Direct Relocation Services Reviews 57

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and careful handling of belongings, often highlighting their polite and respectful demeanor. Many people appreciate the excellent service, noting the team's ability to organize items, provide solutions, and ensure a smooth, stress-free moving process. Reviewers frequently recommend the service, citing timely arrivals and meticulous care in packing and transporting items, with many expressing satisfaction with their overall experience. However, some customers experienced significant issues with communication, product damage, and delivery services, including lost or broken items and unexpected charges. There were instances of items being delayed or withheld due to payment method disputes and discrepancies in information provided by the company regarding truck location and delivery schedules.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

Clients share positive opinions on service, with many highly recommending it due to the systematic and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting positive... See more

Product

People report ambiguous experiences with product, with some customers experiencing significant issues like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cousin recommended this company when I had to move my retail inventory to a new storefront. The movers brought a truck, and they were very careful with the clothing racks and glass displays. The c... See more

Company replied

Rated 5 out of 5 stars

Richard L is amazing! I started my process through someone else who is no longer with the company. A year later, he picked up where she left off and made everything simple and stress-free. I reschedul... See more

Company replied

Rated 5 out of 5 stars

Beyond thankful for Jacob’s guidance thru making arrangements. For Jaxon who kept in contact while traveling for pick up. Excellent care by whole team Luis and Mario in making sure all items were care... See more

Rated 5 out of 5 stars

Richard was great. He made my moving experience as easy as possible. They came through and helped so much. I appreciate the breakdown of payments. I would highly recommend this company for a long dist... See more

Company replied


Company details

  1. Moving and Storage Service

Written by the company

Direct Relocation Services is Fort Lauderdale's premier long distance moving company, built on a foundation of honesty, transparency, and unmatched professionalism. As a fully licensed and insured direct carrier — not a broker — Direct Relocation Services manages every aspect of your move from the first quote to final delivery, ensuring a seamless, stress-free experience from start to finish. What sets Direct Relocation Services apart is simple: integrity and expertise. Customers receive clear, accurate estimates with no hidden fees, no last-minute price changes, and no surprises — just honest pricing they can count on. Behind every successful move is a team of highly experienced moving professionals, widely regarded as some of the best in the industry. From fragile valuables to full household relocations, every item is handled with care, precision, and respect. Serving Florida, Georgia, South Carolina, North Carolina, and California, Direct Relocation Services brings white-glove moving services to customers across the country — backed by 24/7 support and a commitment to excellence that has earned the trust of hundreds of satisfied clients. When it matters most, Direct Relocation Services delivers. Contact us today for your FREE, no-hassle quote.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I moved all my gym equipment and a few…

I moved all my gym equipment and a few racks of weights last weekend. The barbell and the plates are a lot to handle, so having extra hands made a big difference. They set the metal racks in a spot where they wouldn't slide against the other bins. The crew listened when I told them which boxes had the smaller clips and parts. Each piece was placed where I wanted it in the new workout area without any issues or marks on the floor.

23 February 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for sharing your experience — moving gym equipment and heavy weights is no small task, and we're so glad our crew made it look easy!

At Direct Relocation Services, we understand that specialty moves require extra attention, careful planning, and a team that actually listens. Barbells, weight plates, metal racks — every piece of equipment presents its own challenge, and our experienced movers take the time to handle each item thoughtfully and place everything exactly where you want it. No floor marks, no damage, no guesswork.

This is exactly what sets our crews apart — they don't just move boxes, they pay attention to the details that matter most to each individual customer. Whether it's a full household long distance move or a specialty relocation across Florida, Georgia, South Carolina, North Carolina, or California, Direct Relocation Services brings the same level of care and professionalism to every job.

Thank you for trusting us with your equipment — enjoy the new workout space!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Vincent and Quentin were terrific

Vincent and Quentin were terrific. Great service highly recommend

28 February 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for the great review — we'll make sure Vincent and Quentin hear this! They truly exemplify what Direct Relocation Services is all about: experienced, dedicated moving professionals who take pride in delivering outstanding service on every job.

We appreciate you taking the time to share your experience and for the high recommendation. It means a lot to our entire team.

Should you ever need long distance moving services again in Florida, Georgia, South Carolina, North Carolina, or California, Direct Relocation Services will be ready to make your next move just as seamless.

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

A few large items had to be brought…

A few large items had to be brought down from the second floor, but they didn't overcomplicate anything. They moved through the job without needing reminders or direction. The way they handled heavier things showed they knew what they were doing. All the boxes were taken in one go without anything left behind. The whole process felt steady, no rushing or dragging. The move was to a small rental house across town.

24 February 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for this wonderful review — what a great way to describe a well-executed move! "Steady, no rushing or dragging" is exactly the experience we work hard to deliver every single time.

At Direct Relocation Services, our crews are trained to assess every job and work through it efficiently and independently — no hand-holding required. Navigating second-floor items, managing heavy furniture safely, and completing the job in one clean sweep without leaving anything behind is the standard we hold ourselves to on every move, whether it's a large household relocation or a local move to a small rental across town.

The fact that everything felt smooth and controlled from start to finish is a direct reflection of the experience and professionalism our moving crews bring to every job. That's what separates Direct Relocation Services from the rest.

Thank you for choosing us and for taking the time to share your experience. If you ever need moving services again in Florida, Georgia, South Carolina, North Carolina, or California, we'd love to help!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

My art studio was moved with extreme…

My art studio was moved with extreme caution this morning. The staff demonstrated knowledge in their industry. Overall, it was a great experience, and all the stuff arrived safely at the new location.

12 February 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for trusting Direct Relocation Services with your art studio — we know how much care that requires and we're thrilled everything arrived safely!

Moving an art studio is one of the most detail-oriented jobs we take on. Canvases, equipment, delicate supplies, and irreplaceable pieces all demand a level of caution and expertise that goes well beyond a standard move. Our crews are trained to treat every item — no matter how fragile or uniquely shaped — with the utmost care and precision. Hearing that our team demonstrated real industry knowledge throughout your move means everything to us.

At Direct Relocation Services, specialty moves like art studios, home offices, and custom spaces are handled with the same white-glove standard we bring to every relocation — because we understand that some belongings simply can't be replaced.

Thank you for the wonderful feedback! If you ever need moving services again in Florida, Georgia, South Carolina, North Carolina, or California, Direct Relocation Services will be ready to handle every detail with the same extreme caution your studio deserves.

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Didn't know what to expect since this…

Didn't know what to expect since this wasn't a big move. Just a few items to drop at two locations. It felt like they took the job seriously, even though it was small. Honest, reliable, reputable company!

2 February 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for this review — and for giving us the opportunity to prove that no move is too small for Direct Relocation Services!

This is something we feel strongly about: every customer deserves the same level of professionalism, reliability, and care regardless of the size of their move. Whether it's a full long distance household relocation or a few items dropped at two locations across town, our team shows up with the same commitment and takes every job seriously. That's just who we are.

Honest, reliable, and reputable — those three words mean more to us than any five-star rating. They reflect exactly the standard Direct Relocation Services was built on and the reputation we work hard to uphold on every single move.

Thank you for trusting us and for taking the time to share your experience. If you ever need moving services again — big or small — in Florida, Georgia, South Carolina, North Carolina, or California, we'll be ready to deliver the same great service.

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

I booked Johnson and the team to help…

I booked Johnson and the team to help with a quick apartment move. The movers handled everything fast and didn't waste time. It felt like they knew exactly what they were doing from the start.

9 February 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for the great review — we'll make sure Johnson and the team see this! A fast, efficient apartment move with zero wasted time is exactly what we aim for every single job.

At Direct Relocation Services, our crews come prepared. They assess the space, map out the most efficient approach, and get to work — no hesitation, no confusion. That confidence comes from experience, and it's what makes the difference between a stressful moving day and a smooth one.

Apartment moves come with their own unique challenges — tight hallways, elevators, parking logistics — and we're proud that Johnson and the team navigated all of it seamlessly for you.

Thank you for choosing Direct Relocation Services! Whether your next move is a quick apartment relocation or a full long distance move across Florida, Georgia, South Carolina, North Carolina, or California, we'll bring that same efficiency and expertise every time.

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Early arrival from Jack and the team

Early arrival from Jack and the team helped keep the move on track as I cleared out my old farmhouse. They shifted the chest freezer across the gravel using a heavy-duty dolly before loading it for transport from FL to GA. Thick tension straps locked the freezer against the van wall so it wouldn’t shift during the drive.

16 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for the detailed review — and what a move! Clearing out a farmhouse and transporting a chest freezer from Florida to Georgia is exactly the kind of job that separates experienced movers from the rest, and we're so glad Jack and the team delivered.

Early arrival, the right equipment, and the expertise to use it properly — that's the Direct Relocation Services standard on every long distance move. Moving heavy appliances like chest freezers across uneven terrain requires both the right tools and the know-how to secure them properly for transport. Heavy-duty dollies, professional tension straps, and careful load management aren't shortcuts we take — they're the baseline we hold every crew to, because your belongings need to arrive at their destination exactly as they left.

Florida to Georgia long distance moves are one of our most traveled routes, and reviews like yours are a reminder of why we take every detail of the job seriously — from the gravel driveway to the final delivery.

Thank you for trusting Direct Relocation Services with your farmhouse move, Jack and the team will be glad to hear this. If you ever need moving services again across Florida, Georgia, South Carolina, North Carolina, or California, we'll be ready.

Rated 5 out of 5 stars

My cousin recommended this company when

My cousin recommended this company when I had to move my retail inventory to a new storefront. The movers brought a truck, and they were very careful with the clothing racks and glass displays. The crew organized the boxes so I could find everything easily the next morning. The crew was respectful, and they did not take many breaks until the truck was empty. It was a good experience for my business. I would use their services again for another relocation

14 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for this wonderful review — and a big thank you to your cousin for the recommendation! Word of mouth from happy customers means everything to us at Direct Relocation Services.

Moving an active retail business is a completely different challenge from a household move — clothing racks, glass displays, and organized inventory all require a crew that understands the stakes. A disorganized delivery can cost a business hours of lost productivity the next morning, and we're so glad our team made sure everything was labeled, organized, and ready for you to hit the ground running.

Respectful, focused, and dedicated to getting the job done — that's exactly the standard our crews bring to every commercial relocation. We know that for a business, time is money, and our team treats every commercial move with that urgency and care.

At Direct Relocation Services, we proudly handle both residential and commercial relocations — from retail storefronts and office moves to full household long distance relocations across Florida, Georgia, South Carolina, North Carolina, and California.

Thank you for your trust and for choosing us for your business relocation. We look forward to being your go-to moving company for every move ahead!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

After Direct Relocation services

After Direct Relocation services finished moving my computer repair business, I was very satisfied. They wrapped the monitors and the workstations in thick blankets. Not a single item was damaged, and they arrived exactly on time.

3 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for sharing your experience — moving a computer repair business is exactly the kind of high-stakes relocation where there is absolutely zero room for error, and we're so proud our team delivered!

Monitors, workstations, and sensitive electronics require a completely different level of care than standard household items. Our crews understand that for a tech business, damaged equipment doesn't just mean a broken item — it means lost revenue, lost data, and lost time. That's why we take extra precautions with professional-grade padding and blankets, careful handling, and secure loading on every commercial technology move.

On-time arrival and zero damaged items — that's the Direct Relocation Services promise on every job, whether it's a residential long distance move or a full commercial business relocation.

At Direct Relocation Services, we specialize in moving all types of businesses — computer repair shops, retail storefronts, home offices, and more — with the same white-glove care we bring to every relocation across Florida, Georgia, South Carolina, North Carolina, and California.

Thank you for trusting us with your business. We hope to be your first call for any future moves!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Moving my small business inventory was

Moving my small business inventory was handled very well by this company. The process was handled in a very orderly way.

10 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for the kind words — we're so glad your small business inventory move went smoothly from start to finish!

Moving business inventory requires careful organization and a methodical approach — every item needs to be accounted for, handled properly, and delivered in order so your business can get back up and running without missing a beat. An orderly process isn't just good service, it's essential when a business's livelihood is on the line.

At Direct Relocation Services, commercial moves are treated with the same precision and professionalism we bring to every relocation. Whether it's a small business inventory move, a retail storefront, an office relocation, or a full household long distance move across Florida, Georgia, South Carolina, North Carolina, or California — organized, efficient, and damage-free is always the goal.

Thank you for trusting Direct Relocation Services with your business. We'd love to be your go-to moving company for every relocation ahead!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

These movers were very focused on the

These movers were very focused on the task from the moment they arrived. The overall experience felt genuine and reliable. I will keep their number for future moves.

16 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for this review — "genuine and reliable" is exactly how we want every Direct Relocation Services customer to feel from the moment our crew arrives to the final delivery!

Focus and reliability aren't things we turn on for the first impression — they're the standard we hold our entire team to from start to finish on every single move. When you're trusting someone with everything you own, you deserve a crew that treats the job with the seriousness it deserves. No distractions, no shortcuts, just professional movers who are fully committed to getting your belongings where they need to be safely and efficiently.

We're honored to have earned a spot in your phone for future moves — that's one of the greatest compliments a moving company can receive. Whenever you're ready for your next relocation, Direct Relocation Services will be here, whether it's a local move or a long distance relocation across Florida, Georgia, South Carolina, North Carolina, or California.

Thank you for choosing us and for taking the time to share your experience!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

No problems happened during my move…

No problems happened during my move from TX to NV. These movers from Direct Relocation services were very good at their work, and they never gave up on heavy items. Their skill and hard work really made us happy.

20 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for this wonderful review — a problem-free move from Texas to Nevada is exactly the outcome we work hard to deliver on every long distance relocation!

Texas to Nevada is a serious haul, and heavy items on a move that size require not just physical strength but real skill, experience, and determination. Our crews are trained to tackle the most challenging moves without cutting corners — no matter how heavy, awkward, or difficult an item may be, they see it through from pickup to final placement. That commitment to getting the job done right is something we're incredibly proud of.

Skill and hard work are two qualities we look for in every Direct Relocation Services mover we put on the road. Hearing that those qualities made a real difference on your Texas to Nevada move means everything to us.

At Direct Relocation Services, long distance moves across the country — including Texas, Nevada, Florida, Georgia, South Carolina, North Carolina, and California — are handled with the same dedication and professionalism every single time.

Thank you for trusting our team with your move. We hope to be your first call for any future relocations!

Rated 5 out of 5 stars

I moved a heavy treadmill from my…

I moved a heavy treadmill from my basement to new home. The guys used a special dolly and blankets. They were no scratches on the walls or the machine. Simple and well done.

19 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for the great review — moving a heavy treadmill out of a basement is one of those jobs that looks simple but requires the right equipment, technique, and experience to pull off without a scratch!

Basement moves present unique challenges — tight stairways, sharp corners, and heavy awkward equipment that can easily damage walls, floors, or the machine itself if handled carelessly. Our crews come prepared with professional-grade dollies, thick protective blankets, and the know-how to navigate every obstacle without leaving a mark. No scratches on the walls, no scratches on the machine — that's exactly the standard we hold ourselves to.

At Direct Relocation Services, specialty item moves like treadmills, gym equipment, and heavy appliances are handled with the same precision and care we bring to every relocation — whether it's a single item move or a full long distance household relocation across Florida, Georgia, South Carolina, North Carolina, or California.

Simple and well done is the highest compliment in our business — thank you for trusting Direct Relocation Services to get it right!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Great Customers Services!

I was comparing a few companies and went with Direct Relocation service because of their reviews. Now I see why. From the first call to the last box being unloaded, it was perfect.

12 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much — and we love hearing that our reviews are what brought you to us, because that means our past customers are doing the talking for us!

That's exactly how it should work. When someone is comparing moving companies, we want our reputation to speak for itself — and then our team to back it up from the very first phone call to the very last box being unloaded. Hearing that the entire experience was perfect from start to finish is the highest validation we can receive.

At Direct Relocation Services, every touchpoint matters — the first call, the quote, moving day, and final delivery. We don't consider the job done until our customer is fully settled and satisfied. That's the standard we hold ourselves to on every relocation, whether it's a local move or a long distance move across Florida, Georgia, South Carolina, North Carolina, or California.

Thank you for trusting our reviews, and then trusting us. We hope to be your moving company for life!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Awesome Team

Simon and his team did a phenomenal job. From confirmation of arrival time through packaging/packing on the truck. The process was smooth! The entire team were very polite and courteous. If I could request them for any future move, I sure will!!

9 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you for the awesome review — we'll make sure Simon and his entire team see this! A phenomenal job from confirmation of arrival all the way through to the last item secured on the truck is exactly the seamless experience we strive to deliver every single time.

Simon is exactly the kind of team leader that makes Direct Relocation Services who we are — someone who keeps the process organized, communicates clearly, and sets the tone for the entire crew from start to finish. Polite, courteous, and professional isn't just how we train our movers — it's the standard we hire for, because we know that how our team treats people matters just as much as how they handle belongings.

We absolutely love hearing that you'd request Simon and his team again for a future move — that kind of loyalty and trust means the world to us. We'll do everything we can to make that happen!

At Direct Relocation Services, every move — local or long distance across Florida, Georgia, South Carolina, North Carolina, or California — deserves a crew as dedicated and professional as Simon's. Thank you for choosing us!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 5 out of 5 stars

Our move out of the state from FL to GA

Our move out of the state from FL to GA was finished in under a few hours, which was a big relief. The crew was very kind. I will tell my coworkers about them.

14 January 2026
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for this wonderful review — and congratulations on your move from Florida to Georgia! Hearing that your out of state relocation was completed quickly and stress-free is exactly the outcome we work hard to deliver every time.

Florida to Georgia is one of our most traveled long distance routes, and our crews know how to move efficiently without ever sacrificing care or professionalism. Completing an interstate move in just a few hours while keeping the experience kind and pleasant is a true reflection of the skill and dedication our team brings to every job.

At Direct Relocation Services, we believe fast and careful aren't opposites — the right crew with the right experience delivers both, every single time. Whether it's a Florida to Georgia move, or a long distance relocation to South Carolina, North Carolina, California, or anywhere across the country, our standard never changes.

Thank you for recommending us to your coworkers — word of mouth from happy customers is the greatest compliment we can receive. We'd be honored to help your colleagues with their next move!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

Rated 1 out of 5 stars

DO NOT TRUST THEM!!!

This company caused months of stress, confusion, and financial loss. Our move was scheduled for August 1, yet our furniture did not arrive until the end of September. Nearly two months passed with zero communication, and at times we genuinely did not know where our entire household was.

Over the course of three months, we logged 45 phone calls (only 4 were ever answered). We also sent 27 emails, of which only 3 received responses when they had the word ’legal’ in the email. The level of noncommunication was beyond negligent.

When we attempted to locate our things, we were repeatedly told the truck had “broken down.” At one point, we were told the truck was in a repair facility for two weeks, yet two different employees told us it was located in two completely different cities. Meanwhile, four people in the office admitted they could not tell us where the truck was at all meaning no one could tell us where everything we owned was.

We called the facility that our AirTag said it was located at and he was the only guy who was able to tell us what was wrong with the truck and the exact location of the truck, and this guy didn’t even work for the moving company. We didn’t research to find out who we could call based on what our AirTag was telling us

The only reason we had any idea where our things were was because we had placed AirTags inside multiple pieces of furniture. Without those AirTags, we would have had absolutely no way of knowing where our items were. Even more alarming, the AirTag directly contradicted what we were being told by the company about where the truck was.

The problems began immediately. On our original pickup date, no one showed up and no one contacted us to say the pickup was canceled. I had to call the next day to find out what happened - there was no after hours service. One employee said there was a truck issue; another later said there was no truck issue at all and that they were simply behind on another job in a different city. The stories constantly changed.

When our things finally arrived, they were damaged and incomplete. We are missing one entire box, had two broken lamps, two broken pieces of furniture, and there was sticky liquid spilled all over our electronics, causing further damage and concern.

We reported the company to the Better Business Bureau. I lost three years off of my life. do not fall for the good pricing compared to other companies. If you were thinking, this move might be better than other peoples experiences - You are wrong. At all costs do not use this company.

My sales representative’s name was Richard, and I could never get a hold of him. It wasn’t until I started telling him that everything was being documented in case we had to bring a third-party involved when he started to respond.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Consider yourself warned......use another company

When you get a call from them they are super professional and answer all your questions. They have you triple check all your items to provide an accurate quote. There were many calls about my inventory. Paul (the person whom I made initial contact with) even had me count boxes to ensure i was getting as accurate of a quote as possible. They stated they provided 30 days of free storage so when I was ready with the new address to let them know and it would be delivered no problem. Like its no big deal. They made me feel comfortable like it was all taken care of and i dont need to worry.

BIG LIE!!!!!!!!

When I called to notify them of my new address and move in date I was then told to send an email with the new information and inform them of my first available delivery date.

This was new to me because at no time during the calls I had with Paul was I told that and the movers that picked up the items never told me that. But I did it anyway. Its an email so okay.
Two business days later I call to find out an update.

My items were never shipped out and Diego (I believe he may be the owner which is why he is so blatantly rude) started telling me that I was told by Paul that it could take any where from 2 to 14 business days of arrival of my items.

Not true.

I challenged him on this. Not only did he continue to argue with me he was caught in a bold face lie when he told me that he has the call recorded and I encouraged him to call me back after he listens to it. He argued that he didn't have to because AI pulled up the call. As I insisted that he listen to the call he stated that he had. I called him out quickly because he has just stated that he didn't have to because of AI.

He then proceeds to imply that im stupid by asking me what would I have done if my items have gotten there soon to my new address?

I explained i would have put it in storage.

Then what? He asks

I would have hired local movers/handyman to move it into the unit, I replied.

Well then why didn't you do that he said?

BECAUSE YOUR OFFICE NEVER TOLD ME IT WOULD TAKE THIS LONG!!!!!

I told him im not stupid and if I would have known I absolutely would have made arrangements and figured it out.

Will never use them again nor will I be referring anyone to them.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

The team was great

The team was great! They arrived on time; they introduced themselves politely and got right to work. They wrapped our furniture well; they hustled and got the work done efficiently. They were careful to pack our things securely in the truck. They did a great job!

15 October 2025
Unprompted review
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Reply from Direct Relocation Services

Thank you for the fantastic review — this is Direct Relocation Services at its best!

On-time arrival, proper introductions, furniture wrapped with care, efficient hustle, and everything packed securely in the truck — you just described exactly what we train every single one of our crews to deliver on every move. It's not a checklist we follow when we think someone is watching. It's simply how we do business, every job, every time.

The little things matter — introducing themselves when they arrive, taking the time to wrap furniture properly, loading the truck with care and intention. These details are what separate a truly professional moving crew from an average one, and we're incredibly proud that our team demonstrated all of them on your move.

At Direct Relocation Services, efficient, careful, and professional isn't the exception — it's the standard we hold every crew to on every relocation, whether it's a local move or a long distance move across Florida, Georgia, South Carolina, North Carolina, or California.

Thank you for the kind words and for trusting us with your move. We hope to be your first call every time!

Rated 5 out of 5 stars

Movers were great to work with

Movers showed up on time. they were very nice to work with. they did a great job protecting my possessions. They were very efficient and were finished quickly.I would definitely recommend them!

15 October 2025
Unprompted review
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Reply from Direct Relocation Services

Thank you so much for the wonderful review and the strong recommendation — we truly appreciate it!

On time, pleasant to work with, protective of your possessions, and finished quickly — those four qualities sum up everything Direct Relocation Services stands for. We know that when you hand your belongings over to a moving crew, you're placing an enormous amount of trust in them. Our job is to honor that trust by treating every item with the same care we'd give our own — and to do it efficiently so your moving day doesn't drag on longer than it needs to.

Protecting possessions isn't just about wrapping furniture and packing boxes carefully — it's about the entire mindset our crews bring to every job. Attentive, thorough, and focused from the moment they arrive to the moment the last item is placed.

At Direct Relocation Services, this is the standard on every move — local or long distance across Florida, Georgia, South Carolina, North Carolina, or California. Thank you for choosing us and for taking the time to share your experience. We'd love to be your go-to movers for every relocation ahead!

— The Direct Relocation Services Team
Fort Lauderdale, FL | directrelocationservices.com

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