Digifinex Reviews 118

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

1-Star Review — DigiFinex Holding My Funds for 30+ Days My USDT withdrawal on DigiFinex has been stuck in “Processing” for over a month with no TxID ever issued. Every tim... See more

Rated 5 out of 5 stars

LOL look at all these bad review, seriously? You lost $2000USD and decided to blame the platform lmao, go get educated on how volatile markets function. Let me do an honest review, this platform... See more

Rated 1 out of 5 stars

Terrible and misleading exchange. They fail to disclose the fact that the require KYC "due to a security upgrade" which forces you to change google authentication codes. That process forces you to sig... See more

Rated 5 out of 5 stars

Digifinex has a lot of different financial products for people like me to choose. Personally I really like their Product like the Galaxy series. If you are a crypto manic don't hesitate to use this pl... See more

Company details

Written by the company

Bitcoin Leading Global Cryptocurrency Exchange⁣ Registered sign Register: http://bit.ly/3aCQYE2


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You should know

2.6

Poor

TrustScore 2.5 out of 5

118 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst support team I've ever…

The worst support team I've ever seen.... Its like stuck in a loop hole. They ask me for UID, I send it, silence, I ask about an update, the aks me for UID, repeat.

5 April 2022
Unprompted review
Rated 1 out of 5 stars

fake volume, fake order books, fake transactions

They have a lot of order books with depth liquidity, but when you try to sell or buy the liquidity just vanishes and you aren't executed.

If you create a limit order to suppress the spread between ask and bid, no more fake transactions are created until the spread is larger again. Volume from 2k$ per minute to 0 :D.

24 February 2022
Unprompted review
Rated 1 out of 5 stars

@DigiFinex Don’t trust this #Digifinex…

@DigiFinex Don’t trust this #Digifinex wallet they list fake tokens. #Sidus #Senate. They stuck my $950 in there wallet. They block me at customer support help, even they blocked me from there telegram group. It’s been 1 month they are not releasing the money which i had invested

4 January 2022
Unprompted review
Rated 1 out of 5 stars

I have sent coins 1 month later

I have sent coins 1 month later, but never arrived. Costumer support never answered. Binance said transfer was ok. I dont know what to do next?

12 November 2021
Unprompted review
Rated 1 out of 5 stars

Worst exchange

Scam app, it locks your fund without any wrong doing.Please dont use this exchange, and new projects,please dont list your projects here.
I didnt believe it before.Many were warning in some groups.
But Now I believe,they are 100% scammers.Trying to get legal actions.
And google please reconsider in listing this app in Google Play store

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Pretty solid broker honestly

LOL look at all these bad review, seriously? You lost $2000USD and decided to blame the platform lmao, go get educated on how volatile markets function.

Let me do an honest review, this platform has one of the, if not best asset management team i've seen, achieving 7-15% APR safely.

There are also mutual funds for investors to get involved in, but if thats not your cup of tea, there are also derivatives and spot markets, with new coins listed every month, pick your poison.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

So far my best option

Digifinex has a lot of different financial products for people like me to choose. Personally I really like their Product like the Galaxy series. If you are a crypto manic don't hesitate to use this platform. Plus I am located in the U.S and I am looking for a trading platform to avoid taxes because the other ones are heavily monitored by the government. I do feel safe and confident with my decision.

4 November 2021
Unprompted review
Rated 1 out of 5 stars

Fake Volume

Fake Volume, Limit and stop loss does not trigger, If you try to sell out the sell book will keep lowering preventing you from doing so

16 October 2021
Unprompted review
Digifinex logo

Reply from Digifinex

Hi,

We are sorry that you encountered this problem. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.

Best,
Regard.

Rated 1 out of 5 stars

AVOID THIS EXCHANGE!

AVOID THIS EXCHANGE!! they freeze your token for months and don't give the possibility to widraw or sell them.
Customer support 0!!

7 October 2021
Unprompted review
Digifinex logo

Reply from Digifinex

Hi,

We are sorry that you encountered this problem. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.

Best,
Regard.

Rated 1 out of 5 stars

verification code is Not Received

verification code is Not Received
No Response from WhatsApp

2 September 2021
Unprompted review
Digifinex logo

Reply from Digifinex

Hi,

We are sorry that you encountered this problem. If you have any suggestions feel free to let us know. Please send us a email to : support@digifinex.com. Our customer service will assist you on a one to one basis.

Best,
Regard.

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