Digital License Reviews 3,130

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 581 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and user experience, highlighting the ease of installation and smooth operation of the software. Many appreciate the quick response times from customer service, noting their helpfulness in resolving issues and providing support. People frequently mention receiving their product keys and download links promptly, often within minutes of purchase, and finding the activation process straightforward. However, some customers experienced issues with the product keys not working as intended or becoming invalid after a period. A few people also reported difficulties with installation, particularly when existing software was present, or encountered problems that required technical assistance.

What people talk about most

Product

Consumers have mixed experiences with products. Many report that products work perfectly, are competitively... See more

User experience

Customers generally report positive experiences with the user experience. Many reviewers found the process to... See more

Service

People report positive experiences with service. Customers consistently praise the quick and helpful support,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time. Customers frequently highlight immediate order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got the e-mails with activation key, bill, etc in a matter of minutes. Step-by-step instructions never arrived, though. However, installation is pretty easy. Mounted the iso in a USB drive using Ruf... See more

Rated 5 out of 5 stars

Purchased microsoft office. Received download very quickly and all was well. But I didn't activate my key in time on my microsoft account, which became an issue. My fault. However after contacting d... See more

Rated 5 out of 5 stars

Received my key withing 5 minutes , worked as intended ... i don't know how long it will last ( hope untill win10 dies at the end of 2026 ) but at least i don't have that annoying watermark . PS :... See more

Rated 5 out of 5 stars

Since the price was very low, I first checked whether I could trust this website with my credit card details. Several thousand very positive reviews on Trustpilot also gave me confidence, and I decide... See more


Company details

  1. Computer Software Store
  2. Software Company
  3. Software Vendor

About Digital License

Written by the company

Written by the company

Digital License is an EU-based online software retailer specializing in the sale of digital software licenses. We provide a wide range of solutions including Microsoft software, antivirus programs, Autodesk applications, and Corel products for individual users and businesses.

All products are delivered digitally with instant availability after purchase. Our platform focuses on secure payments, clear product information, and customer support to assist with installation and activation when required.

Customers choose Digital License for straightforward purchasing, fast delivery, and access to commonly used software solutions for personal and professional use.

👇 Explore our categories 👇

Visit our website


Microsoft Products

Microsoft products

Antivirus

Antivirus licenses

Autodesk

Autodesk licenses

Corel

Corel licenses

Our Commitment to Excellence

Written by the company

Dedicated to Customer Satisfaction
We pledge to treat every customer with unmatched respect and support. Our team at Digital License is committed to providing you with personalized solutions and exceptional service, ensuring a seamless and rewarding experience every time you engage with us. Trust in our expertise and dedication to see why thousands of satisfied customers choose us for their software needs.

Instant Digital Delivery

Receive Your Products Instantly via email

Experience the convenience of instant digital delivery with every purchase at Digital License. Immediately after your order confirmation, receive your product link or license key directly in your email. Our reliable, round-the-clock delivery ensures you have immediate access to your software, anytime and anywhere. Trust in Digital License for swift, secure transactions and start using your product without any delay.

Contact info

Promotion box for Digital License

Get the license you need nearly gratis

We're the highest rated website for a reason!

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 68% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer servie of any company I've purchased a product from

There was a small issue with the software key I purchased. I reached out to support via email and they got back to me literally within 6 minutes. They offered to remedy the issue several different ways and ultimately went above and beyond by providing me with another product of greater value which solved the problem. I thought Amazon and American Express had the gold standard for customer service, but frankly, these guys are #1.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Office failed to Activate, Support worked a Miracle to fix it.

I paid for three license keys for Microsoft Office 2019 Pro. I got the product keys, downloaded the installer, installed the software - and when I launch Word or Excel, they tell me that the products cannot be activated because the keys are not valid.
EDIT: I posted the original review on April 4, and you can see, I was far from satisfied. Now, 6 days later, I am here to make a welcome correction. I was contacted by Digital License, who were startled by my experience, and who have worked diligently to correct my issue. By profession, I am a Windows Administrator, so I've done a lot of baseline builds and software installs. I am genuinely impressed (and somewhat in awe) of the expertise Digital License brought to bear. I provided a detailed report with screen shots of what I had gone through in my installation. I was then asked if we could set up remote access software on my system to let their techs look at it. I made an image backup of the PC, then did so. The bottom line is that after some serious deep diving into the machine, with scripts and registry edits, the tech was successful in getting Office activated. I have to confess here - I was the cause of my problem, NOT anything done or provided by Digital License. See, when I built this machine, I installed Office 2019 and tried to activate it with a license key I had obtained from a *different* online provider. And that failed. Earlier products from them had worked, this one did not. From here, I don't know why this one failed, nor do I care. I went shopping for new keys from Digital License, and as I related in my original review, I failed to get Office to activate. What the genius from Digital License determined was that my original failed attempt had left some crud behind in my machine, which blocked my new license from activating. And he was successful in finding this, removing it, and getting my new key to activate Office. As I said, I'm a SysAdmin, and I was very impressed. I was asked to delete this review, which would have been fair - the fault was mine, not Digital License's - but I decided to edit it so that folks can see that if a problem arises, Digital License is willing and quite definitely able to do something about it. Thanks again to the good folks there!

4 April 2026
Rated 5 out of 5 stars

Activations Successful

Licenses activated two Windows 11 Pro computers (with OS already installed) immediately. No issues whatsoever.

Fast service, fair pricing.

5 April 2026
Rated 5 out of 5 stars

Nice

Everything ok 🙂

27 March 2026
Digital License logo

Reply from Digital License

Hello,

We believe there may be a misunderstanding regarding your review.

The product you purchased from us is a one-time purchase license, and we do not offer subscription-based services for this product. The points mentioned in your review (annual subscription, cloud dependency, industrial software) do not match the product you have purchased on our website.

Based on this, it seems very likely that this review may be related to a different provider or product.

We kindly ask you to double-check your purchase and update your review accordingly.

If you need any assistance, we are here to help.

Best Regards
Digital License Team

Rated 1 out of 5 stars

it was either a virus or scam

i bought Microsoft Office 2021 Professional Plus, and it crashed my computer and i had to wipe my computer clean. it was either a virus, or a bad program. either way i got screwed.

3 April 2026
Digital License logo

Reply from Digital License

Dear Aaron,

We’re very sorry to hear about your experience — however, we would like to clarify an important point.

The Microsoft Office 2021 Professional Plus product we provide is official Microsoft software and cannot behave like a virus or cause system-level damage such as requiring a full system wipe. Issues of this nature are typically related to existing system conflicts, prior installations, or other third-party software.

We serve hundreds of customers daily and this is the only report we have received describing such an issue, which suggests the cause is likely specific to the individual system rather than the product itself.

That said, we take situations like this seriously and would genuinely like to investigate what happened in your case. Please contact us at support@digitallicense.shop with more details about the installation steps you followed, and we will assist you in identifying the exact cause.

Our goal is to ensure every customer has a smooth and secure experience.

Best Regards
Digital License Team

Rated 5 out of 5 stars

Reliable product

Excellent service, fast delivery of the digital license, everything went well on the first try, no need for assistance. I will definitely purchase more products from them in the future.

2 April 2026
Rated 3 out of 5 stars

Smooth Refund, Questionable Installation Experience

I wasn’t comfortable with how the license process was handled. It redirected me to a third-party installer, and when I clicked the support link, it took me to a Microsoft Germany support site, which didn’t inspire confidence. My McAfee software also warned me not to install it, so at that point I decided not to proceed.
That said, I didn’t get much pushback when I requested a refund, which I appreciated. They did offer a workaround, but I wasn’t comfortable using it under the circumstances so they gave me a prompt refund.
Because the refund process was straightforward, I’m giving them a 3 rather than a lower rating—but the installation experience itself needs improvement. ⚠️

25 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look