I was disappointed with this box. A missing ingredient is a minor inconvenience; multiple vegetables arriving looking like they're on their last day or two of being usable is another. It became a chor... See more
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Dinnerly is the most affordable meal delivery service on the market. Open the door to unfussy, affordable weeknight cooking.
West 37th Street 336, 10018, New York, United States
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Replied to 98% of negative reviews
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If I could give 0 stars I would. I knew it wasn’t a good idea to do this when they wanted payment before even picking the meals. At the time the meals weren’t appealing at all so I actually decided I’d come back to finish. When I went to go to my account to finish I couldn’t log in and reached out to CS. No one got back to me. My card was charged and I received meals I didn’t ask for or even eat. They refused to refund me because I didn’t make the changes in time and they basically don’t care that you never finished your subscription order bc as long as your card info is in there that’s all they want. Is your money. They didn’t offer me any resolution to food that’s just going to go in the garbage because no one eats this. The quality of the food wasn’t even worth it. tomatoes were squished and broccoli was brown. It sat outside in the heat for hours too. Never buying from here again. Back to hello fresh

Reply from Dinnerly
I love the market options to supplement my orders and get products that I cannot get locally. I do wish these meals would come with more veggies, but the market options help make up for that deficit.
The ingredients are always very fresh, and their list of dishes each week always seems endless. Great food, nice recipes, and good value compared to restaurants!
I’m a travel advisor and I never know when someone will come into the office at the last minute to book a vacation. Now Dinnerly is in my back pocket. I can rest assured that when I get home and have to switch up my dinner plans in an instant, we can eat something better than a peanut butter sandwich! The food is delicious (especially the pasta!), I save money by not having to purchase special ingredients, (or eat out, which is increasingly becoming more and more unaffordable) and there’s always more than enough food. I still plan my menus and do some grocery shopping, but I don’t spend NEARLY as much on food from the store now. Oh, and here’s how I keep track of the little packets of spice mixes, panko, etc. I keep them in a small canister or container in the kitchen, so I always know where to find them, they never get lost.
I appreciate the variety of options and price points for each week. I've had damaged or missing ingredients on more than one occasion, but I have always been been credited for the cost of the damaged or missing items. Customer service has been responsive and very easy to work with, which has kept me with this service despite the occasional issue.
Only because I can't give them less than 1 star.
Dinnerly automatically enrolls users into a subscription without obtaining clear consent to place an order. They have deceptive business practices by requiring a credit card before allowing users to view their weekly meal options. Despite not proceeding with the order, the system still processed it without my authorization. After being left on hold forever I finally reached someone, I belive the name i was given is Teresa to request a cancellation. At that point, I was told there was nothing they could do theyd already started packing the box. As a result, I was charged the full amount without my express permission. I made a dispute with my bank and eventually given a refund which a month later dinnerlys bank has rejected and the money again taken from my account. This company is horrible. Their food is as well.

Reply from Dinnerly
I like the variety of choices, and the instructions are clear to follow. The meals are usually quite tasty, and I like the categories used - they are helpful in selecting meals. Some meals I feel could use an additional vegetable. The ingredients are fresh.
There are so many choices each week, that I always find something delicious. The boxes arrive every week on time and are filled with all of the ingredients and simple instructions needed to make tasty meals.
One of the containers had a cracked lid and the sauce spilled out.

Reply from Dinnerly
Delicious recipes and amazing tasted. Great experience with Dinnerly. Thank you!
We love how it takes all the thinking out of meal prepping. We love choosing the recipes and then having all of it sent with recipe cards and on those nights where I can’t decide anything I just follow the instructions and I have an amazing meal. Thank you for making my life a tad easier! And the price is the best around compared to all the other dinnner subscriptions! We love the food we make now!
I love the simplicity of each meal. I have done other kits that were good, but not easy for a quick and tasty meal during a busy week. I also love the affordability and the large variability of recipes.
Menu selection is very comprehensive and varied, shipping first class, food quality excellent. Menu full of interesting flavors based on many provided ingredients.
Not really impressed. I tried hello fresh and green chef and they were way better. This people charge you for your first order many days in advanced and don’t let you cancel it after you find out the meals suck. You later find out you need to get a bunch of items for the meals and they provide you only with the basic(which is not like that for other companies). They also charge almost the same amount as these other companies and provide less. The meals are not healthy compared to other companies.

Reply from Dinnerly
I was shopping for a meal kit delivery service, and read a review that Dinnerly was good and affordable. When I got to the site, I could not see a way to view their menu items without entering in payment info. I did not know until after they billed me for my "first order" that they automatically "lock in" your first order and it is uncancel-able. I discussed this with one of their agents and they dug in their heels and refused to refund me, even though my "first delivery date" was several days into the future. When I was shopping, I had decided I did not like their service, and took out of my "inbox" the 2 menu items Dinnerly chose. I thought I was safe but apparently not. DO NOT SHOP AT DINNERLY. They are dishonest and will sign you up for their service, not allow you to cancel the first order while you're merely browsing their site. They charge you whether you want them or not!

Reply from Dinnerly
The recipes are easy and delicious.
I have a lot of choices and I don't have to order every week.
The box was heavily damaged for the 3rd week in a row. The tape on the top of the box no longer held it together. Some of the ice packs had burst so food was covered in the contents of the cooling packs. Recipe cards were wet because of the other issues

Reply from Dinnerly
There are so many meal choices, that I never get bored. The meals are easy to prepare and delicious.
Lately, our boxes have been late regularly. This latest box was boxed poorly and the recepies were stuck to the box. Several times the potatoes were in bad shape.

Reply from Dinnerly
I just made a pita pizza! With hummus and zucchini and roasted red peppers. Topped with olive pile and feta cheese! So fresh and simple! Thank you Dinnerly
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