From placing my order over the telephone and receiving my order within days was exceptional. I also had to call back for technical help and EDWARD was brilliant and got me up and running. 100% compa... See more
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The customer service here is simply exceptional. Following an online enquiry, Ellie called me and explained equipment I needed, sent it out the same day and it was spot on. I needed some extra IT... See more
Digital Direct Security (DDS) have been extremely helpful from start to finish. Their team provided clear advice, quick responses, and made the whole process easy. They also promised a fast delivery,... See more
Approximately 1 year ago I purchased equipment from DDS, 2 x cameras, a 4x input recorder and it has been excellent. Build quality is also impressive and of a high quality. I recently had to access... See more
Company replied
Company details
Information provided by various external sources
Digital Direct Security (DDS) is the UK's leading supplier of CCTV we can supply CCTV Cameras, IP CCTV Kits, CCTV Systems, Security Cameras, Recorders to meet a wide range of application requirements whether it be for Home, Offices, Warehouses or larger multi-site operations. Visit us today www.digitaldirectsecurity.co.uk
Contact info
Unit 7 Osprey Court, PE29 6FN, Hinchingbrooke Business Park
- 01480 459809
- info@digitaldirectsecurity.co.uk
- digitaldirectsecurity.co.uk
Great service and products.
We have used DDS before to great satisfaction and this time was no exception.
Their knowledge of the available technology is current and fulsome.
Their customer service team are helpful and polite whether its the sales, engineers or aftersales departments.
I can say they're our go to choice for any security needs we have now or in the future.

Reply from Digital Direct Security
Very happy indeed
Very happy indeed. Gave me plenty of advice and I ended up with just the solution I needed.

Reply from Digital Direct Security
really good advice and helpful on the…
really good advice and helpful on the phone. great products quick delivery

Reply from Digital Direct Security
I was looking to upgrade my cctv system…
I was looking to upgrade my cctv system and Sam plus others at DDS were extremely helpful in guiding me through the various options.
Highly recommend DDS if you are looking for a competitive security solution with first class service and support.

Reply from Digital Direct Security
A great variety of high quality cctv…
A great variety of high quality cctv equipment and very helpful staff if you’re unsure of what you need. Great price and quick dispatch. I highly recommend them as we’ve been using them for years for our different businesses.

Reply from Digital Direct Security

Reply from Digital Direct Security
Brilliant service
This was my second order in recent times. Both times the service was very good and the knowledge of the staff was excellent. i was impressed by the prompt delivery and the standard of packaging was good. Everything arrived in good order.

Reply from Digital Direct Security
The pre-purchase advice was excellent…
The pre-purchase advice was excellent and the product exactly what I needed, a simple CCTV set-up to monitor the front of the building at a very reasonable price. The camera wasn't over-complicated to install even though I had to phone for more advice, which was freely given. I have found that the after-sales advice is also top notch. I would thoroughly recommend this company and the product.

Reply from Digital Direct Security
Positive experience with DDS
Positive experience with DDS. They were helpful and knowledgeably and were very patient with me as I took some time to decide. The support (after sales) also excellent and nothing is too much trouble.

Reply from Digital Direct Security
Great backup.
What really puts DDS ahead is their technical knowledge and after sales backup. Unless you are a tech wizard, you will always need help setting up equipment. I have dealt with them for over 5 years and they have helped me set up every upgrade.

Reply from Digital Direct Security
As always excellent service from…
As always excellent service from friendly and helpful staff.......would highly recommend

Reply from Digital Direct Security
Great service and great products
Chose DDS as they are local with a showroom full of equipment and great range of products, they also have a great customer service and technical help line to sort out any issues you might have .
Very friendly and affordable .
Thank you .

Reply from Digital Direct Security
A first class company
I have bought my CCTV equipment from DDS over many years are they are an excellent company to deal with. They are a really great group of people and so friendly and helpful. They will help you online with installation if you are uncertain and that is a big bonus.

Reply from Digital Direct Security
Excellent service as usual have been…
Excellent service as usual have been using DDS for many years abd cannot fault the service. Next day delivery brilliant.

Reply from Digital Direct Security
Excellent knowledge and service
I was trying to find a fanless NVR to replace an old unit. I telephoned DDS to confirm if they sold them? The gentlemen I chatted with had great knowledge and walked me through the options on their website. I ordered a new Uniview NVR which was scheduled for arrival on Monday, but in fact it arrived the next day on a Saturday! Plugged in the new NVR, working brilliantly with no noise.

Reply from Digital Direct Security
Great company
Great company, very very helpful, explained everything, to make installation floorless

Reply from Digital Direct Security
Top company to deal with
As always, both the sales person and subsequently the support guy were really helpful and really great to deal with. We are really pleased with the Uniview HDR, does what we expected and more.

Reply from Digital Direct Security
Excellent service
Had problems with router change rang DDS and Jake sorted out the issue straight away, once again excellent service and thank you DDS for your continued support.

Reply from Digital Direct Security
Very helpful and knowledgeable.
Always found them very good, and would recommend them.

Reply from Digital Direct Security
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