Amazing customer service- Friendly and helpful. Highly recommend. I wasn’t planning to commit to anything today as I wasn’t proactively looking but I stumbled through an ad on instagram and filled out... See more

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Company details
- #2 of 3 best companies in Life Insurance Agency
About Direct Cover
Written by the company

Contact info
115 Pitt Street, 2000, Sydney, Australia
- 1800 577 321
- care@directcover.com.au
- directcover.com.au
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Yes,life insurance My person was Andrew,10/10
Very helpful in explaining every detail of the policy.
Andrew was excellent was very happy with the whole policy
The man I had on the Phone was great…
The man I had on the Phone was great very polite explaining everything to detail and very patient excellence service
Very helpful
Helpful,
Polie and very understanding ,
And easy to understand .
I was very happy
The clear communication with the…
The clear communication with the representative Shayla. She was well spoken and clear. After discussions on a couple of things I did not feel I was happy about, Shayla was able to guide me through ,which I felt help me to continue with the insurance.
Summarise the experience
Paige’s customer service was great, the price is great but unfortunately everything is not covered now but I feel like it’s a better deal
Explained detailed info needed to know
Important for family
“Life insurance is for my children’s future. When I’m gone, I don’t want to leave with any worries behind.”
The customer service was excellent and…
The customer service was excellent and concise and the explanation was simple enough .
It was great
It was great. The person by name Liam that attended to me was very patient and helpful and got me through the process in complete understanding.
Ari was of great help
Ari was of great help. She assisted with all the questions and concerns so well.
Appreciate her,
All the information was clear and well…
All the information was clear and well presented.
Awa is very good explained the policy…
Awa is very good explained the policy clearly and straightforward.
Everything was explained clearly and…
Everything was explained clearly and customer service was excellent
Very quick and easy to setup and great…
Very quick and easy to setup and great service provided
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