Dior Netherlands Reviews 666

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Ordered 2 lipsticks with the name engraved. Received just 1. After 3!!! weeks of calling and emails only hear that we will talk to warehouse to check... I am just shocked how can brand calling themsel... See more

Rated 4 out of 5 stars

I gave 4 stars instead of 5 because I asked a question by mail after my purchase and the customer service of Dior never answered my question. That's not ok. I am very pleased with the high quality of... See more

Rated 1 out of 5 stars

Be aware of SCAM especially if you are a tourist! Long story short, I bought a Lady Dior bag from this location while I’m traveling there as a gift for my wife once I went back to the United State we... See more

Rated 4 out of 5 stars

Availed of the complimentary engraving for a lipstick which was beautiful. Not very pleased with their choice of courier (DPD) though that's why I gave one star less.

Company details

Information provided by various external sources

Dior official website. Discover Dior's universes : Fragrance, Makeup and Skincare.


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2.3

Poor

TrustScore 2.5 out of 5

666 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I had a wonderful experience at the…

I had a wonderful experience at the Dior boutique when purchasing a bag. From the moment I walked in, the staff made me feel welcome and taken care of. They were attentive, knowledgeable, and patient, guiding me through the different styles and helping me choose the perfect one.

The service felt truly luxurious every detail, from the presentation to the packaging, was handled with so much care. It made the whole experience feel special and memorable.

Overall, I’m very happy with my purchase and the exceptional service I received at Dior. Highly recommended.
Thank you for the manager who helped me self to choose the right bag

10 September 2025
Unprompted review
Rated 1 out of 5 stars

No order, no money

Ordered 2 lipsticks with the name engraved. Received just 1. After 3!!! weeks of calling and emails only hear that we will talk to warehouse to check... I am just shocked how can brand calling themselves LUXURY have such customer service. I have never experienced anything like that before and was not even able to imagine this might happen at DIOR! They say they have cameras, amazing, check it and fix a problem... No product, no money, I am speachless...

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Be aware of SCAM especially if you are…

Be aware of SCAM especially if you are a tourist! Long story short, I bought a Lady Dior bag from this location while I’m traveling there as a gift for my wife once I went back to the United State we opened the box up and we shocked that the salesman gave me a different purse than the one I pay 3500 EUR for it apparently he gave a UESD purse with major scratches and scuff marks on it!!!!!!!!

2 November 2021
Unprompted review
Rated 1 out of 5 stars

Horrible place

Went to the Dior Shop in PC Hooftstraat in Amsterdam. Horrible place, got there at 17:30 with my daughter to buy a necklace for her. The security guy would not let us in because the shop closes at 18:00!!
Unbelievable, never had such a bad shopping experience in my live. Awful service. They guy would not even listen to me and was not willing to ask the shopmanager to still let us in. We had even called that day to check if the necklace was in stock.
It’s because my daughter really wanted the necklace, so we went to the Dior shop in the Bijenkorf instead, but otherwise I would have never purchased anything anymore at Dior.
This will be my last time I buy there.

1 September 2021
Unprompted review
Rated 2 out of 5 stars

Order never shipped properly

Order never shipped properly. I waited a long time and then tried to chase them up .Good luck finding the correct phone number as there help desk had no idea and gave me two wrong numbers.
Shame as it turned out a very nice scent

14 October 2020
Rated 1 out of 5 stars

Charged double for a single product

I have been charged twice for the same product and have still not gotten my money back. I put in a complaint under customer service over a week ago and have still not gotten a reply. Dior assured me I would not be charged for the product but I still have.

16 August 2020
Unprompted review

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