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Rated 2 out of 5 stars

Their excuse there's something wrong with the truck ( it's been checked nothing wrong )or don't Gives so much attention to the numbers displayed on mini max??? Seriously!!! Installed minimax eve... See more

Company replied

Rated 4 out of 5 stars

The initial customer service was great and speedy. Once the packages arrived, we started installation (Friday night). There were some missing pieces in one of the kits and the programmer power cord di... See more

Company replied

Rated 4 out of 5 stars

I ordered a programmer, pillar mount, egr / throttle valve delete, intake, and 5" tbe for my 2016 Ram 2500. Diesel ops (Chris) was very knowledgeable and assisted me with putting a package together al... See more

Rated 1 out of 5 stars

Just hope nothing goes wrong with your shipment or ordering process as I've called and emailed this company over the past couple weeks and still no head way as far as where my package is. I was suppos... See more

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Shop Aftermarket Diesel Parts for your Cummins, Powerstroke, Duramax, or any Diesel Vehicle. We specialize in quality products with better customer service!


Contact info

2.8

Average

TrustScore 3 out of 5

724 reviews

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Rated 5 out of 5 stars

Quick friendly service

Quick friendly service, Tech support was awesome, All questions i have had were answered quickly and accurately. This is my go to store for diesel parts

27 September 2017
Unprompted review
Rated 2 out of 5 stars

Their excuse there's something wrong …

Their excuse there's something wrong with the truck ( it's been checked nothing wrong )or don't Gives so much attention to the numbers displayed on mini max??? Seriously!!!
Installed minimax everything was great boosting 29 psi after first week drops down to 26 psi they said I had an air leak toke everything apart broke a hose in the process I bought a new hose from them checked all boots hoses gaskets and turbo for leaks everything was good still same problem 26 psi they said to keep checking ............. 🤔
9/30/17 ? How did you reload the tuner And changed settings it's never been taken off the pick up. Sorry for any inconvenience

25 September 2017
Unprompted review
Diesel Ops logo

Reply from Diesel Ops

Arturo,

As we have told you every time you call the tuning does not change after a few weeks. The tuning does not modify the boost it requests and does not change itself after time passes. The only thing it can be is the truck, we have reloaded the tuner and changed the settings that it allows with no resolve, this tells me that it is the truck not the tuner. The new pipe you bought was because you did find a boost leak in the crack in that pipe but said time and time again prior to that, that there was no way you could have a boost leak and that it had been checked.

Let me know if you have any other questions or issues I will be glad to give you the input that we can offer.

Chris

Rated 5 out of 5 stars

I bought a delete kit from them that …

I ordered a delete kit with mini maxx, EGR delete, and 5" MBRP exhaust. We had a little confusion on both ends. I emailed them Friday. Chris called me Monday and cleared up the confusion. I will definitely do business with them again. Thanks again Chris.

25 September 2017
Unprompted review
Diesel Ops logo

Reply from Diesel Ops

Aaron,

I am glad we were able to get this worked out!! I appreciate the understanding and I look forward to doing more business with you in the future.

Thank you

Chris
Sales Manager
888-992-7299 ext 702

Rated 5 out of 5 stars

Very happy with Diesel Ops service

Very happy with Diesel Ops service. My order was delivered on time. I had a couple questions about installation. They had a tech guy who was great help and easy to talk too. I would recommend Diesel Ops to anyone!

24 September 2017
Unprompted review
Rated 5 out of 5 stars

I am glad I checked out Dieselops they …

I am glad I checked out Dieselops they was very helpful in getting me exactly what I needed for my truck. I had a little problem called them up they talked me through the steps to help me figure out what was the issue had a bad part they had me one to my house the next day got me going again. Awesome business look forward to dealing with them soon. Thanks Dan J.

23 September 2017
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, easy, convenient and if you have a question they can answer it.

8 August 2017
Unprompted review
Rated 5 out of 5 stars

DieselOps is the real deal!

DieselOps crew was awesome to work with. They have great competitive prices and also offer military discounts, so it's always good to support business' who support veterans. I ordered an EZ Lynk and within an hour of ordering I was contacted regarding getting my vehicle information for the tunes and the package was sent out by close of business that day and I received it a few days later. Staff was very quick to respond through e-mail. I will be buying from them over and over and will definitely recommend them to anyone.

3 August 2017
Unprompted review
Rated 5 out of 5 stars

Ordered EGR/CAT/DPF delete kit for …

Ordered EGR/CAT/DPF delete kit for 2008 ford 6.4 diesel. Easy install even if you're not mechanically inclined. Links sent with purchase on how to install each part of my order made the job much easier. Thank you and I'll do future business will Diesel Ops

2 August 2017
Unprompted review
Rated 1 out of 5 stars

I have been waiting for more than two …

I have been waiting for more than two weeks for my exhaust and I'm still waiting for the tracking number I called them twice nobody have give me a reasonable answer

4 July 2017
Unprompted review
Diesel Ops logo

Reply from Diesel Ops

Gustavo,

I am sorry to hear you had an issue with your order. I know we had a inventory issue with some parts that we had to wait to arrive. They unfortunately do not give me any information when they are behind like they were. Regardless this is no excuse for you to feel like you had a poor experience and I would like the chance to make this right for you. Please call me when you are able and have a few minutes to talk so I can go over some options I think you will like to hear.

I look forward to making this right for you and speaking with you.

Thank you

Chris (Sales Manager)

888-992-7299 ext 702

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