It took about 3 weeks to receive the order originating from France. That package was stuck in customs. The shoe fit like a size 12 (13). I will need a size 14.
Company replied
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It took about 3 weeks to receive the order originating from France. That package was stuck in customs. The shoe fit like a size 12 (13). I will need a size 14.
Company replied
The sunglasses are fantastic. I will say though, that the process for buying this make and model—Bliz Fusion, Neon Rose sunglasses—is very, very difficult in the USA. I managed it once, but I want to... See more
Company replied
The item came quicker than expected! No tariffs either as I am in the US. Perfect condition!
Company replied
My delivery took almost 2 weeks to arrive. When it did finally arrive the packaging was damaged which I didn't mind but the item inside was also damaged. I emailed Direct Running regarding this but th... See more
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Really wonderful customer service. They do everything to assure a seamless transaction.
The goods came all right, a little crumpled box. delivery to Ireland two weeks if you have time to wait
My delivery took almost 2 weeks to arrive. When it did finally arrive the packaging was damaged which I didn't mind but the item inside was also damaged. I emailed Direct Running regarding this but they won't reply back. DON'T ORDER FROM THIS COMPANY
Returns were very expensive. Had I known this I would have bought elsewhere.
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