Ding Dong Dim Sum Reviews 166

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious taste and variety of dim sum, dumplings, and other offerings. Many appreciate the convenience of having these items readily available in their freezer, along with clear and easy-to-follow cooking instructions that make preparation simple. The ordering process is frequently described as straightforward, and the delivery service is often commended for being prompt and reliable, with products arriving well-packaged. However, some customers have occasionally experienced issues with delivery, such as items arriving defrosted due to unusual weather or problems with courier services. A few people also mentioned that while the food is excellent, it can be a bit pricey when adding extras or ordering individual items. There were also isolated instances of missing components in orders or concerns about ingredients like MSG.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers consistently praise the delicious taste and... See more

Quality

Consumers find quality to be positive, consistently praising the delicious and authentic flavors of the food.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the prompt and... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DingDong provide superb quality at a reasonable price. We’ve ordered numerous times for ourselves and also sent these dim sum as gifts for people. The selection is great and quantity perfectly judged.... See more

Rated 5 out of 5 stars

When our grown up children visit, we like to have a dim sum meal. Tasty dim sum, great dips and it all arrives as planned. Straight in the freezer ready for whenever we want to have it. It needs some... See more

Rated 5 out of 5 stars

We've had numerous orders, from their just dumplings bags to boxes and individual dim sum. We have our own steamer but we ordered a box for a family staycation and the disposable one worked a treat. O... See more

Rated 5 out of 5 stars

The food is great, I would argue better than any local takeaway but can get a little pricey, if adding extras/ordering individually. The box sets are great but would be amazing if you could make your... See more


Company details

  1. Food Products Supplier

Written by the company

Ding Dong Dim Sum delivers a prepared, ready to cook dim sum meal to your door, along with a biodegradable steamer, taking all the hard work out but leaving all the fun in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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Rated 5 out of 5 stars

Love the packaging, great service, lovely tasty food

When our grown up children visit, we like to have a dim sum meal. Tasty dim sum, great dips and it all arrives as planned. Straight in the freezer ready for whenever we want to have it.
It needs some co ordinating to get steaming, frying, micro waving and mixing to all come together at the same time but very social and everyone can get involved.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience every time

Great experience every time. Used for date nights, special occasions and evenings with friends. All the food we have had has come out excellently with easy to follow instructions. Would highly recommend!

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Really good dim sum

Really good - best dim sum I’ve had at home and better than most dim sum when out and about. Sauces are fab too. Highly recommended

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Top favourite

We have tried everything this company offers over the years. We love every single item. The dim sum are a taste sensation for us, every time. The boiled dumplings were a new thought to me and I did not expect to like them. How wrong was I! They are utterly delicious, with the seaweed and edamame and sauce making them an irresistible choice for a quick and wholesome meal. My husband likes good old traditional British food, and he is totally converted. He enjoys every morsel as much as I do and considers himself the local specialist to cook the dumplings.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

What a find

What a find! DingDongDimSum is great for special nights in, quick delicious suppers and everything in between.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Tasty & Easy treat!

Not only is the food deliscious, easy to cook and reasonably priced, but my kids LOVE the dry ice its delivered with. Win win all around.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Always fantastic Dim Sum

We’ve had Ding D Dim Sum a number of times and each time has been a great experience. Good dim sum delivered to your door for a good price.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant as a treat takeaway!

We really enjoy this as a takeaway treat. The set boxes (particularly when on offer) are great value and we eat over two nights. Quite quick to prepare and last time we shared with the children too who really enjoyed the treat also. We live in a rural area so don’t have the takeaway options others have so this is perfect. They last in the freezer to so no harm ordering ahead if it’s for a special occasion as I see some struggled with the delivery company not being reliable. We I’ll definitely order again.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

THIS IS AWESOME!!!

THIS IS AWESOME!!!! I have ordered full dim sum boxes and individual dumpling packets and both are great! The dumplings are delicious. The instructions that come with the boxes make cooking everything to be ready at the same time really easy! And the sauce selection is lovely. Would recommend to anyone.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Makes a nice change from the regular…

Makes a nice change from the regular take-aways. The dim sum is lovely. It's gotten a bit more pricey in the last year or so and you have to pay extra for the steamer now, but it's worth it, especially if you have a steamer and/or use one of the discount codes they regularly share.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Dim Sum, treat yourself!

Love, love, love the dumplings, gyozas etc from DingDong Dim Sum. They are fabulous quality as are the delicious dips. We often get one of the mixed boxes for two as a lovely treat and have never been disappointed. I like them so much I’ve sent out vouchers to friends and family as presents. Definitely worth a try!

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Can't wait to buy again!

What a fabulous place to buy high quality and delicious dim sum. Have bought a few times, and love it! The soup dumplings are a favourite, cant recommend enough

11 July 2025
Unprompted review
Rated 5 out of 5 stars

We love dim sum

We love dim sum. What used to be a ‘date night meal’ has now turned into a family affair. The boys (10 & 6) look forward to eating these boxes as much as we do.

20 July 2025
Unprompted review

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