Direct-Vet FR Reviews 668

TrustScore 4 out of 5

3.8

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Company details

  1. Pet Supply Store
  2. Veterinarian

Written by the company

Direct-Vet est une parapharmacie en ligne existant depuis 2012. Les articles proposés s'articulent autour de 3 axes : 1º) ALIMENTATION pour chien et chat 2º) PRODUITS DE SOIN et de prévention (shampooing pour chiens et chats, anti-puces et anti-tiques, vitamines, etc...) 3º) ACCESSOIRES (jouets, chatières connectées, articles d'éducation canine positive, puzzle d'enrichissement pour chats...). Tous les produits sont sélectionnés scrupuleusement par notre équipe de vétérinaires conseils pour vous garantir la qualité au tarif du web :-)


Contact info

3.8

Great

TrustScore 4 out of 5

668 reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

5 Stars 🌟 Livraison rapide par la…

5 Stars 🌟 Livraison rapide par la poste. J’ai reçu le vermifuge que j’ai commandé pour mon Rott et mon Bulldog anglais dans un colis solide, la boite est intacte. Très appréciable.
Fast delivery by mail, I’ve received the small box of 4 deworm tablets for my Rottie and English Bulldog in a neat package and I do appreciate!

15 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a 7kg dog food

I ordered a 7kg dog food, and 6 packs of Hypoallergenic dog treats, I received nothing for weeks, after emailing several times I eventually received the 7kg bag, it's about 7 weeks since my order despite repeated requests for a refund for the treats, or to have them despatched I have still received nothing and they're now just ignoring my requests for refund, BEWARE OF THIS COMPANY

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Do not use ordered product which was…

Do not use ordered product which was specialised dog food from these on 10th January still not had no contact had to go through PayPal and then have just refunded me when they said item was on its way? Awful customer service

28 January 2022
Unprompted review
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