Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
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Review summary
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Reviews shaping this summary
I had to liaise with a number of people on my side regarding a money transfer. This meant a lot of back and forth for the Directfx team on the other side. They were brilliant, so positive and helpful,... See more
Direct FX has been helping us with our FIFO wage transfers from Australia to NZ for past 9 months. We have experienced a professional service at favourable rates. The process is very easy, with... See more
Money exchanged received promptly after payment was made. They're "old school", no self-service platform, communicate via emails or phone..
Company details
Written by the company
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company
- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
4.9
Excellent
729 reviews
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Used for over 10 years
I have used these guys for over ten years. Its always been fast and easy.
16 June 2025
Top scores for international transfers.
I've been working with DirectFX For a decade or more. Mostly for wiring funds $NZD to my $USD account here in the United States. It took some work to initially set up the account (I visited the office in Auckland), but all of my subsequent transfers were accomplished via email. Nev and Sean are stars at making the transfers take place, and at far better exchange rates than made available through bank to bank direct transfer. It's somewhat daunting to put your trust in money managers half-way across the planet, but rest assured that you can rely on DirectFX to perform on your orders.
3 June 2025
I was fully informed
I was fully informed. Sean explained everything well. It was great that I could ask questions and got prompt answers.
3 June 2025
Very reliable company
Very reliable company. We have been using DirectFX for personal and small business FX conversions (AUD, USD, EUR to NZD) since 2016. They are quick to respond to a trade request, quick to fix any error (or accommodate ours) and always give a good rate.
21 May 2025
Competitive rates
Competitive rates, immediate action and a truly effortless process.
The polar opposite of using a bank for any funds exchange.
21 May 2025
Just always prompt courtesy service…
Just always prompt courtesy service with excellent rates
15 April 2025
Good first experience
This was the first time I had used Direct FX.
As I only had the Trustpilot reviews to go on so I was a little uncertain.
Nev gave me an excellent rate but by the time I had sorted out where to transfer the sterling to it was too late to complete the deal. The problems were with my bank not DFX.
The deal was completed before lunch on the Monday.
In all it was a good experience and I would be happy to use DFX again.
The problems I mentioned were setting up the payee on my bank account. It was a rather clumsy process but I got there in the end.
6 April 2025
Always great customer service
Always great customer service, prompt and efficient. Very trustworthy
9 April 2025
Quick and easy
6 April 2025
Great job, again, 4th time customer
Thank you for another easy transaction.
Very clear communication and transparency.
24 March 2025
Excellent Nev Fisher very helpful and…
Excellent Nev Fisher very helpful and got trade done
10 March 2025
Having had a number of transitions with…
Having had a number of transitions with the Direct FX team I can highly recommend these guys. I always get super fast and clear communication, everything’s easy and personalised.
12 March 2025
good communication and response times
5 March 2025
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