... See more
Purchased two hivis bodywarmer jackets, they are perfect for my husband working on a building site. They keep him warm and also have enough room for him to either a jumper underneath or a waterproof... See more
Item received within a few days however 1 package was empty. I sent photos and raised an investigation. Still waiting for a response either to supply replacement or acknowledge my email. Very poor se... See more
Company details
Written by the company
Supplying the nation with quality hand tools & DIY products at affordable prices, with FREE FAST Delivery on all orders + Order by 1pm for Same Day Dispatch!
Contact info
194-202 Old Kent Road, SE1 5TY, London, United Kingdom
- 08005668993
- sales@dstools.co.uk
- directstoreuk.com
1.5
Bad
182 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Item arrived broken
Item arrived broken. Have tried emailing but no response. Rubbish company. Would never use again.
16 August 2019
Unprompted review
Excellent service sent quickly and of…
Excellent service sent quickly and of very good value. Item was packed securely. Recommend
15 August 2019
Unprompted review
It’s 2 spanner’s
It’s 2 spanner’s
Hard to really get it wrong
Delivery time was ok
10 August 2019
Unprompted review
Ceramic tile bit
Needed a 9mm ceramic tile bit to fit a shower seat
Excellent price fast delivery and did job perfectly
Thank you
6 August 2019
Unprompted review
Delivery took longer than expected but…
Delivery took longer than expected but great quality product!
26 July 2019
Unprompted review
great price good product
great price good product, there was a problem with there web site and we called and left a message but no one returned the call
the itims took ages to get here as well and it was royal mail
24 July 2019
Unprompted review
High quality T handled hex drivers
High quality T handled hex drivers delivered on time and very well packed and protected
23 July 2019
Unprompted review
very happy with price product and…
very happy with price product and delivery
21 July 2019
Unprompted review
Item received within a few days however…
Item received within a few days however 1 package was empty. I sent photos and raised an investigation. Still waiting for a response either to supply replacement or acknowledge my email.
Very poor seller won't buy again
16 July 2019
Unprompted review
Product is good and delivery quick.
4 July 2019
Unprompted review
Excellent and fast service.
2 July 2019
Unprompted review
Excellent company
Excellent company. Fast delivery excellent prices and top quality service. 5*
20 June 2019
Unprompted review
Good service thankyou
11 June 2019
Unprompted review
Good service
4 June 2019
Unprompted review
It was excellent service.
4 June 2019
Unprompted review
I bought an excellent quality used…
I bought an excellent quality used scooter. Very happy with the purchase, staff friendly and helpful. Excellent professionals.
Warranty given. Scooter rides excellent without any problems.
Thank you very much.
22 March 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.