Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine... See more
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See what reviewers are saying
Sold me a dodgy coffee machine now refuses to refund the money, insists on half value store credit to buy another faulty machine. Their director Michel thinks he's a smart scammer but scammers alwa... See more
Agenta Faber in our office for a few months now, and it's made a huge difference! It's easy to use, even for the less-experienced baristas in our team, and consistently delivers smooth, flavorful coff... See more
Called their customer service to ask about a particular espresso machine model I was very interested in. The guy who called back was impatient and sarcastic. Didn't even introduce himself. Sorry but y... See more
Company details
Written by the company
Di Pacci Coffee Company is the biggest coffee machine retailer in Australia with more than 10,000 varieties of coffee machines, grinders & accessories.
Contact info
97-99 Chapel Street, 2196, Roselands, Australia
- (02) 9758 0760
- support@dipacci.com.au
- dipacci.com.au
2.8
Average
77 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t use as it’s the wrong size
The Reg Barber 51mm Flat Stainless Coffee Tamper Base is slightly too big for our coffee machine which we use other brands of 51mm tampers. Waste of money.
22 March 2018
Unprompted review
Great price and an easy transaction
Great price and an easy transaction, quick delivery, very pleased and would use Di Pacci again.
22 March 2018
Unprompted review
Product is great quality
Product is great quality, as expected from mazzer. Fast delivery good price. Winning combination. Happy to recommend.
22 March 2018
Unprompted review
Excellent support
Had a little problem with the freight and I was looked after extremely well. Better than any experience at a retail store 👍
22 March 2018
Unprompted review
Great product fast delivery good quality
22 March 2018
Unprompted review
Excellent service and product
the web page was easy to navigate, including payment. the product arrived promptly and was very well packaged/protected. the price was sensational and we're extremely happy with the product.
22 March 2018
Unprompted review
Highly recommended
Great advice, super fast delivery.
Excellent product.
22 March 2018
Unprompted review
Ninja Steam Tip 1/8" BSP" arrived…
Ninja Steam Tip 1/8" BSP" arrived quickly and well packaged. The tip enables small quantities of milk for one cup to be textured easily now, dampening down the force of steam from the wand on my commercial machine.
22 March 2018
Unprompted review
Don't go on a trip without the Handpresso
I have not found a better travelling companion. The espressos made are of the best quality and nice and hot. Using E.S.E. pods mean I get to pick and chose which beans I can use and the bean grind is kept fresh in individual foil packets.
22 March 2018
Unprompted review
Product sent very quickly exactly as…
Product sent very quickly exactly as advertised
22 March 2018
Unprompted review
Quick delivery!
22 March 2018
Unprompted review
Never ordered anything but I get…
Never ordered anything but I get spammed that I did
22 March 2018
Unprompted review
Got what we ordered without any fuss.
22 March 2018
Unprompted review
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