I received my Jaguar I-Pace on 24th December 2021 ! The delivery was made in a pleasant environment, amid lockdown with all COVID safety measures. I received warm welcome and detailed orientatio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wouldn't recommend directlease to anyone: 1) The terms and conditions are very difficult for first-time users to understand. 2) If your car breaks down, they'll provide you with the URL of a... See more
de Toyota dealer en afhandeling was zeer goed, de pin code vanuit direct lease liet even op zich wachten, ook telefonisch kreeg ik wat tegengestelde berichten
Company replied
Very Professional service Ontime delivery as per promise. Nice clean used cars and very well maintained.. Also with newly lease cars the sevice is very good I am a happy customer. This is my 3rd... See more
Company replied
Company details
Written by the company
DirectLease kent de leasemarkt als geen ander; als eerste online aanbieder van leaseauto's is dat ook niet verrassend. In 2001 hebben wij de Nederlandse autoleasemarkt wakker geschud door als eerste maatschappij leaseauto’s via het internet aan te bieden. Door de jaren heen is de website van DirectLease uitgegroeid tot één van de meest populaire sites op het terrein van autoleasing.
Written by the company
- Snelle service (reactietijd <1 uur)
- Eigen kantoren in NL, BE en DE
- Onafhankelijk van bank of automerk
- Transparant aanbod
- De beste prijs met de beste service
Contact info
Goudstraat 70, 7554 NE, Hengelo, Netherlands
- 0541 571 710
- sales@directlease.nl
- directlease.nl
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always good experience with the Direct…
Always good experience with the Direct Lease team!
18 July 2019
Unprompted review
poor communications
poor communications
7 weeks to change license plates
no correct follow up on paper work
no reply to emails
I could go on but...
28 December 2018
Unprompted review
Helpful staffs
Helpful staffs, when ordering new one is fast, but upon returning, rather slower response, thus 4 instead of 5 stars.
3 December 2018
Unprompted review
it was my first time to lease a company…
it was my first time to lease a company car, fast and quick service!
Only one issue, which I was a little bit disappoint was: as my car was with advanced package, but in the package, the navigation system and parking sensor system was not list there. before I make the order, I confirmed with Direct lease for the navigation system, it should be there, at last when I receive the car, it was not there. And I got the system install later by the dealer. Free. that's good. But for the parking sensor, there do was no parking sensor system....
31 October 2018
Unprompted review
was very good service.
was very good service.
the truck driver (who was amazing)
29 January 2018
Unprompted review
Super service
16 October 2017
Unprompted review
Super service
27 July 2017
Unprompted review
Fijne club
Fijne club. Down to earth mentaliteit. Geen fratsen. Snelle reacties en alles is transparant.
13 July 2017
Unprompted review
super service!
11 July 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.