Fantastic day family day out. Loved all the digger experiences and the Police car . Once concern regarding the diggers that scooped up the dirt , it was very windy and the dirt created a very dusty a... See more
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Review summary
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Reviews shaping this summary
We went with two of our grandchildren and parents as a birthday treat for one of the kids . I was pleasantly surprised by the amount of machines were available to use. Everything was very well organ... See more
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Transaction went smoothly, goods arrived safely. They haven't been given as presents yet so unable to comment on size etc
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Rides were great. Staff were mostly positive and engaged. The ride times can be a bit short, so if you’re there on a busy day you’ll spend a lot more time queuing than riding, however we got there... See more
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Company details
Written by the company
Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!
Contact info
United Kingdom
- 01634 711711
- marketing@diggerland.com
- diggerland.com
4.2
Great
680 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great day at Diggerland
We had such a good time at Diggerland. My 4-year old loved it so much and wants to go back every weekend.
Our only small criticism is that we went on a very hot day and would have appreciated a couple more tables with umbrellas, or tables under trees.
Nonetheless, we've taken home many wonderful memories and the Knowledge that I am a very very competitive person! LOL!
12 August 2024
Unprompted review
Reply from Diggerland
Hi Clarissa,
Thank you for taking the time to share your experience at Diggerland! We're thrilled to hear that your 4-year-old had such a fantastic time and is eager to return. It’s wonderful to know that you’ve created some memorable moments with us.
We appreciate your feedback regarding the seating and shade options. Your comments are invaluable, and we’ll certainly look into providing additional shaded areas to improve the comfort of our visitors on hot days.
It’s great to hear that you’ve discovered your competitive side during your visit—there’s nothing like a bit of friendly competition to add to the fun!
Thank you once again for your feedback and for choosing Diggerland. We look forward to welcoming you back for more fun and excitement.
Best wishes,
Diggerland
This is a great family day out fun for…
This is a great family day out fun for both children and adults.
Only one warning it keep in mind - your husband may want a new career after using the diggers.
Can't fault the staff great with everyone.
29 August 2024
Unprompted review
Reply from Diggerland
Hi Dayle,
Thank you so much for your kind words! We’re delighted to hear that you had a fantastic family day out and enjoyed the fun activities we offer. It’s always great to know that our staff made a positive impression on you.
Thanks again for your lovely review. We look forward to welcoming you back for more fun in the future.
Best wishes,
Diggerland
Absolutely love coming here me and my…
Absolutely love coming here me and my family travel from the lake district to visit, it's the best day out for children and adults! You couldn't ask for more from the staff and price. Truely love coming here and will be back again soon 😁
29 August 2024
Unprompted review
Reply from Diggerland
Hi Colin,
Thank you so much for your wonderful review! We're absolutely thrilled to hear that you and your family make the journey from the Lake District to visit us—it truly means a lot. It's fantastic to know that both children and adults have such a great time here and that you appreciate our staff and pricing.
We can’t wait to welcome you back for another fun-filled day.
Best wishes,
Diggerland
Great day out
Staff were brilliant. Rides were excellent everyone so helpful. Cafe prices very good. Excellent day out for all
3 August 2024
Unprompted review
Reply from Diggerland
Hi Colin,
Thank you very much for your 5* review, and positive comments. It's great hearing that you thought the staff were brilliant and enjoyed the range of attractions we have available. We hope you decide to visit us again in the future!
Best wishes,
Diggerland
A great venue and very well structured…
A great venue and very well structured including Safety.
My 3y old had the best day every.
Food is not badly priced.
31 July 2024
Unprompted review
Reply from Diggerland
Hi there,
Many thanks for your 5* review, we are pleased that you enjoyed your recent visit to us! We hope you choose to visit us again soon!
Best wishes,
Diggerland
Excellent experience
Excellent experience, kind, professional and friendly staff. Our 3 year old loved every moment.
17 August 2024
Unprompted review
Reply from Diggerland
Hi Faye,
Thank you very much for your comments, we are pleased your 3 year old had a great time! We look forward to welcoming you back soon!
Best wishes,
Diggerland
Fab day out
3 Generations, 8 adults and 5 children visited Diggerland , Durham . We arrived when it opened and stayed until it closed. It was a damp day so very little queuing and everyone had an amazing day
8 August 2024
Unprompted review
Reply from Diggerland
Hi Rhoda,
Thank you for taking the time to provide us with feedback in relation to your recent visit to Diggerland Durham. It's great knowing that all three generations enjoyed a day out with us!
We look forward to welcoming you back soon!
Best wishes,
Diggerland
Fantastic day out
We took our two grandchildren aged 6 and 9 to Diggerland, Yorkshire during the school summer holidays.
We had a fantastic day, the children went on everything they were tall enough for many times over, they were still talking about their day at bedtime. All the staff were so friendly and helpful. Would highly recommend a day out at Diggerland, Yorkshire.
23 July 2024
Unprompted review
Reply from Diggerland
Hi Val,
Many thanks for your wonderful comments and 5* review. We are pleased you enjoyed your visit to our Yorkshire location. It's great knowing that the staff were friendly and helpful, and we can't wait to welcome you back soon!
Best wishes,
Diggerland
Fantastic day out highly recommend…
Fantastic day out highly recommend staff were brilliant with the kids and never been anywhere else where they get to drive and operate real diggers!
26 July 2024
Unprompted review
Reply from Diggerland
Hi Hannah,
Thank you very much for your 5* review, we are pleased that you enjoyed your recent visit to Diggerland. It's great to hear that you would recommend us for a day out!
We hope you choose to visit us again in the future.
Best wishes,
Diggerland
Great for adults and children alike
Great for adults and children alike.
Loads to do, my son was able to use most the rides on his own, he’s 5. I generally went with him for ease. Great choice of diggers to ‘play’ with. Good soft play. Decent value food and drink. Really enjoyed the day. Will be back!!
25 July 2024
Unprompted review
Reply from Diggerland
Hi Suzanne,
Thank you so much for your lovely review! We're delighted to hear that both you and your son had a fantastic time with us. It's great to know he enjoyed the rides and diggers, and that our soft play and food options were to your liking. We look forward to welcoming you back for another fun-filled day soon!
Best wishes,
Diggerland
Amazing for Adults and Kids
Fantastic place for the whole family. Took our two year old for the first time and it did not disappoint. The rides and park were brilliant not too big that it took ages to get round and there was loads to do for the cost of the visit. The food was good and the staff were friendly and helpful.
It is a must visit again for next year. Well recommended for a day out!
10 July 2024
Unprompted review
Reply from Diggerland
Hi Craig,
Thank you so much for your lovely review! We're delighted to hear that you and your family, especially your little one, had such a fantastic time with us. It's great to know that you enjoyed the rides, found the park easy to navigate, and felt it offered great value for money. We're also pleased that our food and friendly staff added to your experience.
We look forward to welcoming you back next year for another memorable day out!
Best wishes,
Diggerland
Amazing staff
Been here the past 2 years, it’s such a lovely place for a day out. All the staff are so friendly and helpful and you can also tell they enjoy working there. The only downside this year is that the food prices have rose dramatically and unfortunately quality has declined. Half a basket of cheap fries for £3.50 and the burger meat was really low quality I can’t remember how much they were but more than £5 and that’s without chips. Looking at around £12 for a cheap and basic double cheese burger and chips. Other than that though it is a lovely place to visit but we would be bringing our own food next time.
12 August 2024
Unprompted review
Reply from Diggerland
Hi there,
Many thanks for taking the time to provide us with feedback regarding your recent visit to our park. We are glad you enjoyed your overall day out at Diggerland.
The catering establishment is franchised, and not directly related or managed by Diggerland, however we fully understand and appreciate that this reflects on Diggerland overall. We will inform the Franchise Owner and Catering Manager of your feedback.
Best wishes,
Diggerland
Really good idea
Really good idea! Took our 5 year old grandson and he loved it!! All the staff we met were excellent and very caring
24 July 2024
Unprompted review
Reply from Diggerland
Hi Mary,
Many thanks for your fantastic review. We are glad your grandson enjoyed his day out to Diggerland. We hope you choose to visit us again in the future.
Best wishes,
Diggerland
Absolutely amazing
Absolutely amazing. My little boy loved it and I definitely recommend. Will be back 💙
15 July 2024
Unprompted review
Reply from Diggerland
Hi Aneesa,
Thank you so much for your 5* review. We are so happy to hear that you would recommend us!
We look forward to welcoming you back soon.
Best wishes,
Diggerland
Reply from Diggerland
Hi there,
Many thanks for your fantastic 5* review, we are pleased to hear that you enjoyed your recent visit to Diggerland.
We look forward to welcoming you back!
Best wishes,
Diggerland
Great day for all the family
We had an amazing family day out at Diggerland Durham in July. I was impressed with the amount of things to do to keep the whole family entertained. We had lovely weather so we managed to spend the whole day here and there was rides and things to do for both kids an adults. There was also indoor soft play etc included in the admission which was great for the little ones. Would definitely recommend. The staff were also incredibly nice and friendly on every single ride we attended. There was no other customer son the bumpy cars so one of the staff got in a car on her own to ensure my wee boy was able to experience it properly
27 July 2024
Unprompted review
Reply from Diggerland
Hi Marie,
Thank you so much for your 5* review, we are pleased to hear that you enjoyed your visit to our Diggerland in Durham. We aim to provide a fantastic, enjoyable day out for the whole family, and it's great knowing we've achieved this!
We will be sure to pass on your excellent comments to the staff members working on the day of your visit.
We hope to welcome you back soon!
Best wishes,
Diggerland
Need better purchasing options
I will preface this by saying my kids had a blast, however, after trekking from SW London using trains and buses, and paying more than 75 GBP for entry for one adult and two small children, I was shocked to arrive to find so many rides cost extra. The small bumper cars, the bigger bumper cars and many other areas were additional cost - and we didn't have ANY coins. It was a major bummer and we could not go on these rides. Make this an option to pay for with other means, roll into overall entrance which is already costly. or create packaged payment for different ages so that young kids can go on ALL of their age-appropriate rides with one fee.
19 July 2024
Unprompted review
Reply from Diggerland
Hi Kathleen,
Thank you for your feedback, and I’m glad to hear that your kids had a blast during your visit to Diggerland! We understand your frustration, especially after such a long journey, and we appreciate you bringing this to our attention.
To clarify, our entry fee does include 20 main rides and drives, and we strive to ensure that these attractions offer a fun and exciting experience for visitors of all ages. We do have a small selection of coin-operated rides, which are £1 per go. These are optional and are often enjoyed by visitors under 100cm, who enter the park free of charge due to height restrictions.
We do our best to make this information available on our website prior to ticket purchases, and we understand how disappointing it can be if these details weren’t clear. Your feedback is important to us, and we will certainly review how we can improve communication about this in the future.
Thank you again for taking the time to share your experience, and we hope to welcome you and your family back again.
Best wishes,
Diggerland
Took my grandson he’s 5 and he had the…
Took my grandson he’s 5 and he had the best time. We came from Scotland well worth the trip. Staff were super friendly and helpful.
2 August 2024
Unprompted review
Reply from Diggerland
Hi Janice,
Thank you so much for your lovely review! We're delighted to hear that your grandson had the best time, and it's wonderful to know that your trip from Scotland was well worth it. Our team takes great pride in being friendly and helpful, so it's great to hear that this added to your experience. We hope to welcome you both back again soon for more fun!
Best wishes,
Diggerland
Everything and more than I was…
Everything and more than I was expecting and the instructor was awesome
24 July 2024
Unprompted review
Reply from Diggerland
Hi Anthony,
Many thanks for your 5* review! We are pleased you enjoyed your visit.
We look forward to welcoming you back soon!
Best wishes,
Diggerland
Our experience at Digger land was quite…
Our experience at Digger land was quite good. There weren't huge lines for any rides and it was a really good toddler friendly environment. We will definitely visit this place multiple times a year from here on out.
24 July 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your wonderful review! We’re delighted to hear that you had a positive experience at Diggerland and that the environment was enjoyable for your toddler. It’s great to know that you found the ride lines manageable and that you’re planning to visit us multiple times a year.
We look forward to welcoming you back for many more fun-filled days!
Best wishes,
Diggerland
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